Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... See more
Company replied
Location
Switch locationUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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See what reviewers are saying
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... See more
Company replied
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... See more
Company replied
An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... See more
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Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, United Kingdom
4.9
Excellent
106 reviews
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Fantastic service from the lovely Myra
Fantastic service from the lovely Myra. Very friendly and helpful
June 3, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Thank you Myra
A warm welcome and friendly service from Myra! Couldn’t fault at all, so helpful and patient.
Thank you!
June 3, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Perfume shop experience
I visited the store in Merry HIll and it was one of the best experiences I have ever had at the perfume shop I got served by a lovely lady named
Kathy and she’s was very helpful she ordered me the perfume I wanted and was so fast and also gave me a free gift I was so happy and pleased with her service I hope to see her again x
May 29, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Joanne was lovely and showed attention…
Joanne was lovely and showed attention to detail when gift wrapping the perfume.
June 3, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service from Joanne at Merry Hill…
Great service from Joanne at Merry Hill store. Helped with discounts and great gift wrapping skills!
May 29, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Julie was the most amazing and helpful…
Julie was the most amazing and helpful person, there are absolutely no faults with her service. Extremely kind and chatty too.
May 28, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Was helped out and served by Julie
Was helped out and served by Julie. Lovely women and helped us with everything.
May 28, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Lovely experience
Lovely experience! The lovely lady who served us was called Myra :) Super helpful and even told us about the student discount. Thank you!
May 27, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Perfect
My order was delivered on time, perfectly gift wrapped, and an attractive ribbon, well done
May 16, 2025
Reply from The Perfume Shop - Merry Hill 261
Thank you so much for your positive review!
Kind regards,
Sharain
Delivered on time and package was…
Delivered on time and package was nicely packed and the bag and ribbon I paid for separately was lovely
May 16, 2025
Reply from The Perfume Shop - Merry Hill 261
Thank you so much for your positive review!
Kind regards,
Sharain
BRILLIANT...
This company " The perfume shop " cannot possibly do more than it's already doing - Brilliant prices - Brilliant choice - Brilliant packaging and great service.. Thank you...
May 12, 2025
Reply from The Perfume Shop - Merry Hill 261
Thank you for your positive review!
The Perfume Shop.
7 stars all round
7 stars all round. 🌟 🌟🌟🌟🌟🌟🌟
Karen is uber-talented. She's Awe-MaZinG
Highly recommended 👌
May 13, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Thank you to Mel for superb customer…
Thank you to Mel for superb customer aervice
May 12, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Thank you for your positive review!
The Perfume Shop.
The lady that served us was wonderful…
The lady that served us was wonderful and helped us choose our wedding scents, she was very attentive and couldn't have done more!! Would highly recommend
May 10, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Very helpful staff & lovely store
What a wonderful visit we just had to the store! The staff were so lovely and helpful- making suggestions once we explained what we were and weren't looking for. They all made us feel really welcome and valued. A great shopping experience :-)
May 4, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Mel and Helen
Mel and Helen, Absolutely wonderful.
Helped me pick some perfume for my sisters birthday, greeted me with a friendly smile and introduced me to the rewards scheme
May 1, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The service is just exceptional and…
The service is just exceptional and Steph is the reason I keep going back to the store, she is a true asset to the company!
April 26, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Julie was extremely attentive
Julie was extremely attentive, patient, polite and very jolly. Nothing was too much trouble
April 23, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Wedding Fragrance
Today me and my partner went into store looking for our wedding fragrance. The girl serving us (Abi) was incredibly helpful and gave a few different fragrances to try. She was incredibly friendly and didn't pressure us into buying. Safe to say I went back and brought my fragrance from there!
April 21, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Mel was very helpful and friendly…
Mel was very helpful and friendly excellent customer service
April 12, 2025
Unprompted review
Reply from The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
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