When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower pric... See more
Company replied
Location
Switch locationK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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See what reviewers are saying
Maria helped me both find and buy a perfume after months of not buying one because I didn’t know what I liked anymore. She was so patient, kind and helpful.
Company replied
Super excited and satisfied with the service received today at The Perfume Shop, Union Square. Lauren and Nilo have excellent customer service skills. With both here, the company have great hands to d... See more
Company replied
Went to the Union Square shop in Aberdeen to buy perfume for my wife`s birthday without really knowing what I wanted. Abi there was SO knowledgeable & helpful & made my choice easy . Ro had my gift al... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
4.9
Excellent
178 reviews
Asks customers to review
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What a lovely customer service I…
What a lovely customer service I received at your shop. Thank you Sadia
June 10, 2026
Unprompted review
Assisted excellently by Victoria
Assisted excellently by Victoria. Outstanding worker indeed! 🌟
June 9, 2026
Unprompted review
Probably my favourite perfume shopping…
Probably my favourite perfume shopping experience thanks to Victoriya and Ro!!!
Thanks ladies!!!
June 9, 2026
Unprompted review
Had a great time shopping
Had a great time shopping . Victoria was very helpful and sweet.
Will definitely come back
June 9, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sadia and Skye where very welcoming and…
Sadia and Skye where very welcoming and helpful.
My experience was exceptional and warm.
Thank you
June 4, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume Shop has been my go to…
The perfume Shop has been my go to store for all things perfume especially when you havr people like Maria working there. Very helpful and polite
May 30, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria helped me both find and buy a…
Maria helped me both find and buy a perfume after months of not buying one because I didn’t know what I liked anymore. She was so patient, kind and helpful.
May 30, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a bottle of perfume
Bought a bottle of perfume. Was served by Ro couldn’t have been anymore helpful 10/10 customer service
May 24, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aimee was excellent and understood what…
Aimee was excellent and understood what I was looking for. Came for 1 perfume but ended up buying 4. Super customer service and understanding of client needs. Thank you Aimee
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was amazing today thank you…
Victoria was amazing today thank you much appreciated
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was very helpful in store &…
Victoria was very helpful in store & helped me get just what I needed.
May 19, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vicky was very helpful and friendly
Vicky was very helpful and friendly, very professional when it came to choosing my missis a perfume. If you need professional advice about fragrances and somewhere to buy them this is the place
May 18, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Milo was absolutely amazing very…
Milo was absolutely amazing very helpful
Excellent customer service went above and beyond
Thank you
May 13, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was super fun and friendly and…
Victoria was super fun and friendly and helped me find the perfect aftershave. Highly recommend! 😀
May 11, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service provided by…
Excellent customer service provided by Lauren. Answered all questions without fuss
May 9, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Came in for a quick look for a new Chanel aftershave. Sadia was extremely helpful with showing different varieties of aftershaves. Great customer service
May 8, 2026
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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