The Perfume Shop - Union Square Aberdeen 340 Reviews 

211
TrustScore 5 out of 5

4.9

K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more

Company replied

Rated 5 out of 5 stars

Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more

Company replied

Rated 5 out of 5 stars

Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more

Company replied

Rated 4 out of 5 stars

Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

35,568 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Maria

Thanks Maria! 😊

June 3, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Maria was awesome

Maria was awesome. Helped us a lot.

June 3, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Nilo is great

Nilo was very helpful with an extensive collection of perfume we were shown round till we found something perfect for myself and my partner for our wedding day.

May 24, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Extremely helpful assistant

Extremely helpful assistant

May 19, 2025
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Thanks to RO for helping me out today

Thanks to RO for helping me out today. Nice sense of smell and good judgement of the product. Her smile and patience is 10/10. I will definitely come back for more perfume and her smiles 😊

May 22, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Great customer service

Great customer service - thank you Ro!

May 21, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

I was served by Ro

I was served by Ro, had a good time

May 21, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Rated 5 out of 5 stars

Very helpful and polite when needed…

Very helpful and polite when needed helping picking out a gift for my partner and gorgeous wrapping

May 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Thank you for your positive review!

The Perfume Shop.

Rated 5 out of 5 stars

Thank you for the good service

Thank you for the good service. Maria was very helpful.

May 4, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great help thank you Abi

May 4, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Union Square

Union Square, Aberdeen staff is very friendly and helpful. Thank you Ro for your assistance!

May 4, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Great customer service from Ro

Great customer service from Ro, very helpful and sweet, lovely girl!

May 4, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Abi was amazing

Abi was so lovely and very helpful 😊 definitely need more people like her x

May 1, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Good customer service

We had a great experience in the perfume shop in union square. We were attended perfectly by Ro. She was verry patient with us.

April 30, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Thanks so much for your help Ro

Thanks so much for your help Ro! Amazing service love our new perfumes :)x

April 26, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Amazing Staff, Thank you Ro

Ro was a very helpful staff member, made the process super easy while i bought a present in store for a family member. :)

April 23, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Rated 5 out of 5 stars

Great service from Ro today

Great service from Ro today. An extremely helpful and pleasant member of staff. An asset to the company.

April 23, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

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