The Perfume Shop - Solihull 293 Reviews 

Ordered online (via top cashback) to be delivered to store but never got a confirmation it was ready to collect, on the off chance I popped in and it was ready and waiting for me. Staff were friendly and helpful but probably won't use online ordering again.

Fantastic amazing

Friendly and kind staff, easy shopping experience

Lots of variety to choose from,lots of affordable products, I found it easy to order and pay, I also was happy with the fast delivery, thank you very much. Do not purchase from any where else, these guys only stock genuine products.

Great service

Excellent prices and non pushy friendly staff.

The staff were very helpful without being pushy. Very pleasant and knowledgable about each perfume I asked about. I ended up buying more than intended because i felt so comfortable in the shop.

I visited the Solihull Touchwood branch and was served by Lucinder who provided excellent customer service! I needed advice on choosing a scent for my younger brother and Lucinder was honest and provided a recommendation that I was really pleased with and went for! I was offered gift wrapping, the perfume has been wrapped very neatly and I love the personalised ribbon idea. Thank you so much Lucinder for your help and for chatting with me! (I hope I spelt your name correctly!) I was also given a membership card so I'll definitely be back!

Ella was fab! Great customer service. Ella was helpful and informative. Ryan the manager was equally great. Great staff at this store. Will visit again!
Thanks Sukhi x

At Solihull Touchwood at the perfume Shop - Becky and Ryan delivered excellent customer service, having great knowledge about their products aswell as a pleasant attitude towards myself and staff members

Kept in touch by email details of delivery of item. Prompt and efficient service

Just been seen by Carla Irvine absolutely amazing service. Thank you

Thank you to Ella from the Solihull store, great service and very lovely.

Fantastic service expert knowledge a all round perfect experience.Connie was very helpful extremely professional and helpful asset to the perfume shop thank you

I met this lovely staff tayaba instore and i had a great experience with her she helped me to pick a perfect present for my anti she’s really helpful with a cute smile on her face i would rate 5 stars for her customer service

The assistant Ella was lovely to me and my mom and helped us out. Even found out she went to my former secondary school and is a friend of a friend which was lovely to find out.

Didn’t have what I wanted but they got it delivered to my home adress the next day

I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to start, but Lucinda guided me through different options, explained the scents in detail, and really listened to what I was looking for. I bought the Jimmy Choo in the end. Perfect choice

Ryan was excellent, friendly, happy to assist polite, and knowledgeable.
He is a asset to the company

Very helpful nice guy sorted everything out for me and a nice discount.