I had such a lovely experience thanks to Andrea! She provided fantastic customer service and was so friendly, helpful, and attentive. The gift wrapping was beautifully done and added such a special to... See more
Company replied
Location
Switch location141 New Street, Telford Shopping Centre, TF3 4BP TELFORD, GB
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See what reviewers are saying
Had a wonderful experience at the perfume shop thanks to Hardeep and Jude. They were both incredibly friendly, helpful and professional, and made the whole experience enjoyable from start to finish.... See more
Company replied
I was able to buy the perfume I wanted but I found the staff member who serves me to be rather disinterested. I had a look at a gift box that was on special offer but when I put it down she sighed at... See more
Company replied
Me & My partner both went to the Perfume Shop today in Telford as we wanted to test some new perfume scents as we had gotten used to our usual scents, so wanted to try something new. Andrea went above... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
141 New Street, Telford Shopping Centre, TF3 4BP, TELFORD, United Kingdom
4.8
Excellent
83 reviews
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FANTASTIC SERVICE
Did all my christmas shopping
For my older grandkids from the warmth of my own home
The perfume shop was fantastic
8 bottles of perfume (male and female) delivered to my door
Free of charge in just 4 days
Thank you perfume shop.
November 17, 2025
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Excellent in every department
Excellent products. First class professional informative staff. Lovely experience. What more could a customer need. Thankyou
October 29, 2025
Reply from The Perfume Shop - Telford 65
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
Amazing experience
Amazing, helpful, knowledgeable…I was served by Hardeep, she was patient, took out perfumes, showed me various, gave me good recommendations and helped me choose the best gift for an engagement, definitely recommend it. Thank you
September 22, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
I was served by Kayla and Andrea
I was served by Kayla and Andrea. I went in with a smell I wanted the girls were Incredible. Found me exactly what I was looking for. Incredible customer service
September 22, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
5/5 stars very helpful
Went in for a very last minute birthday gift. Was very helpful, showed us similar smells too and prices were very clear. Emma served us and even gift wrapped our purchase.
Very friendly and welcoming. Would highly recommend for your perfumes!
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Emma was so brilliant at helping with a…
Emma was so brilliant at helping with a perfume I needed for birthday even answering all the questions and gave honest answers on which perfume was more the better choice. Went above and beyond with wrapping the perfume up as well. Fantastic service from all the team as well.
September 17, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
Has great service
September 10, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
The women who served us was so friendly…
The women who served us was so friendly & helpful. I didn’t have a big budget so she took the time to show me cheaper alternatives to the more expensive perfumes I normally like. Fab service.
September 10, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your lovely review. We appreciate you!
The Perfume Shop
The staff are always happy to help go…
The staff are always happy to help go out of the way for you and get u what you want always happy yo help always feel comfortable in there staff always happy and have a lot of time for you xx
September 6, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Scott is fabulous helping you choose…
Scott is fabulous helping you choose twice now have bought w ooh his help and the girls are lovely x
August 16, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for sharing your 5* experience. Have a fab day and thank you for choosing us to shop with.
The Perfume Shop
The packaging was great and the…
The packaging was great and the delivery was quicker than anticipated.
Of course the pricing helps too. Always the best price. Thank you
August 11, 2025
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Scott and Andrea at Telford were a…
Scott and Andrea at Telford were a great help professional and friendly will always return here now for fragrances.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Had such an amazing experience here…
Had such an amazing experience here today, my first time visiting. Wonderful customer service from Andrea.
August 13, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great in store service from Scott
Great in store service from Scott! Thank you
August 1, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jude is so lovely
Jude is so lovely. She helped me so much. They are a lovely team of staff. Real credit to the company
July 30, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Such a fantastic experience!
Jude was so friendly, and helpful. There was no question she couldn’t answer. There was no query too much for her and she had all the time in the world to spend with me working out my weird questions!
Thank you Jude!
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Staff are brilliant
Staff are brilliant, very helpful. Andrea was so patient and helpful with my granddaughter, she was getting perfume for her mommy.
July 29, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Telford store
Telford store - was looking for some aftershave and Kayla and Andrea were helpful and helped me narrow down some aftershaves that I was interested in, amazing service, thank you both.
July 16, 2025
Unprompted review
Reply from The Perfume Shop - Telford 65
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
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