Great service and selection of fragrances with exceptional offers, huge thanks to Charlene who was so friendly and helpful, she helped me so much choosing and suggesting the perfect purchase and gift... See more
Location
Switch locationc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
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See what reviewers are saying
I came into the shop without having an extensive knowledge about fragrances. The staff was really helpful and let me try nearly every perfume in there. Veena was the name of the lady helping me find s... See more
Company replied
Just wana say Maxine absolute star. Real assett to the perfume shop. Very patient answered all my queries highly recommend this store. They sell 150ml in ur favourite perfumes where other retailers do... See more
Company replied
Hayley served me today and she was absolutely amazing.
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, United Kingdom
4.9
Excellent
178 reviews
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My experience outstanding
My experience outstanding, Jade and Erica gave amazing recommendations and great customer service!
August 4, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Erika customer service was amazing…
Erika customer service was amazing today she sprayed us amazing spray and we had to buy straight away☺️
August 2, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
What a great customer experience I have…
What a great customer experience I have received from Hayley in Walsall, absolutely brilliant customer, sorted out my gifts an went above her call of duty. Very very happy with the service received
Well done Hayley an keep up the good work xxx
July 30, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Hayley was absolutely amazing!!
Hayley was absolutely amazing!!! Not just friendly and approachable but also knowledgeable, patient and brilliant at her job ❤️ well done and thankyou X
July 30, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Hayleigh was absolutely lovely!
Hayleigh was absolutely lovely!! Very helpful and kind to speak too!!!! X
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Reply from The Perfume Shop - Walsall SD 518
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Hayley
Hayley, was such a great help with me when choosing my 6 year anniversary aftershave as I was stuck on what too choose. She was such a lovely woman.
July 27, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Amazing & helpful colleagues at the…
Amazing & helpful colleagues at the Walsall store. Big thanks to Erica and haley
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Haley
Reviews
Review of The Perfume Shop
Haley one of the lady’s working at the…
Haley one of the lady’s working at the walsall branch the perfume shop so lovely and kind knows how to make a customer feel love her thank you
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Hayley such a nice woman so good with…
Hayley such a nice woman so good with her customers I went in so nice polite really helpful
July 25, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
My go to store
My go to store. Erica is always great and really helpful. Awesome service.
July 23, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Amazing staff
Amazing staff
Hayley took great care of us
Amazing deals
Always been welcomed
Thank you
July 16, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Popped into see what the TikTok trend…
Popped into see what the TikTok trend is about about buying pods and getting them filed with a perfume of your choice. I heard from some you can only get certain cheaper lines but this branch I asked the lady for a “premium perfume “ 2, 1 for me and 1 for my momma, and she was so lovely and kind. Told me about the card which I signed up to immediately! Erica was kind, knowledgeable, friendly polite and just a joy to be served by. A real asset to your team.
July 15, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Great service👍
July 5, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your review.
The Perfume Shop
Today after a long time a felt really…
Today after a long time a felt really welcomed Haley served me she was a gem
July 4, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi
We're happy to hear that you felt welcomed. It's great to know that the service was exceptional. Thank you for sharing your positive experience with us!
The Perfume Shop
Went to get a gift for my friend and i…
Went to get a gift for my friend and i met Veena and Erica. They were really pleasant, helped to wrap my gift and made me try other perfumes. Thank you so much guys❤️❤️
June 28, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Erica was amazing
Erica was amazing, she made my experience so easy (especially being a useless man trying to find his wife something last minute lol) great asset to the store and company, wish there were more people around like this, genuine, happy and service with a smile
June 17, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Brilliant friendly staff helpfull alexia and hayley 👏 thank you
Lovely experience with the staff helpfull and really kind thank you hayley and axlexia
June 15, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your kind words!
The Perfume Shop
So it’s a day before Father’s Day and…
So it’s a day before Father’s Day and iv been calling every single perfume shop for a Father’s Day gift; from redditch which is a 1 hour drive to all around Birmingham. Having no luck at all I had one last try with this branch. As I called - Erica answered the phone and to my luck, she found the last perfume that they had in stock. Erica was so helpful even when I arrived at the store at closing time; she still served me knowing the circumstances, it was a quick swift purchase + some samples too which I’m really happy with. I’d like to thank Erica for the wonderful service and for making my day less stressful. Will come again for sure! Thanks once again
June 14, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
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