The Perfume Shop Llanelli is always a great experience. Friendly staff, a tidy store, and a brilliant range of fragrances at good prices. Whether you’re treating yourself or buying a gift, you’re look... See more
Location
Switch locationUnit 6B Trostre Retail Park, SA14 9UY LLANELLI, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in for a mooch and got talking to a lovely lady I belive was named Bonnie , she was not only attentive to my every need but also full of wisdom and great choices so much so that I have changed... See more
Company replied
I went shopping for something for my wife, I don’t like not knowing what I’m shopping for.. Bonnie at the perfume shop was so friendly and helpful and I ended up leaving with a bag full of gifts whic... See more
Company replied
We went to the perfume shop in Llanelli today to buy my partner a birthday gift. We were served by a lovely lady called Helena. She was very friendly and helpful. She allowed us plenty of time to deci... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 6B Trostre Retail Park, SA14 9UY, LLANELLI, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service with Helena
Excellent service with Helena. Lovely lady. Thank you

Reply from The Perfume Shop - Llanelli 297
Marie and her colleague were so helpful…
Marie and her colleague were so helpful in trying to source a fragrance and went over and beyond to help me. Thank you so much

Reply from The Perfume Shop - Llanelli 297
I popped into the Llanelli store…
I popped into the Llanelli store yesterday. Marie and Casey were very helpful and polite. Very happy with the service I received and I will be returning soon. Thank you

Reply from The Perfume Shop - Llanelli 297
Would recommend.
I had a great experience in the Trostre store yesterday thanks to Lilly. She was knowledgeable, patient, and helped me find what I was looking for. The staffs' excellent service made the visit enjoyable.

Reply from The Perfume Shop - Llanelli 297
Friendly staff
I popped into the llanelli store one day last week and was greeted by a friendly staff member called Bonnie. She was very helpful and informative with helping me choose the best perfume for my niece. Thank you again

Reply from The Perfume Shop - Llanelli 297
Popped in today to get perfume from my…
Popped in today to get perfume from my Wife A lady named Bonnie served me got say exceptional customer service her knowledge of perfumes and aftershave what a lovely lady a credit to the Company

Reply from The Perfume Shop - Llanelli 297
Perfume shop Llanelli
Had a pleasant experience in the Llanelli outlet, I was greeted by Bonnie and she was extremely helpful and patient also very kind and bubbly person.

Reply from The Perfume Shop - Llanelli 297
Hayley in the store was absolutely…
Hayley in the store was absolutely amazing 👏 and very helpful 😀
Very happy with service thank you hayley xxxx

Reply from The Perfume Shop - Llanelli 297
First time ever going into the store
First time ever going into the store, a friend recommended it for after shave and I have been looking into getting some for myself. The two ladies at the counter we super nice, Hayley in particular, let me smell a variety of different after shaves and I eventually decided on Boss Triumph and even bought their small travel capsule and got it filled with Stronger With You (Can't remember exactly which one). Also went on a day which so happened to be 10% off with purchases over £60. Overall a great experience, great customer service and very helpful. Will be going back once I've finished the bottle, to buy another one.

Reply from The Perfume Shop - Llanelli 297
We had a fantastic experience when…
We had a fantastic experience when visiting the Llanelli branch. My 14 year old son wanted to try some different aftershaves, Bonnie was very patient with him and gave him several options. I felt the service was excellent and really appreciated Bonnie's knowledge of the fragrances.

Reply from The Perfume Shop - Llanelli 297
Exceptional customer service by Casey
Recently visited the Llanelli store where I was served by Casey
Casey was exceptional with helping me find something for my mum for Mother’s Day
The fragrance was wrapped, I was given a free gift and some samples for her, will definitely be shopping and recommending the store again
It made my mums day and she was thrilled

Reply from The Perfume Shop - Llanelli 297

Reply from The Perfume Shop - Llanelli 297
I was served by Bonnie a couple weeks…
I was served by Bonnie a couple weeks back and her service was amazing!! So helpful and had great knowledge on the perfumes! Thank you xxx
Always easy no issues also quick home…
Always easy no issues also quick home delivery and staff are also helpful in llanelli store thank you
Quick and easy ordering from start to…
Quick and easy ordering from start to finish. Good range of products and well packaged on delivery.
Llanelli store Bonnie was lovely
Me and my daughter went to get perfume. Bonnie was lush. So helpful she had such a passion for her job. Happy, helpful such a lovely lady. The way she would describe the perfumes you can tell she loves her job
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







