I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... See more
Company replied
Unit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
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I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... See more
Company replied
I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... See more
Company replied
We went to the perfume shop in Llanelli today to buy my partner a birthday gift. We were served by a lovely lady called Helena. She was very friendly and helpful. She allowed us plenty of time to deci... See more
Company replied
Went in to look for a daily cologne and was served by a lady called Yvonne, what a great assistant,gave me good advice,helped with me choosing one that smells great and great value for money.. Great... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, United Kingdom
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Popped in today to get perfume from my Wife A lady named Bonnie served me got say exceptional customer service her knowledge of perfumes and aftershave what a lovely lady a credit to the Company

Reply from The Perfume Shop - Llanelli 297
Had a pleasant experience in the Llanelli outlet, I was greeted by Bonnie and she was extremely helpful and patient also very kind and bubbly person.

Reply from The Perfume Shop - Llanelli 297
Hayley in the store was absolutely amazing 👏 and very helpful 😀
Very happy with service thank you hayley xxxx

Reply from The Perfume Shop - Llanelli 297
First time ever going into the store, a friend recommended it for after shave and I have been looking into getting some for myself. The two ladies at the counter we super nice, Hayley in particular, let me smell a variety of different after shaves and I eventually decided on Boss Triumph and even bought their small travel capsule and got it filled with Stronger With You (Can't remember exactly which one). Also went on a day which so happened to be 10% off with purchases over £60. Overall a great experience, great customer service and very helpful. Will be going back once I've finished the bottle, to buy another one.

Reply from The Perfume Shop - Llanelli 297
We had a fantastic experience when visiting the Llanelli branch. My 14 year old son wanted to try some different aftershaves, Bonnie was very patient with him and gave him several options. I felt the service was excellent and really appreciated Bonnie's knowledge of the fragrances.

Reply from The Perfume Shop - Llanelli 297
Recently visited the Llanelli store where I was served by Casey
Casey was exceptional with helping me find something for my mum for Mother’s Day
The fragrance was wrapped, I was given a free gift and some samples for her, will definitely be shopping and recommending the store again
It made my mums day and she was thrilled

Reply from The Perfume Shop - Llanelli 297

Reply from The Perfume Shop - Llanelli 297
I was served by Bonnie a couple weeks back and her service was amazing!! So helpful and had great knowledge on the perfumes! Thank you xxx
Always easy no issues also quick home delivery and staff are also helpful in llanelli store thank you
Quick and easy ordering from start to finish. Good range of products and well packaged on delivery.
Me and my daughter went to get perfume. Bonnie was lush. So helpful she had such a passion for her job. Happy, helpful such a lovely lady. The way she would describe the perfumes you can tell she loves her job
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