Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me... See more
Company replied
Location
Switch locationKiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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The best customer service and they r so loving and caring they made my day (carol and lynn) and had a good perfume deal from them i would love to go again into that shop to buy more perfumes
Company replied
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
Company replied
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... See more
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Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, United Kingdom
4.9
Excellent
67 reviews
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Excellent service
September 22, 2026
Reply from The Perfume Shop - Stirling 122
Hi Margaret and Bill,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Beautiful perfume and great delivery
Beautiful perfume and great delivery. Lovely staff.
September 17, 2026
Reply from The Perfume Shop - Stirling 122
Hello Carol,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The best customer service and they r so…
The best customer service and they r so loving and caring they made my day (carol and lynn) and had a good perfume deal from them i would love to go again into that shop to buy more perfumes
September 24, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello Baz,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
A lovely visit to Perfume shop in…
A lovely visit to Perfume shop in Stirling today
Kerry and Janet were very helpful and friendly
Very pleased with my purchase
And all gift wrapped with personalised ribbon
September 9, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello Brenda,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited the Stirling store for a change…
Visited the Stirling store for a change as I usually by my perfumes online. There is something special about going into a shop and speaking to a human. I was greeted by the lovely Janet who helped me with various scents. I usually stick to the same perfume but it was lovely to try different ones and I fell in love with a few new ones. Janet was very polite and helpful, will definitely go back.
September 3, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hi Tracy,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Stirling 122
Hello Teresa,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The staff are really great and they…
The staff are really great and they advise on the perfume to get. They are very patient and knowledgeable with the perfumes. I love the services. Lynn and Kerry were absolutely amazing.
August 26, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lynne and Kerry were absolutely amazing…
Lynne and Kerry were absolutely amazing and kind. They took their time to give us great options despite it being closing time. Love it.
August 26, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Love it so much
July 28, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maddison was so unbelievably helpful
Maddison was so unbelievably helpful. Loved her attitude was so happy to be helped by her, cannot recommend enough!
August 6, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lynn was so friendly and knowledgeable
Lynn was so friendly and knowledgeable, great choice of perfumes too and 20% off!
August 1, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Visit the store in stirling staff were…
Visit the store in stirling staff were helpful and lovely good customer service
July 26, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lynne was super friendly and a great…
Lynne was super friendly and a great help choosing a perfume and signing me up as a new member ⭐️⭐️⭐️⭐️⭐️
July 17, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from the perfume store
Sophie was very professional and really knew her product. Well done!
June 17, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I asked Elaine at the shop for a…
I asked Elaine at the shop for a coconut vanilla perfume, she found me exactly what I was looking for alien goddess… smells like heaven. She was so friendly and super helpful, great customer service
June 10, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service. Product unavailable in store and had to be ordered online. Staff so helpful. Delivery excellent. Arrived before estimated due date. Highly recommend.
June 1, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the best experience today in…
Had the best experience today in Stirling. Served by Elaine. Great customer service, friendly, professional and patient. Very happy with my service.
May 30, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely pleasant and helpful staff
Extremely pleasant and helpful staff. Only had one item left in shop and I wanted two. They assisted me in ordering the second online. Received within 3 days. Great service!
May 25, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff and service
Excellent staff and service. Very friendly and helpful. Great special offers.
May 20, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was informative extremely helpful…
Carol was informative extremely helpful she went to great lengths to assist me in my purchase
Her expertise in sourcing a specific sent with the notes that was very pleasing for me
May 22, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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