I asked Elaine at the shop for a coconut vanilla perfume, she found me exactly what I was looking for alien goddess… smells like heaven. She was so friendly and super helpful, great customer service
Location
Switch locationKiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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See what reviewers are saying
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
Company replied
Extremely pleasant and helpful staff. Only had one item left in shop and I wanted two. They assisted me in ordering the second online. Received within 3 days. Great service!
Company replied
Carol was informative extremely helpful she went to great lengths to assist me in my purchase Her expertise in sourcing a specific sent with the notes that was very pleasing for me
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, United Kingdom
4.8
Excellent
53 reviews
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I asked Elaine at the shop for a…
I asked Elaine at the shop for a coconut vanilla perfume, she found me exactly what I was looking for alien goddess… smells like heaven. She was so friendly and super helpful, great customer service
June 10, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service
Excellent customer service. Product unavailable in store and had to be ordered online. Staff so helpful. Delivery excellent. Arrived before estimated due date. Highly recommend.
June 1, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the best experience today in…
Had the best experience today in Stirling. Served by Elaine. Great customer service, friendly, professional and patient. Very happy with my service.
May 30, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely pleasant and helpful staff
Extremely pleasant and helpful staff. Only had one item left in shop and I wanted two. They assisted me in ordering the second online. Received within 3 days. Great service!
May 25, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff and service
Excellent staff and service. Very friendly and helpful. Great special offers.
May 20, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was informative extremely helpful…
Carol was informative extremely helpful she went to great lengths to assist me in my purchase
Her expertise in sourcing a specific sent with the notes that was very pleasing for me
May 22, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was extremely helpful in helping…
Carol was extremely helpful in helping me find something new, can’t fault her customer service
April 23, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and love the personalised…
Great service and love the personalised ribbons on gift wrap
April 22, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and pleasant servuce
The efficient way the member of staff dealt with me. My chanel no 5 was out of stock so she had ir sent to my home address. It arrived within 3 days.
Excellent service.
Very pleasant lady too.
April 6, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
prompt service package in perfect…
prompt service package in perfect condition on arrival. Delivered before expected date of delivery
March 25, 2026
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service Elaine is so wonderful helped to buy exactly the perfume I needed , great offers. Definitely a shop to stop and purchase your favourite perfume. Thank you so much 💓
Amazing service Elaine is so wonderful, helped
April 1, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic person
Elaine is absolutely amazing nothing is to much trouble she’s always smiling she goes above and beyond every time I’m in she’s the same
March 18, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service
Brilliant customer service, Carel was amazing and helped me out. Will be back again
March 17, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience. Carole was very helpful. Definitely recommend.
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab service from the ladies at Stirling…
Fab service from the ladies at Stirling branch would highly recommend!
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was amazing and knowledgeable and…
Carol was amazing and knowledgeable and gave us many choices of fragrances ended up buying 3.
March 6, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol is amazing
Carol is amazing! Thankyou so much for your patience & time!x
March 2, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Stirling store today .The…
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much trouble .They worked hard to get us the best deals on a couple of perfumes and aftershaves . Would definitely recommend a visit to this shop and I hope that the two ladies get the praise and recognition they deserve from management for being a credit to the company .
February 7, 2026
Unprompted review
Reply from The Perfume Shop - Stirling 122
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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