Purchased the new Moschino Yummy and Gummy fragrances which compliment one another really well when used together surprisingly. Joanna at the store provided me with the advice I needed to make the ri... See more
Company replied
Unit 25, Southgate Mall, The Foundry Shopping Centre, DN15 6SU SCUNTHORPE, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased the new Moschino Yummy and Gummy fragrances which compliment one another really well when used together surprisingly. Joanna at the store provided me with the advice I needed to make the ri... See more
Company replied
Attended today, served by sales assistant called Joanne. Extremely helpful and informative allowing me to make a purchase. Store was very clean with staff actively keeping the store frontage presentab... See more
Company replied
It is an absolute pleasure for me to visit this store as the saff are very helpful and friendly. I have been served many times by Beci and she is always happy, helpfull, with excellent costumer servi... See more
Company replied
The "in shop" experience was excellent - the staff knew exactly what they were doing and the customer service was excellent. My problem was that I had an email to say my order had arrived at the store... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 25, Southgate Mall, The Foundry Shopping Centre, DN15 6SU, SCUNTHORPE, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went into the store and was met by a staff called michelle when telling her my wishes for a gift for my mum she gave me some options which helped with my purchase. I was very happy

Reply from The Perfume Shop - Scunthorpe 132
The perfume I wanted wasn’t available in the shop. The assistant ordered this for me and it came the next day.

Reply from The Perfume Shop - Scunthorpe 132
Excellent experience in store at Scunthorpe with Dani. Thank you

Reply from The Perfume Shop - Scunthorpe 132
The "in shop" experience was excellent - the staff knew exactly what they were doing and the customer service was excellent. My problem was that I had an email to say my order had arrived at the store but when I arrived it wasn't there. The staff explained that this sometimes happens as it takes longer than the email had said. So I had a waste trip to the shop. More clarity need when ordering to shop please.

Reply from The Perfume Shop - Scunthorpe 132
Always helpful and very friendly staff. I wouldn’t go anywhere else!! Thank you x

Reply from The Perfume Shop - Scunthorpe 132
Just been in to buy my favourite perfume the lady at the counter was so lovely her name was Nicola. Great customer service and was so kind. Great shop very helpful.

Reply from The Perfume Shop - Scunthorpe 132
Joanna was amazing helping me find my wedding day perfume🩷

Reply from The Perfume Shop - Scunthorpe 132
Friendly and helpful The lady Joanna assisted me in finding the product I wanted even gave my two grandchildren who were with me a small sample gift

Reply from The Perfume Shop - Scunthorpe 132
Excellent service and advice as always it’s a pleasure shopping there

Reply from The Perfume Shop - Scunthorpe 132
Very pleasant and knowledgeable service by Joanna, my perfume was gift wrapped ready for my wife's birthday, very happy.

Reply from The Perfume Shop - Scunthorpe 132
Great customer service great people would definitely recommend coming more such lovely people and such a laugh

Reply from The Perfume Shop - Scunthorpe 132

Reply from The Perfume Shop - Scunthorpe 132
Lovely little shop with lots of choice, would definitely recommend as not many nice shops in Scunthorpe especially that sell perfume, lovely staff especially Joanna very pleasant lady

Reply from The Perfume Shop - Scunthorpe 132
Excellent customer service! The staff were welcoming, friendly, very knowledgeable & helped me pick something out, perfect for a gift.

Reply from The Perfume Shop - Scunthorpe 132
Visited Scunthorpe store today , served by Joanna , excellent experience, so friendly and helpful. Will visit again.

Reply from The Perfume Shop - Scunthorpe 132
Wonderful experience at the scunthorpe Perfume shop. The salesgirl- Joana, who helped me was absolutely fantastic—she was friendly, patient, and incredibly know the scent!
2nd attendance today and again- she was so lovely and it was a real pleasure to shop again

Reply from The Perfume Shop - Scunthorpe 132
Just have to thank Rupa, for her time and care. An off the cuff visit and looking for a few ideas. But she was knowledgeable and helpful in providing alternatives to what I usually purchase. Very approachable and helpful.

Reply from The Perfume Shop - Scunthorpe 132
Joanna was friendly and very helpful, sprayed many different fragrances for me to choose.

Reply from The Perfume Shop - Scunthorpe 132
It is an absolute pleasure for me to visit this store as the saff are very helpful and friendly. I have been served many times by Beci and she is always happy, helpfull, with excellent costumer service skills and always looking after each costumer from the moment you step in until you leave. Thank you so much Beci.
Also, the store has reasonable prices often with discounts and great choices.

Reply from The Perfume Shop - Scunthorpe 132
Ease of ordering online.
Price reduction amazing.
Short delivery time
Very good service and product

Reply from The Perfume Shop - Scunthorpe 132
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.