Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... See more
Company replied
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... See more
Company replied
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... See more
Company replied
Went to self gift myself and was assisted by jamie who was very sweet and was patient till I got what I’m looking for.
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, United Kingdom
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Lauren & Saffa were brilliant, can't fault the experience ❤️🐸 Lil' sick me got to sort the V-day present effortlessly.

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi and Mariia were so nice and helpful!! Helping me pick the right perfume!

Reply from The Perfume Shop - Union Square Aberdeen 340
Maria and Nilo very nice staff and lovely xxx ❤️❤️

Reply from The Perfume Shop - Union Square Aberdeen 340
Amy and Lauren have been such lovely help. Wonderful customer experience, would recommend purchasing here again ❤️❤️

Reply from The Perfume Shop - Union Square Aberdeen 340
Maria and Saffa were lovely with great customer service. Good marketers.

Reply from The Perfume Shop - Union Square Aberdeen 340
Really good service from Sadia at the Union Square Aberdeen's store

Reply from The Perfume Shop - Union Square Aberdeen 340
Nilo helped me pick out a great perfume for a gift, went in clueless and came out with everything I wanted! Thank you!

Reply from The Perfume Shop - Union Square Aberdeen 340
Nilo and Ro gave a great service and helped me get a great deal on my purchase. Would definitely recommend the perfume shop because of these two

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Delivery to the shop was quick but when I went to collect it and had forgotten my id I found the staff rude. I actually at one point said cancel the order then. It was a 60 mile round trip to collect the perfume.Won’t shop The Perfume Shop in Union Square Aberdeen again. Your staff need training in how to treat your customers.

Reply from The Perfume Shop - Union Square Aberdeen 340
Such a lovely lady Ro is and so helpful xx

Reply from The Perfume Shop - Union Square Aberdeen 340
Excellent service.
Nilo is so lovely. She really worked on us well.

Reply from The Perfume Shop - Union Square Aberdeen 340

Reply from The Perfume Shop - Union Square Aberdeen 340
Fab experience, Ro was brilliant at helping us find what we wanted

Reply from The Perfume Shop - Union Square Aberdeen 340
Ro was very helpful and a lovely person

Reply from The Perfume Shop - Union Square Aberdeen 340
Abi was very informative and helpful

Reply from The Perfume Shop - Union Square Aberdeen 340
My experience went well as always and Maria provided really good service :)

Reply from The Perfume Shop - Union Square Aberdeen 340
The Service was excellent! Nilo and Abi were very helpful in us finding the right scent for My dad’s gift. Especially when wrapping the gift Abi was very warm and engaging!
Would recomend for finding the right perfume as a gift!

Reply from The Perfume Shop - Union Square Aberdeen 340
Very nice experience!! The girls have been very helpful. Thank you Nilo and Abi!! We will come back for sure.

Reply from The Perfume Shop - Union Square Aberdeen 340
Excellent service, specific perfume required was not in stock in the shop, Skye went out of her way to track down the items which were fortunately available in another branch nearby. Skye arranged for the items to be put on hold for me until I could collect them, as they were the last two in town it saved me a lot of hassle. Friendly, efficient service, certainly encourages revisiting the shop.

Reply from The Perfume Shop - Union Square Aberdeen 340
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