Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Location
Switch locationK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rose had been very thorough and…
Rose had been very thorough and explained everything so well. Lovely lady
September 1, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lauren and Maria were very helpful
Lauren and Maria were very helpful, thank you for the service!
August 28, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Reply from The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
First Class service by Lauren and Nilo.
First Class service by Lauren and Nilo.
Thank you very much ladies.💯👏👏👏👌👌👌❤️👍
August 20, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review. We really appreciate you and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Abi was incredible really helped me get…
Abi was incredible really helped me get the Valentino perfume I was looking for. Then gave me a mini holder with the other one I liked for £9.99! Wonderful 5 star service! I have my own business so know how important good staff are! Abi is a real winner thank you so much 😊
August 18, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
The sales assistant was very helpful…
The sales assistant was very helpful and chatty. Made it a very pleasant experience
August 5, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Went in and within 2 seconds Abi…
Went in and within 2 seconds Abi spotted me and know what I wanted. Loved the service so much so that I ended up buying extra. She friendly yet professional and very patient and seemed all the customers were linning up for her.
Thank you for the experience Abi
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Ro was great
Didn’t mean to buy anything - ended up buying 3! Served by Ro, she was amazing and very friendly x
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Me and my mum went to the perfume shop…
Me and my mum went to the perfume shop in Union sqaure. We were looking for perfume and the employee, Ro was so nice and helpful. Nice to see such friendly smiles. Will definitely be coming back
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Amazing customer service
Popped into the shop for a quick browse, not sure the name of the young girl that serves us but was extremely knowledgeable on the fragrances, gave us a few suggestions and bought more than we expected. Will most definitely return to the union square branch
July 6, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Maria was lovely and helpful!
July 1, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Amazing service great price and variety…
Amazing service great price and variety served by Ro 💖
July 1, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Maria helped to find gift sets for my…
Maria helped to find gift sets for my family. thank you for a great service!
June 28, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Ro is so lovely
Ro is so lovely . She treated me so well offering different lovely choices of perfume to try , she was indeed so polite . She is the best❤️
June 27, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Ro was amazing!
Ro was amazing. Excellent customer services, very friendly and professional.
June 24, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Lauren gave a amazing customer service
Lauren gave a amazing customer service
June 22, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Thank you so much for your review!
The Perfume Shop.
I was served by Lauren
I was served by Lauren. She was a delight. Satisfied customer
June 18, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
The staff was extremely helpful in…
The staff was extremely helpful in guiding me through different fragrances based on my taste. They offered recommendations without being pushy, which made the selection process much easier. Special mention to Lauren a staff for her expertise!
June 6, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
RO attended to me pleasantly and very…
RO attended to me pleasantly and very patient taking me through to pick a perfect choice for my day
June 5, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Union Square Perfume shop
Just visited perfume shop confused to find a perfume for wife but the staff there was really good specially RO she helped me to find a perfect gift for my wife also recommended some perfumes for myself which were really end up buying the perfumes she recommended and wife loved it thanks a lot.
June 5, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.