The Perfume Shop - Union Square Aberdeen 340 Reviews 

211
TrustScore 5 out of 5

4.9

K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more

Company replied

Rated 5 out of 5 stars

Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more

Company replied

Rated 5 out of 5 stars

Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more

Company replied

Rated 4 out of 5 stars

Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

35,423 reviews in the last 12 months

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Rated 4 out of 5 stars

Smells amazing

great service and very friendly

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Rated 5 out of 5 stars

Sadia, Ro

Sadia, Ro was lovely and very helpful.

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Rated 5 out of 5 stars

Thank you Sadia!

I had such a wonderful experience at this perfume shop! The staff were incredibly friendly and helpful, especially Sadia. They went above and beyond to help me choose the perfect gifts and even took the time to beautifully gift wrap them. The wrapping looked amazing and really added a special touch.

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Rated 5 out of 5 stars

Sadia very friendly n very helpful

Sadia very friendly n very helpful

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback we appreciate you!

Sharain - The Perfume Shop

Rated 5 out of 5 stars

Purchase

Great wrapping

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback we appreciate you!

Sharain - The Perfume Shop

Rated 5 out of 5 stars

Sadia was brilliant

Sadia was brilliant, very friendly and helpful and kindly gift wrapped the perfume for us. Thank you ☺️

November 9, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback we appreciate you!

Sharain - The Perfume Shop

Rated 5 out of 5 stars

Saffa was amazing

Saffa was amazing help! Got sorted exactly what I needed quick and easy, amazing service!!

November 8, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Amazing and helpful staff- honestly…

Amazing and helpful staff- honestly couldn’t do more and very patient
Nilo and Ro were the staff that helped today

November 8, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Absolutely fantastic service this…

Absolutely fantastic service this afternoon by 2 excellent girls Nilo and Skye , they both could not have been any more helpful in helping me out picking christmas gifts for my daughters , their expertise and gift wrapping are second too none ,
Truly recommend this shop to everyone

November 8, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Great help from Ro

Great help from Ro, and good service. She was very helpful.

November 8, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We appreciate your feedback.

The Perfume Shop.

Rated 5 out of 5 stars

brilliant customer service

brilliant customer service. Sadia helped me pick the right scent that suits me and lasts long.

November 6, 2025
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Ro was amazing!

Ro was amazing!! Thank you for lovely gift wrap! 😍

November 8, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Maria attended to me well

Maria attended to me well, great
At customer service @union square Aberdeen

November 7, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Maria was really lovely

Maria was really lovely, was super patient as I was choosing my perfume and really welcoming.

November 7, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

I was very happy with the hospitality…

I was very happy with the hospitality and reception.
Skye is a wonderful lady.
I will be visiting again

November 7, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

got served by maria and ro…excellent…

got served by maria and ro…excellent service! very helpful and friendly!!

November 6, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Good experience ✨ with Akansha and Ro

Good experience ✨ with Akansha and Ro

November 6, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Maria was really helpful getting me a…

Maria was really helpful getting me a perfume for my boyfriend

November 6, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Sadia was a great host.

November 6, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Rated 5 out of 5 stars

Pleasant Experience

Had a pleasant experience shopping at the union square branch, staff are brilliant. Thank you Sadia for recommending some lovely perfume, am sure my mother will be very happy.

November 3, 2025
Unprompted review
The Perfume Shop - Union Square Aberdeen 340 logo

Reply from The Perfume Shop - Union Square Aberdeen 340

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

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