The Perfume Shop - St Enoch's 23 Reviews 

86
TrustScore 5 out of 5

4.9

Unit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB


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Rated 5 out of 5 stars

Has a lovely trip to the shop Audra was very helpful, friendly and kind , top teir customers service as soon as we stepped in the shop.

Company replied

Rated 5 out of 5 stars

Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with... See more

Company replied

Rated 5 out of 5 stars

I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t... See more

Company replied

Rated 4 out of 5 stars

The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

35,423 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis is amazing at his job

Lewis is amazing at his job, lovely guy. Cheers again

February 12, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Good customer service

Good customer service

February 12, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

A lovely experience with Audra..she was…

A lovely experience with Audra..she was so lovely at the till from the start to the end. I recommend Audra for u all

February 12, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Daniel in the the St Enoch centre was…

Daniel in the the St Enoch centre was extremely helpful but not pushy. Helped me make some great choices without hard selling. Asset to the store.

February 9, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Chloe served us today with her manager

Chloe served us today with her manager, brilliant service!!!

February 8, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Just visited perfume shop in st Enoch…

Just visited perfume shop in st Enoch centre, the lady serving helped with picking a nice gift set for my partner for valentines day. She was pleasant. Would 100 percent go back even took time to speak to me daughter.

February 7, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great store great service 👍

I was shopping for a gift today and the staff were so welcoming and helpful!

February 5, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda was very kind and helpful when…

Linda was very kind and helpful when helping me pick the perfume for my friend.

February 5, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

great service absolutely amazing linda…

great service absolutely amazing linda was amazing

February 4, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Super friendly

I have visited TPS today and Dear Linda was very helpful and super friendly definitely recommended and I am sure I am going to return soon

February 4, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda,was fantastic :)very good at…

Linda,was fantastic :)very good at upselling and very friendly and aproachable .would recommend this shop.

January 30, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda was awesome

Linda was awesome , she took her time to help me out pick out a fragrance.

January 30, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Great customer from Linda

Great customer from Linda. Really helpful as I wasn’t sure which perfume to get for my auntie and Linda was really helpful 😊

January 29, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda

Linda
She is so patience with me and so clam i have tried lot of samples finally i got one i have tried everything in the store she was excellent in the service I would recommend to visit this store

January 29, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Linda made our visit today amazing and…

Linda made our visit today amazing and was so kinda and pleasant, she made really helpful recommendations and was brilliant

January 29, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Audra was fab at helping me find a…

Audra was fab at helping me find a present! Will be back

January 29, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Had a amazing experience got a %15…

Had a amazing experience got a %15 discount great service from audra

January 29, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

Lewis and audra were so sweet

Lewis and audra were soooo sweet. they gave me a lovely tour around the perfumes when I was looking for a perfume and they had such a unique taste it was wonderful Lewis got me the ysl y and audra recommend the armanis amber which was the best fragrance like ever? They were patient with me. Never felt so welcomed. Highly suggest going here and meeting these lovely people.

January 26, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

We're happy to hear that you had such a positive experience in our store! We appreciate your kind words and are so glad that you felt welcomed and were able to find fragrances you love. Thank you!

Many thanks,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

Another Wonderful Shopping Experience…

Another Wonderful Shopping Experience at the Perfume Store St Enoch’s Glasgow City Centre today.
Linda was again her so helpful empathic smiling polite funny mannerisms.
Audra was welcoming smiling and helpful. Thank you Ladies 😄

January 16, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Rated 5 out of 5 stars

The banter was like the old days in the…

The banter was like the old days in the barras. Great service from Linda and Audra.

January 16, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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