The PharmPet Co Reviews 920

Careful check of details and quick delivery.

Website easy to navigate until it came to paying with card. After entering card details, there was no button for me to press to put payment through. In the end I gave up and used PayPal
though I tend not to with new websites

A terrible company. A con from first to last.
I was not able to buy tick medication. I tried a second time but could not complete the order
I might need a prescription which I did not have. I bought elsewhere. Now I get TWO
Messages from them saying ‘Congratulations
Your order has been successful’ and they put through Two identical orders which I did NOT place. They won’t let me cancel. They are a terrible CON company AVOID AVOID

No means of knowing when a medication may be back in stock

Bought Bionic Biotic for my dogs sensitive tummy but it has been so much worse since he's been taking it. I looked at the ingredients, a very long and slightly alarming list of ingredients compared to another leading brand. Obviously I've discontinued it, but I'm disappointed that it's been a failure for us and suspect at least one of the ingredients has caused this reaction.

Worst company in the world. They believe a dog knows the difference between a chewable tablet and a tablet which isn't specified as chewable. Incredibly unhelpful customer service. Just a terrible, terrible company. Use Viovet, or Pet Drugs Online, or anyone else but DO NOT use these ignorant, unhelpful shysters.

Excellent service

Excellent prompt and friendly service. Will was absolutely brilliant, despite having problems with my vets and Royal Mail, he saved the day

Claire and Mia the mut

Be aware of the use by dates on the products. The Company notes this on the website, however this could easily be overlooked. Effipro, 4 pipette is currently on sale now, 18th March with a use by date of 31st March. You would need to have 4 cats for this to be of any use. If you have one cat then the 3 pipettes are virtually useless as the product reduces it's effectiveness after the use by date.

I wouldn't recommend ordering from this site if you need your products delivered promptly. I placed an order on 10/03 after which there was a concern from the pharmacy. I answered the questions and it is still processing today. I am now trying to cancel the order as I managed to receive all the products from a different site while still waiting on PharmPet.

I encountered an issue this week when I placed my bi monthly order for my dogs medication. I was getting very flustered as the order didn't seem to be progressing.
I called your team and spoke to Will quite a few times and I can confirm that he was very professional and managed to sort out the issue. He was very calm and talked me through the issues.

So just wanted to thank him for all his help.

Is very easy to use the app

Put one vial on the back of my cats neck - she is just over 5kg but I used just one vial. Thank goodness I did as she started fitting and had about 7 fits , one every two hours. Thankfully, I cancelled the appointment to have her put to sleep and she is now absolutely fine

order has just arrived with items missing

Very quick to process orders, easy to upload prescriptions and very fairly priced. First Class.

Excellent service especially just before Christmas.

Great service

This is a great service. So kind and efficient with great communication. Thank you

Handled and delivered very quickly
I must say it's been difficult on previous occasions but this time perfect.
I've always get a response to queries within 24hrs ....Well done