Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
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Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Maria was excellent in explaining and packaging the gift.

Reply from The Perfume Shop - Union Square Aberdeen 340
Nilo was very helpful with an extensive collection of perfume we were shown round till we found something perfect for myself and my partner for our wedding day.

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Thanks to RO for helping me out today. Nice sense of smell and good judgement of the product. Her smile and patience is 10/10. I will definitely come back for more perfume and her smiles 😊

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Very helpful and polite when needed helping picking out a gift for my partner and gorgeous wrapping

Reply from The Perfume Shop - Union Square Aberdeen 340
Thank you for the good service. Maria was very helpful.

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Union Square, Aberdeen staff is very friendly and helpful. Thank you Ro for your assistance!

Reply from The Perfume Shop - Union Square Aberdeen 340
Great customer service from Ro, very helpful and sweet, lovely girl!

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi was so lovely and very helpful 😊 definitely need more people like her x

Reply from The Perfume Shop - Union Square Aberdeen 340
We had a great experience in the perfume shop in union square. We were attended perfectly by Ro. She was verry patient with us.

Reply from The Perfume Shop - Union Square Aberdeen 340
Thanks so much for your help Ro! Amazing service love our new perfumes :)x

Reply from The Perfume Shop - Union Square Aberdeen 340
Ro was a very helpful staff member, made the process super easy while i bought a present in store for a family member. :)

Reply from The Perfume Shop - Union Square Aberdeen 340
Great service from Ro today. An extremely helpful and pleasant member of staff. An asset to the company.

Reply from The Perfume Shop - Union Square Aberdeen 340
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