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The PharmPet Co Reviews 910

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TrustScore 4.5 out of 5

4.5

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process, prompt delivery service, and competitive pricing, often noting significant savings compared to other options. Many appreciate the efficient communication and the overall excellent service provided. However, some people were dissatisfied with certain aspects of their experience, specifically mentioning issues with product packaging leading to damage, and occasional delays or problems with delivery, even when extra fees were paid for expedited shipping. A few customers also reported difficulties with prescription requirements and customer service interactions.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the products, noting their... See more

Service

Consumers find service to be positive, with many praising the quick, professional, and efficient service,... See more

Price

Users describe positive interactions with price, consistently finding competitive pricing for prescription... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, prompt delivery, bag was slightly damaged on arrival (small cuts in bag which probably happened during packing/delivery) but food ok. Would order again

Rated 4 out of 5 stars

Quick delivery. Only issue is arrived in a jiffy bag and small cardboard box would be better to save the product capsules from crush damage

Rated 4 out of 5 stars

I specifically wanted to post a review regarding my recent purchase, as some of the latest reviews here showed bad experiences - I would like to state that my recent purchase went smoothly, and the p... See more

Rated 4 out of 5 stars

The price of the products are very good, compared to buying from a vet. The speed of delivery has greatly improved recently.

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

910 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic in all areas.....

Fantastic in all areas.....
Easy ordering process ..Wrapping was perfect, great price and delivery was excellent.
Certainly will order from PharmPetCo again.
Thank You.
Mike...

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Very happy with the range and quality of products on offer, price is competitive and delivery quick. Will continue to use this company.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I use this company for my pets…

I use this company for my pets prescription. It is so easy to upload the prescription and order the item required. I am kept updated on when it’s been dispatched and delivered.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company 5*

I have used Pharmpet regularly for a year for my cat's medication and always very reliable. My last order I needed urgently so rang them and explained this. The pleasant helpful lady fast tracked my order and it arrived the next day at no extra cost. I was extremely grateful and would always recommend this company.

March 20, 2026
Unprompted review

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