Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
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Top-notch service from Ro, who was super helpful. 10/10 gift wrapping.

Reply from The Perfume Shop - Union Square Aberdeen 340
I had a wonderful and professional service from Skye

Reply from The Perfume Shop - Union Square Aberdeen 340
Very kind workers! They help a lot especially Akansha and Lauren 😁

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi and Sadia were very helpful When we needed help very kind, Abi helped us throughout with every tester with patience by telling us the difference in every perfume and advised us what’s best for us, sadia wrapped all my gifts very beautifully, so happy with the service provided.

Reply from The Perfume Shop - Union Square Aberdeen 340
Nilo was so lovely and friendly helping me pick out a few perfumes for gifts, asking questions on what perfumes they already have so we could pick a new one that they would like :)

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi & Sadia
Great service very kind and helpful made our day

Reply from The Perfume Shop - Union Square Aberdeen 340
I had a great experience in union Square perfume shop my Sales advisor Nilo was extremely helpful and knowledgeable on perfumes. She was very fast and efficient in meeting my specific requirements for the person I was buying for.

Reply from The Perfume Shop - Union Square Aberdeen 340
nilo and maria made the experience seamless and easy

Reply from The Perfume Shop - Union Square Aberdeen 340
Customer service is superb. Kudos to Maria

Reply from The Perfume Shop - Union Square Aberdeen 340
Lauren and Maria provided excellent service. They were lovely.

Reply from The Perfume Shop - Union Square Aberdeen 340
Mariia and Abi were fantastic. They knew their products and were able to meet my expectations.
Thank you for much for your support and service today

Reply from The Perfume Shop - Union Square Aberdeen 340
Great customer service, Maria at the shop at Aberdeen union square was very nice and helped me pick a scent I loved.

Reply from The Perfume Shop - Union Square Aberdeen 340
Nilo was super helpful and lovely when we came in. She helped me pick the perfect cologne for my Dad for this Xmas and made me feel welcome

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Saffa in the Aberdeen store was very helpful very knowledgeable on the different scents and gift wrapped our purchase

Reply from The Perfume Shop - Union Square Aberdeen 340
I dealt with Saffa, she was lovely to deal with. She knew her fragrances and provided helpful scents to try for my Christmas gifts. Thank you!

Reply from The Perfume Shop - Union Square Aberdeen 340
Sadia was very helpful and sweet. She helped me look through many perfumes to find the scent I was looking for.

Reply from The Perfume Shop - Union Square Aberdeen 340
Very helpful and friendly service from Ro

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Great service, very friendly and efficient. Sadia also beautifully gift wrapped my purchase.

Reply from The Perfume Shop - Union Square Aberdeen 340
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