The Perfume Shop - Perth 47 Reviews 

141
TrustScore 5 out of 5

4.9

Unit 40, St. John�s Centre, PH1 4UX PERTH, GB


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Rated 5 out of 5 stars

I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... See more

Company replied

Rated 5 out of 5 stars

Popped into the perfume shop perth today and was served by the lovely Naila, she was so helpful and full of good banter that made our experience so much fun such a lovely lady 🥰

Company replied

Rated 5 out of 5 stars

Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... See more

Company replied

Rated 4 out of 5 stars

Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 40, St. John�s Centre, PH1 4UX, PERTH, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

34,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Debbie was brilliant

Debbie was brilliant

February 6, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Naila is very professional and helpful

Naila is very professional and helpful. Had a wonderful experience with her !!

February 5, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 4 out of 5 stars

Visited store with my sister

Visited store with my sister, store assistant Naila was very friendly and chatty , bought a wrist bracelet for breast cancer now charity, my sister bought a atomizer for her holiday.

February 5, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Chloe was very helpful and cheerful…

Chloe was very helpful and cheerful nothing was too much bother even when I asked for my purchase to be gift wrapped. As with all the ladies I can’t fault them as everyone is so helpful

January 28, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Naila help me with choosing a birthday…

Naila help me with choosing a birthday person for my dad, gave me loads of options for him, she was very helpful and gift wrapped it beautifully for him.

January 28, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Naila was super helpful

Naila was super helpful. Let me smell various different aftershaves before deciding. She didn't steer me towards the more expensive brands and picked a variety of budgets.
Naila was really fun and knowledgeable and I even walked away with a wee sample for myself. Happy shopper 😃

January 28, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Absolutely one of my fav shop!!!!

Absolutely one of my fav shop!!!!!
I have been using TPS services for years and years ! I love the best service with a smile always advises well ! And especially the two wonderful ladies Nails and Debbie ! 💗💗💗💗

January 27, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Finding something new for kris

Was served by naila, first of all she was very funny also very friendly and approachable she helped me find something new for myself. Naila was a joy to be served by I will definitely be back.

January 26, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The Perfect Visit

Excellent service from the team but Chloe going the extra mile. Can honestly say she was an "expert" with great knowledge and superior engagement skills vs the competition and a real asset to the team.

Ended up buying 5 bottles of good stuff, a well stocked and displayed store, exceptional staff engagement from the team and pro selling skills witnessed from all colleagues to maximise sales.

Getting the balance 100% with enfagement and a bit of fun thrown in to deliver a great service experience ...well done, great store, great team but special praise to Chloe for being
"an exceptional brand ambassador"

January 24, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Naila was very helpful with great…

Naila was very helpful with great customer service nothing was too much trouble and she allowed me time to make up my mind about my purchase that l decided to buy all 3 things :)

January 14, 2026
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

naila was super approachable and…

naila was super approachable and allowed us enough time to make a decision about our purchase. she offered recommendations and gave her opinion which was really helpful when we were struggling to chose between different scents

December 24, 2025
Unprompted review
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Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Rated 5 out of 5 stars

Excellent

Excellent, friendly and helpful service from Naila yesterday - nothing was too much trouble for her to help my elderly aunt to choose a gift. This is what customer service should be. Many thanks.

December 18, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Super product xmas gift

Lovely product miss dior perfume and hand creme, gift box packaging very good, delivery straightfoward and on time

December 1, 2025
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Pleasant experience

Had a pleasant experience as I always do in the perfume shop. Chloe served me as I was looking for a xmas present for my husband and she could not have been more helpful along with being pleasant and friendly. I couldn't decide and she was so patient with me as well. Look forward to my next visit in store.

December 9, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Great Service in Perth.

Looked after by Naila today in Perth - great service! Wrapped our perfumes for Christmas which was a great help. Would definitely recommend.

December 9, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Friendly staff who are happy to help to…

Friendly staff who are happy to help to make the shopping experience enjoyable. Staff went above and beyond to guide me in my perfume choices. Quick service with a smile. Morven went out of her way to make sure I had everything I needed and was pleasant and friendly.

December 6, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Served and helped by lovely girls…

Served and helped by lovely girls Morven and Chloe. Was very helpful in helping me pick a perfume for my wife’s Christmas. They even wrapped it up beautifully with a personalised message. A lovely experience.

December 6, 2025
Unprompted review
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

1st class service

Great price & quick delivery would highly recommend first class service

December 2, 2025
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Rated 5 out of 5 stars

Very good service and wrapped beautifully

The girls was very helpful as we tested some of the perfume and waited with patience as we decided what we wanted then she gift wrapped the perfume up beautifully.

December 1, 2025
The Perfume Shop - Perth 47 logo

Reply from The Perfume Shop - Perth 47

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

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