Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... See more
Company replied
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... See more
Company replied
I asked Elaine at the shop for a coconut vanilla perfume, she found me exactly what I was looking for alien goddess… smells like heaven. She was so friendly and super helpful, great customer service
Company replied
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
Company replied
My husband of 91 went into the perfume shop in Stirling. He was buying perfume for my Christmas.he was so delighted to receive help in his selection. The young lady LEAH he said was exceptional. At th... See more
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, United Kingdom
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Fab service from the ladies at Stirling branch would highly recommend!

Reply from The Perfume Shop - Stirling 122
Carol was amazing and knowledgeable and gave us many choices of fragrances ended up buying 3.

Reply from The Perfume Shop - Stirling 122
Carol is amazing! Thankyou so much for your patience & time!x

Reply from The Perfume Shop - Stirling 122
Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much trouble .They worked hard to get us the best deals on a couple of perfumes and aftershaves . Would definitely recommend a visit to this shop and I hope that the two ladies get the praise and recognition they deserve from management for being a credit to the company .

Reply from The Perfume Shop - Stirling 122
I was served by “Elaine” today and I must say, top quality customer service, extremely patient and understanding with me and going as far to make suggestions. Very knowledgeable in her line of work. If going to the perfume shop I would highly recommend asking for Elaine!

Reply from The Perfume Shop - Stirling 122
Did not take long to come . Packaged beautifully will shop again

Reply from The Perfume Shop - Stirling 122
The staff member at the Stirling branch, a more mature women was so knowledgeable and made sure the item I was purchasing was not only a great price but upgraded to a gift set for less money and more fragrance through online delivery at no extra cost, highly recommend. 5*****

Reply from The Perfume Shop - Stirling 122

Reply from The Perfume Shop - Stirling 122

Reply from The Perfume Shop - Stirling 122
The customer service is amazing and very professional and helpful

Reply from The Perfume Shop - Stirling 122
My husband of 91 went into the perfume shop in Stirling. He was buying perfume for my Christmas.he was so delighted to receive help in his selection. The young lady LEAH he said was exceptional. At the age of 86 I still love my Chanel perfume. I dope you will acknowledge this experience and thank again the young lady mentioned. Thank you

Reply from The Perfume Shop - Stirling 122
Went into the Stirling store for a new fragrance and Carole was so helpful as I wasn't sure what I wanted and she guided me in the direction.will definitely be retuning. Thank you again Carole 😁

Reply from The Perfume Shop - Stirling 122

Reply from The Perfume Shop - Stirling 122
great experience at the Perfume Shop, Carol was very sweet and provided the best of services ☺️

Reply from The Perfume Shop - Stirling 122
Great service from James . Very knowledgeable and extremely helpfull. Thank you.

Reply from The Perfume Shop - Stirling 122
Lauren provided fabulous service, suggesting and recommending different fragrances. Thank you!

Reply from The Perfume Shop - Stirling 122
Elaine was exceptional today. We purchased 10 gifts sets for xmas and nothing was too much trouble. Thanks Elaine

Reply from The Perfume Shop - Stirling 122
Elaine was very very patient and knowledgeable- I bought several new perfumes. Will definitely be back

Reply from The Perfume Shop - Stirling 122
JAMES at perfume shop is an excellent person in one of ur staff he is a good salesman + know the way how to deal with the customer. His communication skills are very good with the customers .

Reply from The Perfume Shop - Stirling 122
What a fantastic experience I have just had here! I had no idea what I was looking for, and Elaine saved the day. She helped me pick out the most amazing scent with the best deal. She offered gift wrapping for an extra £1.99 and that included a personalised ribbon. I’m so impressed, will be recommending this store to everyone!

Reply from The Perfume Shop - Stirling 122
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