Has a lovely trip to the shop Audra was very helpful, friendly and kind , top teir customers service as soon as we stepped in the shop.
Company replied
Unit GO271, St Enoch's Shopping Centre, G1 4BW GLASGOW, GB
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Has a lovely trip to the shop Audra was very helpful, friendly and kind , top teir customers service as soon as we stepped in the shop.
Company replied
Popped in to get a Gift for my Wife. Lovely young lady Keira, provided me with excellent customer service. She was extremely helpful, very knowledgeable & considerate to my needs. She helped me with... See more
Company replied
I came in to the store and met with Linda and Daniel who helped me to purchase two perfumes. Daniel informed me there was an offer on the perfume I ended up purchasing which led to the sale, I wasn’t... See more
Company replied
The young man serving me was really kind, helpful, made a real effort & was friendly & professional (whereas an older female member of staff didn't want to serve me as she was near finishing time, so... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit GO271, St Enoch's Shopping Centre, G1 4BW, GLASGOW, United Kingdom
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Maria was so lovely. I came into the store today and my birthday 15% discount was not popping up. She helped resolved it and she’s really an amazing person. She deserves a raise.

Reply from The Perfume Shop - St Enoch's 23
Fantastic staff in the St Enoch centre store. Daniel and his team are just the best and I don’t shop anywhere else. Would highly recommend

Reply from The Perfume Shop - St Enoch's 23
I usually shop perfumes from the Perfume shop at Buchanan galleries, the staff there are not very nice. They are selective of whom/how they choose to attend to you. My friends share the same experience as well. Especially the 2 older women working there!
Fortunately, I went to the St Enoch Perfume shop Glasgow and I was attended by the Manger Daniel, who was more than happy to talk me through and help with some recommendations. I was happy with my service.

Reply from The Perfume Shop - St Enoch's 23
The best customer service I ever experienced at St Enoch’s Glasgow. Definitely shopping for everything there from now.

Reply from The Perfume Shop - St Enoch's 23
Fragrance is nice but it does not last even 2 hours, seems like I was robbed with a cheap copy

Reply from The Perfume Shop - St Enoch's 23
The staff were so helpful and their knowledge of all the items we enquired about it was a pleasure shopping there
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