Purchased the new Moschino Yummy and Gummy fragrances which compliment one another really well when used together surprisingly. Joanna at the store provided me with the advice I needed to make the ri... See more
Company replied
Location
Switch locationUnit 25, Southgate Mall, The Foundry Shopping Centre, DN15 6SU SCUNTHORPE, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Attended today, served by sales assistant called Joanne. Extremely helpful and informative allowing me to make a purchase. Store was very clean with staff actively keeping the store frontage presentab... See more
Company replied
It is an absolute pleasure for me to visit this store as the saff are very helpful and friendly. I have been served many times by Beci and she is always happy, helpfull, with excellent costumer servi... See more
Company replied
The "in shop" experience was excellent - the staff knew exactly what they were doing and the customer service was excellent. My problem was that I had an email to say my order had arrived at the store... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 25, Southgate Mall, The Foundry Shopping Centre, DN15 6SU, SCUNTHORPE, United Kingdom
4.8
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rupa
Rupa, has fabulous knowledge of the many products, and the patience of a saint. Enjoyed spending my money with her help.
July 12, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Really helpful staff
Really helpful staff, always have the latest perfumes and good discounts and offers, always buy my perfume here.
July 7, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Love this shop great choice reasonable…
Love this shop great choice reasonable prices and staff are always friendly been served many times by joanna she is really helpful and one of the reasons why we travel miles to use this store shes a credit to the company
July 3, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Very friendly and efficient staff
May 9, 2025
Reply from The Perfume Shop - Scunthorpe 132
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Very friendly helpful staff
May 5, 2025
Reply from The Perfume Shop - Scunthorpe 132
Thank you for your positive review!
The Perfume Shop.
Easy to order delivered ok
April 13, 2025
Reply from The Perfume Shop - Scunthorpe 132
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Excellent service
Joanna went above and beyond and provided excellent service, very happy❤️
April 17, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Scunthorpe store visit
I was served in the Scunthorpe store by Joanna today who was very friendly and helpful. One of the best shops we are still lucky enough to have on the high street.
April 15, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Outstanding customer service
Outstanding customer service. Joanna was extremely helpful, polite and very friendly. 5 stars
April 15, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Reply from The Perfume Shop - Scunthorpe 132
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Visited Scunthorpe store today adhoc to…
Visited Scunthorpe store today adhoc to grab a an aftershave for every day use. Had no idea what i may want but Joanna in the store was super helpful and knowledgeable and helped me choose a cracking aftershave.
Brilliant customer service throughout , thank you Joanna
February 6, 2025
Unprompted review
Reply from The Perfume Shop - Scunthorpe 132
We're delighted to hear you had a positive experience at our Scunthorpe store. It's wonderful to know that you were able to find the perfect aftershave with the help of our knowledgeable team member. We strive to provide our customers with friendly and helpful service, and we're thrilled that you were so impressed with Joanna's expertise.
Kind regards,
Sharain
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.