Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... See more
Company replied
Location
Switch locationUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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See what reviewers are saying
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... See more
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... See more
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An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, United Kingdom
4.9
Excellent
106 reviews
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Called into the upper store in merry…
Called into the upper store in merry hill on Saturday and was greeted by a lovely helpful lady whose name was Steph. She was very customer friendly and nothing as too much trouble. Fabulous experience and I will return
July 12, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Helen Sarah Sophia were extremely…
Helen Sarah Sophia were extremely helpful. Nothing was too much trouble. Considering the heat they all had big smiles on their faces, thank you ladies!
July 11, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Sarah
We were well looked after by Abby today in Merry Hill store.
Very professional, helpful and patient.
Gift wrapped our purchase and was very personable.
Will definitely come back to this store.
Thank you Abby
July 6, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Abby was amazing
Abby was amazing, she is very knowledgable and gave us lots of time to pick the right fragrance.
A really lovely girl, professional and her customer service is outstanding!! Thank you Abby!!
July 6, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Mira was absolutely brilliant her…
Mira was absolutely brilliant her customer service was brilliant she went above and beyond. Thank you.
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abby was fantastic spoke to us like…
Abby was fantastic spoke to us like humans was an absolute diamond definitely a credit to the team
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Thank you so much for your review!
The Perfume Shop.
Everything was wery good
June 10, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abbey was really helpful.
Abbey was really helpful.
Customer service was excellent a credit to the company
June 20, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service,Abby was pleasant and…
Great service,Abby was pleasant and really helpful in helping me make a purchase!
June 20, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
very good service from all staff…
very good service from all staff especially joanne showing me lots of different fragrances and best deals to get
June 18, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Super staff.
The staff were exceptionally helpful and efficient and I couldn't have asked for better service. They were a credit to your organisation.
June 3, 2025
Reply from The Perfume Shop - Merry Hill 261
Thank you for your kind words!
The Perfume Shop
Fantastic service from Mel and Sarah.
Fantastic service from Mel and Sarah.
Thank you
June 14, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Joanne was absolutely fantastic giving…
Joanne was absolutely fantastic giving me the right advice choosing my perfume has it was something I don’t usually do tbh, I was really happy with the service I received thank you Jo
June 8, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Thank you very much to the three
Thank you very much to the three
Lovely young ladies who was very helpful. I will for sure be shopping here again
June 7, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Joanne was amazing
Joanne was amazing great knowledge and customer service thank you so much
June 6, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Joanne and Georgia did a great job with…
Joanne and Georgia did a great job with getting a gift for my partner thank you
June 6, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Lovely perfume.
Arrived promptly, packaged well. Delightful fragrance, very pleased with product. Reasonable price. Wouldn't pay full price for any named perfume. Would recommend to others. Very good service. Thank you.
May 31, 2025
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Absolutely fabulous service by Mel
Absolutely fabulous service by Mel, lovely and friendly lady
June 4, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Karen was very helpful from the start
Karen was very helpful from the start, she was brilliant. Very friendly
June 4, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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