Maddison was so unbelievably helpful. Loved her attitude was so happy to be helped by her, cannot recommend enough!
Location
Switch locationKiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA STIRLING, GB
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Visited the Stirling store today .The two ladies who were working at approx 130pm were so helpful and friendly . Going to stock room especially to find a sample for me to try .Nothing was too much tro... See more
Company replied
I asked Elaine at the shop for a coconut vanilla perfume, she found me exactly what I was looking for alien goddess… smells like heaven. She was so friendly and super helpful, great customer service
Company replied
I found it easy to decide what perfume I wanted to buy for my friend birthday. There’s plenty of selection to choose.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Kiosk Unit 3b Ochil View Mall, The Thistle Marches Centre, Goosecroft Road, FK8 2EA, STIRLING, United Kingdom
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What a fantastic experience I have just…
What a fantastic experience I have just had here! I had no idea what I was looking for, and Elaine saved the day. She helped me pick out the most amazing scent with the best deal. She offered gift wrapping for an extra £1.99 and that included a personalised ribbon. I’m so impressed, will be recommending this store to everyone!

Reply from The Perfume Shop - Stirling 122
Fantastic recommendation from Elaine
Fantastic recommendation from Elaine, very friendly and helpful - thank you!

Reply from The Perfume Shop - Stirling 122
I was in Stirling so I popped in and…
I was in Stirling so I popped in and ordered Prada the young girl and the gentleman was really helpful and present we had a laugh that was Tuesday my perfume was delivered on Friday so that was quick well wrapped and in a box love it😁💕

Reply from The Perfume Shop - Stirling 122
Amazing customer service. Xxxxx
Amazing customer service from Elaine (manager) as allways. Love coming to her shop. Allways goes above and beyond. Much love from Diane xxxxx

Reply from The Perfume Shop - Stirling 122
Carol in Stirling was brilliant!
Carol in Stirling was outstanding, She was so helpful with me picking the right aftershave for my boyfriend.

Reply from The Perfume Shop - Stirling 122

Reply from The Perfume Shop - Stirling 122
Lauren in Stirling branch was awesome
Lauren in Stirling branch was awesome. Super helpful

Reply from The Perfume Shop - Stirling 122
Friendly and helpful staff
I was in the Stirling store today and was served by Carole, she was extremely helpful, friendly and efficient, she took time to let me try new perfumes and introduced me to a few new perfumes. Thanks again, keep up the good work.

Reply from The Perfume Shop - Stirling 122

Reply from The Perfume Shop - Stirling 122
Very helpful staff in store
Very helpful staff in store, and enabled me to get the correct variant of perfume I desired to get as a gift for my partner.

Reply from The Perfume Shop - Stirling 122
Happy to help to the max
Went to purchase a fragrance that was not available in store, staff sourced it online, applied discount code, got it sent to my home address and also sorted an issue with my rewards card. Such a positive experience

Reply from The Perfume Shop - Stirling 122
I found it easy to decide what perfume…
I found it easy to decide what perfume I wanted to buy for my friend birthday.
There’s plenty of selection to choose.

Reply from The Perfume Shop - Stirling 122
The most amazing ladies always go above…
The most amazing ladies always go above & beyond excellent service always come here for all my perfume & aftershave thankyou all 💖

Reply from The Perfume Shop - Stirling 122
The staff were very helpful in the…
The staff were very helpful in the selection of a good perfume for my wife. Well done all.
I had the best advice and help I could…
I had the best advice and help I could have wished for … I ended up spending over £200 !!!! But it was worth it
Thank you
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