The Perfume Shop - St Enoch's 23 Reviews 

86
TrustScore 5 out of 5

4.9

Unit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB


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Rated 5 out of 5 stars

Has a lovely trip to the shop Audra was very helpful, friendly and kind , top teir customers service as soon as we stepped in the shop.

Company replied

Rated 5 out of 5 stars

Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with... See more

Company replied

Rated 5 out of 5 stars

I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t... See more

Company replied

Rated 4 out of 5 stars

The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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4.9

All reviews

(86)

35,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Linda and Audra provide a lovely…

Linda and Audra provide a lovely atmosphere and quick, informative service. Although we went in for our usual scents, Linda made recommendations and let us try some we usually wouldn’t. Will use up our products quicker just to return to the st Enoch team!

January 9, 2026
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hello,

We're happy to hear that you enjoyed your experience with our team! It's great to know that you found our service quick and informative, and that you appreciated the recommendations. We appreciate your kind words!

Many thanks,
Jasmyn
The Perfume Shop

Rated 5 out of 5 stars

The sale girl was really helpful she…

The sale girl was really helpful she helped me I got two perfumes and order two others perfumes to be delivered I didn’t know my phone number and she helped me get it she was really helpful and pleasant

December 14, 2025
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Rated 5 out of 5 stars

Lovely

Lovely, fast service. Audra was really helpful and was happy to help me with my Christmas shopping while also being friendly!

December 13, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Rated 5 out of 5 stars

Joyful experience

4th December, Manager Audrey was lovely, so helpful and knowledgeable we definitely need more people in retail like this lady nothing to much trouble and made me feel my custom was important. Thank you. I will definitely return and recommend

December 4, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Amy and Audri ,were so nice and helpful…

Amy and Audri ,were so nice and helpful made the experience so much better, couldn't be any nicer definitely be back in store lovely cherry mood for this time of year 😀

November 29, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great company love shop staff are…

Great company love shop staff are amazing very helpful been shopping in there for yrs I'm one off there best customers had a reward because I spend so much money in shop love deals and points card love it

November 12, 2025
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Rated 4 out of 5 stars

Champion Assistant - Great Sale Price Xmas Perfume

The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so I had to wait until he was finished serving another customer & was clearly harassed - thus the dropped 1 star (for her, not him). The young guy himself gets 5/5 - his names not on the receipt, so I won't name drop him in case I get it wrong!). Didn't have what I wanted in-store so he ordered it for me. I also received 10% treat discount off my purchases. Champion! Glasgow, St Enoch Centre. 30/10/25. 6.40pm.

October 30, 2025
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

We appreciate you taking the time to share your experience. We're happy to hear that one of our team members provided excellent service. We'll address the issue with the other staff member to ensure a more consistent experience for our customers. Thank you again for your feedback.

The Perfume Shop

Rated 5 out of 5 stars

Fantastic service in your St Enoch…

Fantastic service in your St Enoch store today. Linda made our shopping experience easy and stress free.

September 19, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Rated 5 out of 5 stars

Holly from the St Enoch store in…

Holly from the St Enoch store in Glasgow. She took the time and restored my faith in customer service. Probably my new perfume store,thanks to Holly. Learned a little too. Grameat store, great Staff! 💯 👌

September 13, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.

The Perfume Shop.

Rated 5 out of 5 stars

Lovely staff and very helpful

Lovely staff and very helpful! Personalised ribbon machine was a lovely personal touch!!

September 11, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

I was offered great customer service at…

I was offered great customer service at The Perfume Shop by Grace! I was offered gift wrapping alongside my perfume which was a great personal touch

August 18, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your kind words and thank you for shopping with us.

The Perfume Shop

Rated 5 out of 5 stars

Cannot rate Maria high enough she was…

Cannot rate Maria high enough she was so knowledgeable, picking out two perfumes for me to choose between for my wedding and others that I'd wear just day to day. All perfect. Not rushed but not pushy the perfect balance!

August 15, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.

The Perfume Shop

Rated 5 out of 5 stars

Made Our Experience Exceptional!

From the moment we steeped in to the shop the shopping experience at The Perfume Shop, Holly M went above and beyond to make it smooth, enjoyable, and stress-free. She was friendly, professional, and incredibly knowledgeable.

What really stood out was her dedication she worked hard to get us the best possible deal and made sure we were getting real value. Her attention to detail and commitment to customer satisfaction were second to none.

Thanks to Holly, what could have been a routine transaction turned into a genuinely pleasant experience. We left not only happy with our purchase but confident we were looked after by someone who truly cares about her customers.

Highly recommend asking for Holly M if you want top-tier service and a personal touch.

August 9, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Rated 5 out of 5 stars

Fantastic service from Maria at the st Enochs

Fantastic service from Maria at the st Enoch centre branch . I had an issue with a purchase I bought for my husbands bday . This was a gift for my son . It turned out the argyle street store had sold me the wrong item . My son was very upset as we hadn’t realised it was the wrong item and he had saved up his pocket money .
Maria listened to my concerns and managed to refund the item and also managed to secure the new correct item at the other store for me to collect . Marie went above and beyond to help resolve the issue which is rare in retail these days . Thank you so much Maria

July 31, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lucie was helpful and great😍

Lucie was helpful and great😍
She is wonderful❤️

July 28, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Great service

Great service, amazing staff all very inviting and friendly Maria was very friendly

July 22, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Holly at Perfume Shop St Enoch needs a pay rise!

I visited St Enoch store Glasgow last week where i met Holly. She was an exceptional customer advisor who had great knowledge of scents! I was looking for the perfect perfume for my wedding and she spent a lot of time learning what i have previously worn and loved. She was so attentive that i decided to buy for my bridesmaids too. Great gift wrapping skills. If you are going in - ask for Holly as she will make this a great experience!

July 3, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

I originally went to the shop in….

I originally went to the shop in buchanan galleries where i tried to use my gift card to buy a perfume, the young girl was unsure of how to out it thought so asked for help, through this the young girl was very apologetic. The other lady than then helped was not very helpful and was very dismissive and was just saying that the gift card must be out of date even though i had told her i knew it wasn’t,

Thankfully i then went to the store in St Enochs and was helped by Dianne. She was more than helpful ensured i found what i was looking for. I explained what happened and she told me that the shop in Buchanan Galleries was her shop and she knew who had served me and informed me that my gift card was infact not out of date and easily put it thought for me. I could not thank her enough, she was so helpful and sorted everything in less than 5 minutes.
I am so greatful for how polite, understanding and helpful Dianne was. She is very good at her job and deserves recognition for how polite and helpful she is.

July 10, 2025
Unprompted review
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi

We appreciate you sharing your experience. We are happy to hear that one of our team members was able to provide excellent assistance and resolve the gift card issue efficiently. We will certainly recognize her for her outstanding service.

The Perfume Shop

Rated 5 out of 5 stars

I had a very good experience

I had a very good experience, the staff were very helpful and made me discover new parfum. They know how to keep you interested.

June 18, 2025
The Perfume Shop - St Enoch's 23 logo

Reply from The Perfume Shop - St Enoch's 23

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

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