The Perfume Shop - Llanelli 297 Reviews 

102
TrustScore 5 out of 5

4.9

Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB


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Rated 5 out of 5 stars

The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... See more

Company replied

Rated 5 out of 5 stars

I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... See more

Company replied

Rated 5 out of 5 stars

I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... See more

Company replied

Rated 5 out of 5 stars

We went to the perfume shop in Llanelli today to buy my partner a birthday gift. We were served by a lovely lady called Helena. She was very friendly and helpful. She allowed us plenty of time to deci... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

34,630 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Everyone was kind and respectful

December 12, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, had perfume delivered to home - fabulous quick service! Overall marve

December 12, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Efficient and helpful store colleagues

Efficient and helpful store colleagues

December 3, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

I ordered six items of aftershave and…

I ordered six items of aftershave and perfume from the Perfume Shop on Black Friday. The prices were excellent. Five items were delivered on Monday 1st December and the remaining item on Tuesday 2nd December. I am delighted. Thank you

November 28, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Great Service!

Great, personal service. Very friendly and helpful staff. Went above and beyond to show me what was available .

November 21, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Classy Customer Service

From the moment I walked in to when I left I felt like a proper customer.
Staff were attentive without being overbearing. Answered all my queries confidently and with a bit of humor.

Helena was excellent, really friendly and knowledgeable. She went out of her way to make sure I left the store a satisfied customer.

November 5, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Good efficient service- polite and…

Good efficient service- polite and helpful staff

October 26, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great products for both ladies and…

Great products for both ladies and gentlemen. A huge choice to choose from, at good priced

October 10, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great service.

Simple clear quick ordering online.

September 30, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff were welcoming and understanding. Tried so many I felt bad 😂 but appreciated Lilly’s patience and suggestions. Great service 👍 thank you.

October 1, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi there,

I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Absolutely love the perfume shop

Absolutely love the perfume shop, they’ve always got a great range of affordable aswell as high end fragrances and the staff in my local store are always so friendly!

September 9, 2025
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Absolutely incredible customer service

Absolutely incredible customer service, so attentive and knowledgeable on everything , our sales assistant lilly couldn’t be more helpful!! Thank you so much!

August 26, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

We appreciate your wonderful review! We're so glad to hear that you found our service attentive and knowledgeable. Thank you for choosing us!

Kind regards,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Outstanding Service from Helena at Llanelli Trostre!

I visited The Perfume Shop in Llanelli Trostre yesterday and was served by Helena, who gave me some of the best customer service I’ve had in a long time. I went in planning to buy one fragrance, she guided me through the options with no pressure, letting me try a few different scents until we found the perfect fit. Thanks to her knowledge and great recommendations I left with the Azzaro The Most Wanted (big bottle!) and a bottle of the Invictus Victory. She was patient, friendly, and really knew her stuff – nothing felt rushed or pushy. Helena made the whole experience a pleasure. Great service – I’ll definitely be back! Thank you.

August 22, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hello,

We are so happy to hear about your positive experience in our Llanelli Trostre shop! It's wonderful to know that a team member provided such great assistance and guidance. We appreciate your kind words and hope to see you again soon!

Sincerely,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Fantastic Perfume Advice at Trostre

I visited the Trostre retail park store today and was served by Bonnie. She was absolutely wonderful! I don’t know much about perfumes other than the types of scents I usually enjoy, but Bonnie seemed to have every fragrance memorised. She gave me plenty of tester cards and really helped narrow down exactly what I liked. She was so patient and upbeat throughout, which made the whole experience enjoyable, even though I can be quite picky at times. Bonnie created such a welcoming atmosphere and never made me feel rushed. I couldn’t recommend her enough – 5 stars!

August 16, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.

The Perfume Shop

Rated 5 out of 5 stars

Amazing service today at the Llanelli…

Amazing service today at the Llanelli store in trostre by the staff member Marie B, asked if I needed help, and went on to spray so many different fragrances to help choose the best one for my partner. Marie was very friendly and polite and couldn’t do enough for me, I will be back soon great service 😁. Thanks again.

August 7, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

Me and my daughter went to the store to…

Me and my daughter went to the store to get my son a birthday spray. Lily was amazing, so helpful. Give us loads of options. Thank you x

August 8, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

Great experience

I was served by Lily, she was very patient and polite. She allowed me to smell different perfumes and helped guide me to the best one.

August 8, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Rated 5 out of 5 stars

I visited the Llanelli store yesterday…

I visited the Llanelli store yesterday where a lovely, attentive lady called Yvonne served me. She told me that she had only worked at this store for 2 weeks! What an asset to the company. I ended up buying a lovely perfume for my sons girlfriend as a gift and she suggested a personalised gift wrap. Will be returning soon.

August 5, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Bonnie and Yvonne were absolutely…

Bonnie and Yvonne were absolutely amazing in helping us choose our wedding scent. Such lush girls and spent ages helping us select what was right for us! Highly recommend xxx

August 2, 2025
Unprompted review
The Perfume Shop - Llanelli 297 logo

Reply from The Perfume Shop - Llanelli 297

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

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