The Perfume Shop - Reading 67 Reviews 

226
TrustScore 5 out of 5

4.9

37A Town Mall Walk, The Oracle, RG1 2AH READING, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited Reading unit this Saturday and was immediately greeted by Ramona. She has given me great advice and showed lovely selection. She was friendly and very knowledgeable about the product, took her... See more

Company replied

Rated 5 out of 5 stars

I’ve had a wonderful experience with the Perfume shop , Reading . I met this young woman Alexia who guided me through all the new collection as well as some of the recommendations which I personally a... See more

Company replied

Rated 5 out of 5 stars

Once again, a wholesome experience. This is our 2nd visit to ‘THE PERFUME SHOP’ Reading store. We were suggested the right perfume again that matches our smell notes. As always, the staff here are ver... See more

Company replied

Rated 5 out of 5 stars

Ramona gave us great service at the reading town center, Helped us with our gifts and helped us decide what’s better for us. Thankful to her, She was great

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • 37A Town Mall Walk, The Oracle, RG1 2AH, READING, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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4.9

All reviews

(226)

34,110 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Tahira!

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Ramona V- Reading oracle centre

Ramona V. Was amazing! This afternoon I visited the store in Reading Oracle . Ramona helped me to find the right perfume asking questions and vein very supportive! I liked the experience from the beginning to the end !

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I got perfume which prefer by Sana i…

I got perfume which prefer by Sana i realy like it

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Sana give me very good deal she is very…

Sana give me very good deal she is very polite and a nice customer deal I got. Thank you sans.

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I’m glad I met Ramona on this day

I’m glad I met Ramona on this day. we had a fantastic session with her in TPS store in Reading.

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great team

Great team
Excellent sales skills
High customer standards

Keep up the great work

Special thanks to Tahera and Ramona and Sana for all the above

January 17, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

I had great experience at perfume shop…

I had great experience at perfume shop in Reading with Sana. She was patient and attentive. I needed a few gifts and she helped me choose and wrapped them so nicely.

January 13, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Reading Store

Reading Store. Lovely customer service by Salma! Excellent!

January 13, 2026
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Alexia is so helpful and really good…

Alexia is so helpful and really good for her job here at Oracle Reading branch. Thank you

December 27, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

Rated 1 out of 5 stars

Bad experience with staff

Hi,
We went to a perfume shop today around 5 o’clock. There was a lady working there with a nose piercing and her hair in a bun. She was using her phone the entire time.

We asked her twice for help, and she replied very rudely, saying, “I am busy.” After about three minutes, she spoke to us again in a rude manner and said, “We don’t have this product,” and then started speaking in her own language.
Seriously, she ruined my day.

December 26, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.

Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.

The Perfume Shop

Rated 5 out of 5 stars

Alexia was so kind to explain and guide…

Alexia was so kind to explain and guide me around.
Thank you Alexia

December 19, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 1 out of 5 stars

Would have been better if the ribbon…

Would have been better if the ribbon thanks says merry Christmas was the right way up. A bit disappointing when its a Christmas gift and ive payed alot of money.

December 13, 2025
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

We are sorry the ribbon on your gift was not right. We know it's disappointing when an item isn't perfect, especially for a Christmas gift. We'll look into this, please pop in touch with us. Thanks for your feedback.

The Perfume Shop

Rated 5 out of 5 stars

Jada was a very pleasant and helpful…

Jada was a very pleasant and helpful sales girl and it was a pleasure doing business with her. Loved the sales too!

December 18, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

The perfume shop Reading

Reading store - Alisha, was brilliant, great advice, let me smell numerous giving her perspective on each.

December 17, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Had a lovely experience with Ramona…

Had a lovely experience with Ramona today super helpful and lovely :)

December 11, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

Friendly helpful and informative

Friendly helpful and informative served by Sana

December 11, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

very nice sales called jayda very…

very nice sales called jayda very attentive to customers 👏

December 10, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Rated 5 out of 5 stars

The Perfume Shop - Oracle - Reading

As always, a great service. Especially from the lovely Ramona [Manager]. Very professional and friendly and always a pleasure to see her. She always goes that extra mile. I only buy from there now. Thanks Ramona. Iain. Henley on Thames.

December 8, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

MY experience she was very good and…

MY experience she was very good and friendly to help to me so I give her a great score rate of 100%that why and went with my family and friend in Reading town mail walk keep the work up on your service to get a great score again okay

December 7, 2025
Unprompted review
The Perfume Shop - Reading 67 logo

Reply from The Perfume Shop - Reading 67

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

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