The Perfume Shop - Llanelli 297 Reviews 

Helena was very helpful with my perfume purchase today and helped guide me to my perfect perfume!

I went to the Llanelli store to look for a new scent and Bonnie who served me was very helpful with it all. Would 100% recommend this store to other people

Helena was outstanding, couldn't have helped more, really friendly, patient, helpful and happy, made me feel at ease there.

Great customer service from Hayley . She was very helpful and knew what sh was doing. Thank you will be back .

I had a fabulous experience in this shop the customer service is very good the assistant Hayley was very attentive and gave good advice on the perfume I was after.

Hayley who served me and my husband was very friendly and helpful at Parc trostre retail park llanelli

Bonnie was an absolute delight truly a standout talent in her field. Her knowledge of colognes and perfumes is nothing short of encyclopedic; she knew everything there was to know about every scent on the shelf. As someone with a notoriously terrible sense of smell, I was grateful for her patience and guidance. She took the time to understand what I liked (or thought I liked) and helped me choose a few incredible sprays that I wouldn't have picked on my own. Her professionalism, warmth, and spot-on recommendations made the whole experience not just easy but enjoyable. Without a doubt, I’ll be returning to see Bonnie for her expertise and for the confidence she gave me in finally smelling good!

Bonnie has amazing customer service. Not pushy, had great recommendations. Will definitely go back here

We popped into the Parc Trostre store in Llanelli today and were greeted by two smiley ladies. Had pleasant interactions with both ladies whilst my husband and I browsed the store.
Unsure on what to purchase on this occasion, Helena stepped in to assist. She was personable, friendly and knew her fragrances. She was so lovely and absolutely gorgeous. We enjoyed chatting with her without feeling rushed at all. Her positivity
and helpfulness was amazing.
We purchased 2 perfumes, 2 aftershaves and a set of 3 atomisers. We only went in for an aftershave. Helena's customer service was exceptional and she truly is an asset to the Llanelli store. We will definitely be returning soon to make more purchases. Thank you.

The staff member was Hayley very helpful and knowledgeable about the purfume I was going to buy will definitely be going back to the shop.

Excellent service with Helena. Lovely lady. Thank you

Marie and her colleague were so helpful in trying to source a fragrance and went over and beyond to help me. Thank you so much

I popped into the Llanelli store yesterday. Marie and Casey were very helpful and polite. Very happy with the service I received and I will be returning soon. Thank you

I had a great experience in the Trostre store yesterday thanks to Lilly. She was knowledgeable, patient, and helped me find what I was looking for. The staffs' excellent service made the visit enjoyable.

I popped into the llanelli store one day last week and was greeted by a friendly staff member called Bonnie. She was very helpful and informative with helping me choose the best perfume for my niece. Thank you again

Popped in today to get perfume from my Wife A lady named Bonnie served me got say exceptional customer service her knowledge of perfumes and aftershave what a lovely lady a credit to the Company

Had a pleasant experience in the Llanelli outlet, I was greeted by Bonnie and she was extremely helpful and patient also very kind and bubbly person.

Hayley in the store was absolutely amazing 👏 and very helpful 😀
Very happy with service thank you hayley xxxx

First time ever going into the store, a friend recommended it for after shave and I have been looking into getting some for myself. The two ladies at the counter we super nice, Hayley in particular, let me smell a variety of different after shaves and I eventually decided on Boss Triumph and even bought their small travel capsule and got it filled with Stronger With You (Can't remember exactly which one). Also went on a day which so happened to be 10% off with purchases over £60. Overall a great experience, great customer service and very helpful. Will be going back once I've finished the bottle, to buy another one.

We had a fantastic experience when visiting the Llanelli branch. My 14 year old son wanted to try some different aftershaves, Bonnie was very patient with him and gave him several options. I felt the service was excellent and really appreciated Bonnie's knowledge of the fragrances.