Great service and selection of fragrances with exceptional offers, huge thanks to Charlene who was so friendly and helpful, she helped me so much choosing and suggesting the perfect purchase and gift... See more
Location
Switch locationc/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY WALSALL, GB
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See what reviewers are saying
I came into the shop without having an extensive knowledge about fragrances. The staff was really helpful and let me try nearly every perfume in there. Veena was the name of the lady helping me find s... See more
Company replied
Just wana say Maxine absolute star. Real assett to the perfume shop. Very patient answered all my queries highly recommend this store. They sell 150ml in ur favourite perfumes where other retailers do... See more
Company replied
Hayley served me today and she was absolutely amazing.
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
c/o Superdrug, Units 1/2 Town Wharf, 59/61 Park Street, WS1 1LY, WALSALL, United Kingdom
4.9
Excellent
179 reviews
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Great customer service
Shopped at the Walsall town centre store recently and was served by Sharon . Very helpful and attentive. Got everything I needed . Great customer at this store will be shopping here again .
April 14, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I visited the store to buy a birthday…
I visited the store to buy a birthday gift for my mom, but I wasn’t sure what she might like as I only know the perfume she used to wear. Sharon was extremely helpful and recommended some to me. We settled on one and mom loved it! She was so friendly and really made the experience a good one, big thank you to Sharon!
April 14, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Review for Hailey
Best customer service I have ever received she was so helpful and kind. Will definitely be coming back.
April 21, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Veena perfume shop walslal
Was served by veena in the perferm shop loved her customers service very knowledgeable my go to person thank you
April 18, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Veena at Walsall store was amazing so…
Veena at Walsall store was amazing so kind and welcoming and didn’t get annoyed at me and my sister in law wanting to pretty much smell the whole range of perfumes she was lovely. We all had a lovely chat with her and even a good laugh. She was so friendly and she helped us find the best scents.
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
veena walsall store
Just found my favourite perfume in the walsall. Thank you Veena for your amazing suggestion and support . Prada paradox intense is the one!!!
April 9, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
We're thrilled to hear you found your new favourite perfume! It's wonderful to know that Veena was able to help you discover Prada Paradox Intense. We appreciate your kind words and hope you enjoy your new fragrance.
Kind regards,
Jasmyn
Veena was amazing she recommended the…
Veena was amazing she recommended the new jpg paradise garden! Thank you so much 10/10 would definitely recommend buying
April 9, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience and that Veena was able to help you find the perfect fragrance. We appreciate you taking the time to share your feedback. We look forward to serving you again in the future.
Best wishes,
Jasmyn
Very good costumer service
Very good costumer service especially from Erica!
April 6, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
We're so glad to hear that you had a positive experience with our customer service team! Erica is such a valuable member of our team and we appreciate your kind words.
Best regards,
Jasmyn
The employee was soo kind
I went to buy my mum a perfume for Mother’s Day and when I walked in, I was greeted by the kindest woman at the counter, Hailey. Going in, I didn’t really know what to get but she did such a good job in helping me select the perfect scent. I only intended to buy one perfume that day but Hailey recommended another scent which I couldn’t refuse. So I purchased both. She was so kind and even helped me sign up for the rewards system.
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
We're so happy to hear about your positive experience! It's wonderful to know that Hailey went above and beyond to help you find the perfect gifts for your mom. We strive to provide exceptional customer service and it's heart-warming to hear that Hailey's kindness and expertise made your shopping experience so enjoyable. We're glad you were able to find the perfect scents for your mom and that you enjoyed the rewards system sign-up process. Thank you for sharing your feedback, it means a lot to us.
Kind regards,
Jasmyn
Veema was excellent and made the…
Veema was excellent and made the experience of buying a mother's day present better than expected
Thanks again!
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
We appreciate your kind words and are thrilled to hear that Veema exceeded your expectations. We strive to provide exceptional customer service and make every purchase a positive experience.
Kind regards,
Jasmyn
Wedding Day perfume
What an amazing experience in the Perfume shop (located in Superdrug) we had today.
We went in to purchase my sister’s wedding day perfume. Erica, who served us, was nothing short of incredible. It was so refreshing, lovely customer service and she gave us a little extra to celebrate the special day too. She was a really lovely lady, and when I went to pay, she double checked to see if I had a perfume shop card, which I did! It gave me extra discount, which helped massively. Thank you Erica for such a lovely experience ❤️❤️
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
We're so happy to hear about your wonderful experience at our Perfume Shop location! It sounds like you had a truly delightful visit, and we're thrilled that you connected with our team member. It's fantastic that they were able to help you find the perfect perfume for your sister's special day and that they went above and beyond to make it a memorable occasion. We're proud of our team's dedication to providing exceptional customer service and creating a welcoming atmosphere. Thank you for sharing your positive feedback.
Kind regards,
Jasmyn
Extremely friendly and helpful
Staff were extremely helpful in helping me choose a “nighttime” perfume for a special occasion at the Walsall store. Especially Erika who recommended me her personal favourites and helped me choose the Prada Intense for myself. Super efficient and friendly! Thanks x
March 29, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your lovely review! We are so happy to hear that you had such a positive experience at our Walsall store. We are proud of our team and their dedication to providing excellent customer service. We will be sure to pass along your compliments to Erika. We appreciate your feedback and look forward to seeing you again soon!
Kind regards,
Jasmyn
Veena from the perfume shop Walsall was…
Veena from the perfume shop Walsall was brilliant. Helped me find the perfect fragrance thank you
March 18, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Lovely customer service by Erika
I went into the Walsall branch of Perfume shop today and was assisted by the lovely Erika. Erika's expert knowledge made choosing a perfume seamless. Despite the busy environment, her patience with customers shone through.
March 11, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Fantastic customer service recieved by…
Fantastic customer service recieved by Ericia I believe her name is . Welcoming smile and was very happy to help with my purchase 😊
March 5, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your kind words! We're delighted to hear you had such a positive experience with our team. It's wonderful to know that you received such great customer service. We appreciate you taking the time to share your feedback. We strive to provide excellent service to all our customers and your review is a testament to our team's dedication.
Kind regards,
Jasmyn
Great service as always from Erica in…
Great service as always from Erica in the walsall superdrug branch. Alwaya goes out her way to find a scent you like.
February 28, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Erika & Veena at Perfume Shop Walsall review
The perfume shop in Walsall which is located within the Superdrug is just the best! No infact the ladies behind that counter are the absolute best and we will never use any other store now 🤩 Erika and Veena go above and beyond each and every time to provide excellent service, they are both super friendly and it's been an absolute pleasure getting to know them both on a more personal level now too 😊 they are both an asset to the company and they definitely deserve the praise and 5 star review! Keep up the amazing work ladies, you are fabulous! ❤️
February 13, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
We are so happy to hear about your positive experience at our Walsall shop! It's wonderful to know that you've had such great interactions with Erika and Veena. Their dedication to providing excellent customer service is truly appreciated. We're thrilled that you've enjoyed getting to know them and that you've found their expertise helpful. We will be sure to pass along your kind words to them. Thank you for your review and for choosing our store!
Kind regards,
Sharain
Great experience this morning Veena was…
Great experience this morning Veena was very helpful and friendly
February 13, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Veena walsall store
Very polite individual. Great service. My go to store . Veena
February 11, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Veena walsall Store
My go to person for when I need perfume is Veena in the walsall store she always knows exactly what im Looking for and let's me know the latest trends in fragrance and the newest perfume out. Always nice to leave feeling happy with my purchase thanks again Veena
February 6, 2025
Unprompted review
Reply from The Perfume Shop - Walsall SD 518
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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