The Perfume Shop - Southampton West Quay 375 Reviews 

Ava May was amazing!!! So helpful! Would recommend to anyone. Patients of a saint as have a very indecisive teenager.

The staff were excellent. Knowledgeable and approachable. A breath of fresh air compared to other stores I visited yesterday.
You could tell they were truly happy to be there and were a good team. What a difference it makes to a shopping experience.

Their complaints department are an absolute joke,

Staff were exceptional, in helping and understanding our requirements, very friendly and clearly they enjoy their working environment. Felt very comfortable in the shopping arena! Very nice to feel welcomed! What's more one of our items required was out os stock and we ordered it, this item arrived the very next day, unbelievable service - thank you

Emily and Brad was so helpful and they try they best

We came into The Perfume Shop the day before our wedding and were helped by Brandon — he was absolutely lovely! My now husband is super fussy and had no idea what he wanted, but Brandon was so friendly and patient. He gave honest advice, wasn’t pushy at all, and encouraged us to try scents properly on the skin and come back once they’d settled.

Thanks to him, we found our perfect fragrance — Dior Homme — which was just lovely. It’s now our signature wedding scent and will always take us back to that special day. Couldn’t recommend Brandon enough!

Great service, the staff Mariolla & Tina were very friendly and helpful, they made some great perfume recommendations! Would definitely recommend.

Maryam was brilliant she helped us out and found us the best deal thank you

G was amazingly helpful. Easy to talk to and knows her stuff. Just got the perfect fragrance all thanks to her

I bought some perfume at The Perfume Shop in Southampton yesterday. It was my second purchase there. I like the VIP Rewards program for customers. But I'm most pleased with the service from a lady named Mariola. She's a professional with extensive perfume knowledge. She can advise and help you choose the right fragrance. Thank you.

I've been on perfum shopping yesterday with one my friend we talk about fragrances and one of the staff came to us with positive attitude and smile, her name is Mariola we started conversation , in the end she offered me gift set of my favourite perfume with little discount. Its was good experience and perfect customer service

Marioua was extremely helpful and kind in giving extra bonuses to purchase. Great to be able to use the one for all voucher in store.

Mariam was very kind,very helpful. Her service was excellent

Came in today and Tristan served me, great experiențe will be back

Excellent custome services. Thank you

Really nice customer service by Sian and Tristan they helped find the products I needed and provided great wrapping

Great knowledge from staff very welcoming and approachable.

Mariola provided outstanding costumer service! She was friendly, helpful and efficient. Highly recommend!

Westquay Southampton The Perfume Shop.

Warm welcome from Alisha and the store manager, was very helpful and lovely helping me and my friend to find the right scent for Mother’s days! Packaged my gifts very nicely too!

I had a wonderful experience today at The Perfume Shop West Quay thanks to Maryam! She was incredibly helpful, knowledgeable, and patient while helping me find the perfect fragrance. She took the time to understand what I was looking for and made some great recommendations. Her friendly attitude and excellent customer service made the whole experience enjoyable. I’ll definitely be coming back—highly recommend asking for Maryam if you need assistance!