I like to say many thank to Walthamstow team special to Andreea ,she always give a good costumer service.always she is ready to help and help my to find the right present for my family .thank you Andr... See more
Company replied
Unit 37A, Selbourne Walk Shopping Centre, E17 7JR WALTHAMSTOW, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I like to say many thank to Walthamstow team special to Andreea ,she always give a good costumer service.always she is ready to help and help my to find the right present for my family .thank you Andr... See more
Company replied
Staff name: Yasmin Location: Walthamstow, 17 & Central Shopping Centre Yasmin was amazing - thank you so much. She was incredibly patient while I tried different scents, as I wasn’t sure what I... See more
Company replied
Staff name: Nelly Location: Walthamstow, 17& central shopping center. Amazing selection of unique scents! The staff was super helpful and knew their stuff. Definitely found my new signature fr... See more
Company replied
Had an amazing experience with tally, great and fast service with honest opinions. Best worker there by far! ❤️
Company replied
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 37A, Selbourne Walk Shopping Centre, E17 7JR, WALTHAMSTOW, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a pleasure to shop with the team the Parfume shop Walthamstow. The best people in communication, advice and professionalism. Wish them a brighter future ✨️ 💛 💕

Reply from The Perfume Shop - Walthamstow 154
Good condition and the smell is very good stays on my for long

Reply from The Perfume Shop - Walthamstow 154
Staff name: Nelly
Location: Walthamstow, 17& central shopping center.
Amazing selection of unique scents! The staff was super helpful and knew their stuff. Definitely found my new signature fragrance here.
Great prices and a wide variety of brands. I was able to find a classic perfume I've been searching for ages. Highly recommend!
The store is beautiful and well-organized. It's a pleasure just to browse. I appreciate the samples they offer so you can try before you buy.

Reply from The Perfume Shop - Walthamstow 154
Tali was amazing, very quick on her feet and lovely

Reply from The Perfume Shop - Walthamstow 154

Reply from The Perfume Shop - Walthamstow 154
Nejama was absolutely wonderful. I only had a short time and a specific brief and she made great suggestions. All with a smile! Thank you! 😊

Reply from The Perfume Shop - Walthamstow 154
Tali from Walthamstow mall has been amazing. Showing patience and kindness. She went through soo many perfumes and helped us narrow one down. Her knowledge on perfumes infinite. Also she’s very welcoming and smiling. Keep up the good work.

Reply from The Perfume Shop - Walthamstow 154
Awesome staff is very friendly and willing to help they have perfect training nothing is too hard for them

Reply from The Perfume Shop - Walthamstow 154
I had the absolute pleasure of being assisted by Kristiana at the perfume shop, and I must say, her service was exceptional. She greeted me with a genuine smile and made me feel welcome right away. Karistiana patiently listened to my preferences, guided me through different options, and shared her deep knowledge of fragrances in such a friendly, professional manner. She truly went above and beyond to help me find the perfect perfume that suited my personality. It wasn’t just a purchase—it felt like a personalised experience. Thank you, Karistiana, for making my visit so enjoyable. You’ve gained a loyal customer!
From Imaan Rehman

Reply from The Perfume Shop - Walthamstow 154
Great experience at The Perfume Shop in Walthamstow branch. In this three days I went twice and I was served both times by Nelly. She was very helpful and kind in every possible way,with a beautiful smile and ready to advise to make the right choice.
Thank you! Lola

Reply from The Perfume Shop - Walthamstow 154
Great customer service. Helpful, patient, informative and polite - Served by Teli

Reply from The Perfume Shop - Walthamstow 154
Went to get a last minute birthday fragrance from their Walthamstow branch. The assistances were all very helpful and friendly even thought it was a bit busy they were pleasantly trying to be helpful to each customer. I was assisted by Trish who was so nice and helpful she was just great. She help me chose the fragrance which my daughter really loves and even nicely wrap it up for her. Thanks for the great customer service Trish keepIt up. I left a happy and satisfied customer who will definitely be back soon

Reply from The Perfume Shop - Walthamstow 154
Staff is very good they dealing calmly with respect

Reply from The Perfume Shop - Walthamstow 154
This was definitely one of the greatest experiences i’ve had in a perfume shop, usually staff are very rushed on their feet or get quite irritable if wanting to try different perfumes but thanks to Tali she made this experience great, I was very very indecisive with what I wanted but she continually reassured me, let me smell the perfume I wanted however many times I needed and was very patient, that even after my purchase I came back to exchange as I done my research and found a better result I liked, I ended leaving with two perfumes instead of one due to her amazing sales skills and her bright energy. Absolutely lovely worker Tali was hope she goes far in life x

Reply from The Perfume Shop - Walthamstow 154
my experience with kristiana was absolutely amazing she put me on a very nice perfume and she was very sweet and kind loved my experience because of her

Reply from The Perfume Shop - Walthamstow 154

Reply from The Perfume Shop - Walthamstow 154
Heather Patel from the walthamstow branch is an absolute diamond. Provided a great service and made me feel at ease when buying for my sister. Would definitely come back again. 5*

Reply from The Perfume Shop - Walthamstow 154
Lovely gift wrapping from Nejma and very helpful thank you for the lovely gift wrapping

Reply from The Perfume Shop - Walthamstow 154
Online order was easy and delivery was prompt.
All orders included free samples.
The sales person in the shops are also perticularly helpful.

Reply from The Perfume Shop - Walthamstow 154
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.