Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Location
Switch locationK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good collection and very helpful staff
Good collection and very helpful staff. Maria helped us choose a perfect option.
Thank you !
November 4, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Great service
Great service, thank you sadia for helping me choose a perfume for my wife. The gift wrap and ribbon was a nice touch :)
November 3, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Sadia very lovely and helpful
Lovely friendly staff helped me find the perfect gift for my fiancés birthday! Thank you Sadia! She also helped me find new scents for myself! :) <3 the personalised ribbon and gift wrapping service is a wonderful addition!
November 3, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Saffa
Went into the perfume shop today and was served by Saffa. She was really helpful and gave good suggestions as to what I should get my girlfriend for Christmas! Saffa was very sweet and gave very good customer service to me as the shopper.
November 2, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Sadie and Skye
Sadie and Skye
Were very helpful, got all my Christmas shopping in one shop.
I can’t thank them enough , they even wrapped my gifts . 🎁
October 31, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Sadia was great with us!
October 30, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great customer service
Friendly staff especially Ro - she was very helpful!
October 21, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
very good and workers were very…
very good and workers were very helpful! Had a great experience speaking with ro
October 17, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
My experience was 100%
My experience was 100% , met two Amazing ladies at the store Rose and her colleagues ,who made my shopping fun!
October 13, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Perfume treat
Went in to get a perfume for myself. I was served by Roe, who was really lovely and helpful. I was able to get a nice discount for recycling my old perfume bottle as well as got a few free goodies for redeeming my points.
October 11, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Maria is so friendly & helpful.
October 2, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Lovely woman
Went in to find a perfume that doesn’t set me head off. Got the most loveliest woman called Abi, thanks to her I got something I wanted.
September 28, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your a lovely review. It's great to hear of your experience and thank you for shopping with us. We appreciate you.
The Perfume Shop.
the assistant ro was very pleasant and…
the assistant ro was very pleasant and helpful & very professional in her job
September 26, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Perfume shop union square Aberdeen are a disgrace.
Perfume shop union square Aberdeen are extremely rude. I will be shopping at Aberdeen St Nicholas as I find the girls at that branch are always very friendly and helpful unlike union square . Would give no stars if there was that option
September 12, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
I am so sorry to hear of your recent experience. Please pop in touch via email at reviews@theperfumeshop.com so we can look into this for you.
The Perfume Shop
Great customer service would recommend
Great customer service would recommend! Roe is brilliant
September 8, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
I was happy
I was happy. My experience was great. Ro (Rokya) was very friendly and supportive. She took her time to give me the best choice of perfumes. I got a bunch of very nice gifts to take home with me, all thanks to her 😍.
September 5, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Pleasant shopping experience
Went to the Union Square shop in Aberdeen to buy perfume for my wife`s birthday without really knowing what I wanted. Abi there was SO knowledgeable & helpful & made my choice easy . Ro had my gift all wrapped up & waiting & helped me with the personalised ribbon. All together a very pleasant experience
September 3, 2025
Unprompted review
Reply from The Perfume Shop - Union Square Aberdeen 340
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.