I highly recommend this store. Customer service was great. Daniel was very kind, knowledgeable, and was incredibly helpful. Gift wrapping was done with skill, and the personalised ribbon is such a g... See more
Company replied
Location
Switch locationUnit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with... See more
Company replied
The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... See more
Company replied
I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, United Kingdom
4.8
Excellent
64 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I highly recommend this store
I highly recommend this store. Customer service was great. Daniel was very kind, knowledgeable, and was incredibly helpful. Gift wrapping was done with skill, and the personalised ribbon is such a great touch.
Very clean shop, and nicely presented. I wouldn’t hesitate visiting again or recommending the store to others.
May 8, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in to get a Gift for my Wife
Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with picking out gifts for the rest of the family. I appreciated her customer 1st approach without being pushy.
Definitely an Asset to the Brand & a great ambassador for TPS.
May 1, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Linda today at the…
Amazing service from Linda today at the perfume shop. Very friendly and fantastic service.
April 3, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Linda was so very helpful today
Linda was so very helpful today! Thank you
March 27, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello Jackie,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience thanks to Linda and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Linda
Amazing customer service from Linda
February 26, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Audra was so helpful in finding me my…
Audra was so helpful in finding me my perfect wedding scent! Listened exactly to what my likes and dislikes were and even gift wrapped and personalised ribboned my partner’s scent! So helpful and lovely experience
February 21, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
St enochs store visit experience
I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t planning on buying anything when I walked in and just wanted to smell it! I received such brilliant customer service and will be going in again and seeing them
February 19, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Linda was amazing
Linda was amazing, she helped me pick the perfect scent for my friend !
February 18, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Linda was really helpful remind me the…
Linda was really helpful remind me the actual perfume I was wanting lol ,helping find my account easy and fast transaction.
February 13, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Linda was great and she helped with the…
Linda was great and she helped with the best perfume selection.. Great service always..😍
February 13, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very lovely and talkative and helpful…
Very lovely and talkative and helpful -linda
February 13, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience in the Glasgow St Enoch store 😀
I had a lovely experience in the perfume shop this evening. Audra is a fantastic asset to the team, she is so kind friendly and extremely professional! I could tell right away that shes very experienced in her field of work. As a fellow retail girly we had such a nice chat and I left feeling happy with my valentines day purchase!
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and knowledge on…
Excellent service and knowledge on perfumes, was great help and entertaining when machines were slow. Great place for a valentine's gift with personalisation.
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Warm welcome
Walked into the shop and received a lovely welcome from Linda and her colleague. I knew what I wanted and she took me directly to the aftershave I was interested in. Also suggested I smelt the newer version. After deciding what I wanted Linda helped me choose a bottle which was larger and less price. She went through a few deals with me then wrapped up the aftershave and put it in a nice wee bag. Very helpful and lovely to speak too. Thanks Linda.
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aftershave purchase for a present
Sales assistant was very helpful and assisted me purchase an aftershave for a present. Even offered to gift wrap it for me. Sorry didn’t catch his name but was very helpful.
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in today looking for aftershave…
Went in today looking for aftershave and was greeted by Linda. She was very helpful and understood what I was after. 10/10.
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lewis is amazing at his job
Lewis is amazing at his job, lovely guy. Cheers again
February 12, 2026
Unprompted review
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - St Enoch's 23
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.