Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... See more
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Location
Switch locationUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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See what reviewers are saying
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... See more
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... See more
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An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, United Kingdom
4.9
Excellent
106 reviews
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Merry Hill upper mall
After being let down by a different fragrance retailer, I went into the Merry Hill upper mall store on the 2nd Dec to see if they could assist with the aftershave I wanted for my husband and engraving. I was assisted by Mel and Sophia who were incredible and helpful. I needed the aftershave and engraving by the Saturday 6th dec. Mel and Sophia advised they couldn't guarantee it would arrive by then which I was understanding, however they'll try their best. The lovely ladies chatted to me about my upcoming wedding and they hoped I get my order in time. The aftershave then arrived a day early on the 5th Dec all engraved and perfect, just in time for our wedding.
Mel and Sophia you are both amazing and so welcoming! They were willing to assist me every step of the way and I really appreciate their help!
December 2, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
great customer service …
i got a perfume but then 3 days later it went on sale from 87 to 35!! so i took it back they refunded me and let me rebuy it back at lower price and excellent customer service from the ladies at marry hill store, they also gift wrapped it beautifully and i ended up getting 3 more items x
November 17, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
I was very pleased with the…
I was very pleased with the service…very quick and easy delivery
November 13, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Always use the merry hill shop .staff…
Always use the merry hill shop .staff are lovely very welcoming and helpful
November 13, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Joanne & Myra was lovely and really…
Joanne & Myra was lovely and really helpful in the store today!
November 10, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Very happy with everything I’ve bought…
Very happy with everything I’ve bought from you and would give you the 5 stars
October 27, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very happy with the order updates
Very happy with the order updates, product packaging and speed of delivery
October 15, 2025
Reply from The Perfume Shop - Merry Hill 261
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Great service from Mel.
Great service from Mel.
My parcel was damaged and the customer service was impeccable. Thankyou x
October 8, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
Lilly was amazing and was the most…
Lilly was amazing and was the most helpful member I’ve met in the store. Definitely a asset to the company
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
I came into perfume shop merry hill for…
I came into perfume shop merry hill for some gifts for my son’s 16th birthday. I asked for some help choosing the perfect fragrance's and Karen was more than able to deliver. Her customer service skills are second to none. She made my experience a lot easier and helped me for around 45 minutes. Her patience and grace was appreciated. Karen also advised I set up a reward card. She went above and beyond. I will be back to purchase more. THANK YOU KAREN!
September 15, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Wonderful service from Joanne and…
Wonderful service from Joanne and Moira. Nothing was too much trouble. Friendly and courteous and great knowledge too.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Have never had an issue with products…
Have never had an issue with products and staff are always super friendly. Great customer service also.
April 11, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
The right treatment
Abby & Karen were soooooo helpfull, I really had not much idea of which product to purchase, they were both excellent with their advice, thanks Ladies.
July 13, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Very happy customer
Went out of their way to help us and were very friendly and knowledgable.
August 7, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Brilliant service from a lovley…
Brilliant service from a lovley professional lady named joanne, helped pick a really nice aftershave for a 18th gift for our son. Will be returning to this particular store frequently for our fragrances in the future.
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Excellent service from Joanne very…
Excellent service from Joanne very helpful and explaining perfumes.
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
All the Ladies in the shop were very…
All the Ladies in the shop were very welcoming and helpful.
Very helpful with picking out something unique or just that thing you were looking for
July 21, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Excellent customer service from the…
Excellent customer service from the perfume shop especially Karen .
July 15, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
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