I was served by Erika and Sharron today and their customer service was amazing as per usual always so friendly and kind !
Company replied
Location
Switch locationc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
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See what reviewers are saying
Hayley served me today and she was absolutely amazing.
Company replied
Erika was super helpful and did an amazing job at wrapping our 6 perfumes. Was super quick and allowed us to smell 10+
Company replied
Erica the sales assistant was brilliant. Very helpful, polite and informative. 5 star service... I'll be returning for sure.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, United Kingdom
4.9
Excellent
167 reviews
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Erica awesome service helped with…
Erica awesome service helped with snelluescfyr hrs and daughter and helped with packing bags above and beyond credit to company
December 23, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Very nice store,customer service is great. , very polite and helpful
Hayley at the perfume shop was very helpful and was extremely patient, I would definitely recommend shopping here!!
December 23, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Hayley at the perfume shop gave us…
Hayley at the perfume shop gave us excellent customer service i would 100 per cent recommend shopping here at the perfume shop in Walsall!
December 23, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The staff were so nice and friendly
The staff were so nice and friendly. They helped me pick out a perfume for my mom and dad. Will definitely be going back there for Valentine’s Day😄
December 20, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Thanks to Sharon got just want I wanted…
Thanks to Sharon got just want I wanted they were all lovely ladies so a big thanks especially Sharon
December 17, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Very good staff but I normally have…
Very good staff but I normally have few free testers when I buy something buy didn't very disappointed
December 11, 2025
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Great staff
The lady Erica, was really helpful, helped me order online for home delivery .
December 12, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Erika
Erika, was amazing very patient with me and my indicisive partner, making sure we both got the fragrance we liked.
December 7, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Fantastic experience
Fantastic experience, fast service and very welcome special Hailey thanks 😊
December 5, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Thank you Hayley
Thank you Hayley. So lovely, bubblely and helpful. She helped us find exactly what we wanted and was very knowledgeable about all the fragrances.
Thank you
December 5, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Such friendly and helpful service from…
Such friendly and helpful service from Hayley at the Walsall store today.
Thank you again!x
December 5, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
Erica has been absolutely amazing!!!
Erica has been absolutely amazing. She is so patient and so helpful. I went in not knowing what I wanted to coming out buying everything i smelt.
She is a credit to your company
Thank you Erica ❤️
November 27, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Veena was absolutely amazing customer…
Veena was absolutely amazing customer service she made my day shes put a smile on my face x
November 21, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Hayley and erica were amazing they was…
Hayley and erica were amazing they was so nice and helpful they made my shopping experience amazing
November 20, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Excellent customer service
Prompt indoor ordering and delivery of purchase.
Good sales bargain !
November 14, 2025
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Erika was very helpfull and gave…
Erika was very helpfull and gave excellent customer service
November 4, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Always love doing my perfume shopping…
Always love doing my perfume shopping here, the staff are always so friendly and helpful with picking out the right perfume! Wonderful service by Hayley today never change
November 1, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Forever happy customer
My regular place for shopping,The best service, staff is very helpful.
Best experience each time i go
October 15, 2025
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing service would highly recommend
Amazing service would highly recommend, veena at the till was an inspiration for a perfume I’d bought for my girl, so much love and respect towards her. 10/10 experience for me.
September 10, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
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