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The PharmPet Co Reviews 900

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TrustScore 4.5 out of 5

4.4

Animals & Pets
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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process, prompt delivery service, and competitive pricing, often noting significant savings compared to other options. Many appreciate the efficient communication and the overall excellent service provided. However, some people were dissatisfied with certain aspects of their experience, specifically mentioning issues with product packaging leading to damage, and occasional delays or problems with delivery, even when extra fees were paid for expedited shipping. A few customers also reported difficulties with prescription requirements and customer service interactions.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Product

Reviewers mention ambiguous feedback about product. Many customers praise the products, noting their... See more

Service

Consumers find service to be positive, with many praising the quick, professional, and efficient service,... See more

Price

Users describe positive interactions with price, consistently finding competitive pricing for prescription... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, prompt delivery, bag was slightly damaged on arrival (small cuts in bag which probably happened during packing/delivery) but food ok. Would order again

Rated 4 out of 5 stars

Quick delivery. Only issue is arrived in a jiffy bag and small cardboard box would be better to save the product capsules from crush damage

Rated 4 out of 5 stars

I specifically wanted to post a review regarding my recent purchase, as some of the latest reviews here showed bad experiences - I would like to state that my recent purchase went smoothly, and the p... See more

Rated 4 out of 5 stars

The price of the products are very good, compared to buying from a vet. The speed of delivery has greatly improved recently.

Company details

  1. Animals & Pets

Information provided by various external sources

Their health, your happiness. Dispensing and supplying pet supplies and pet accessories to the whole of the UK mainland. We have thousands of products for dogs, puppies, cats, kittens and other pets from accessories to veterinary prescriptions. We pride ourselves in professional care and attention to both pet and owner.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

900 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First

The first thing that I noticed was the reasonable prices for prescription medicines compared to the prices our veterinary practice wanted to charge. The whole process was quick and easy, I made an account and ordered the medication, our veterinary practice then sent through the prescription, within 1 day we had an email to stay they had dispatched the medication. It arrived by Royal Mail who are also extremely good at looking after your package and it arrived without damage. On reordering our prescription was already on my account so again the process was easy and without issue. I will continue to use this company, as it’s a no fuss easy system to use and the medication is delivered without damage or fuss, well done PharmPet

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Although my vet made an error on the prescrition, Pharm Pet customer service were excellent in helping me sort it out, and expedited delivery. Good news as we had run out of tablets in the melee.
Thank you

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic in all areas.....

Fantastic in all areas.....
Easy ordering process ..Wrapping was perfect, great price and delivery was excellent.
Certainly will order from PharmPetCo again.
Thank You.
Mike...

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Very happy with the range and quality of products on offer, price is competitive and delivery quick. Will continue to use this company.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I use this company for my pets…

I use this company for my pets prescription. It is so easy to upload the prescription and order the item required. I am kept updated on when it’s been dispatched and delivered.

March 26, 2026
Unprompted review

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