Very happy with the reduced (sale + fest buy reduction) price for my new Joola BenJohns) picklepaddle!! Also arrives very quickly with a nice courtesy pickleball shop cover … Thank you!!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... See more
Company replied
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I for... See more
Company replied
After sales service is what really differentiates retailers in my opinion. A problem developed with my paddle. The Pickleball Store (Lloyd in particular) went above and beyond to resolve the issue for... See more
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Company details
Written by the company
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Contact info
Unit 130, PO30 1DF, Newport, United Kingdom
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
Excellent
654 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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The staff at the store were considerate…
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of efficiency! Thank you PBS!
September 2, 2026
Reply from The Pickleball Store
Thank you so much for your lovely comments! We’re really pleased we could get in touch and make sure everything was right before sending your order out. We really appreciate your support and hope you enjoy your new pickleball gear!
Product as promised
Product as promised - well described, good price, quick delivery. All perfect. Thanks.
September 1, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review, we're delighted to hear that you were happy with the description, pricing and delivery times! We wish you many great games ahead with your new pickleball gear!
Reply from The Pickleball Store
Thank you so much for your great review, we really appreciate it! We hope you enjoy your new paddle and cover!
Reply from The Pickleball Store
Thank you so much for sharing these great comments. We're so pleased that the delivery was prompt, enjoy your new pickleballs!
Reply from The Pickleball Store
Thank you so much for taking the time to share this great feedback. We're delighted that you're pleased with your new paddle and that you were happy with delivery times. We wish you many great games ahead!
Reply from The Pickleball Store
Thank you for this great review, your support means a lot to our team! We wish you many great games with your new Pickleball gear!
Reply from The Pickleball Store
Thank you for taking the time to share this great feedback! We're delighted to hear that you were happy with the delivery times and pricing. Your support means a lot to our team!
Purchased the joola Perseus pro iv
Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount. I took the discount and the agreed discount amount was in my account in 1-2 days. Highly recommended and would purchase items from them again without hesitation.
August 6, 2026
Reply from The Pickleball Store
Thank you so much for your kind review! We’re sorry again about the small scratch on your paddle, but we’re really pleased we could get everything resolved quickly for you. We really appreciate your understanding and your recommendation. We wish you many great games with your Perseus Pro IV!
Reply from The Pickleball Store
Thank you so much for taking the time to share this review! We're delighted that you were happy with the quality and delivery times. Your support means a lot to our team!
Reply from The Pickleball Store
Thank you for taking the time to share this review, it means a lot to our team! We wish you many great games with your new Pickleball gear.
Great customer service
Great customer service, Lloyd replied to my initial query very promptly.
I subsequently ordered a new paddle, with competitive prices and prompt delivery what's not to like.
Highly recommend,
Thanks guys.
August 13, 2026
Unprompted review
Reply from The Pickleball Store
Thank you for taking the time to share this great review! We’re really pleased to hear that we were able to help you quickly and that you were happy with the price and delivery of your new paddle. We really appreciate the recommendation and hope you enjoy many great games with your new paddle!
Seeking advice on a new paddle for my…
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now received the recommended paddles I can confirm the advice I was given could not have been better. In summary, 2 very satisfied customers.
August 6, 2026
Reply from The Pickleball Store
Thank you so much for this great review! We’re delighted to hear that you were happy with the advice you received and that the paddles we recommended have turned out to be a great fit for you both. We really appreciate you taking the time to share your experience and we hope you both enjoy many great games with your new paddles!
Reply from The Pickleball Store
Fabulous, that's what we like to hear! Thank you for this review and your custom.
Reply from The Pickleball Store
Thank you so much for taking the time to share this review! Your support means a lot to our team.
Selkirk AMPED Invikta Pro Air
My new Selkirk pickleball bat arrived promptly and well wrapped in a box. I’ve only played twice since I got the bat and I’m quite happy with it. However, I still need to test how good it is when doing top spin and sliced shots, when I learn to do then!
Many thanks
Bunz
July 28, 2026
Reply from The Pickleball Store
Thank you so much for this great review! We're so pleased that you're enjoying your new paddle and we wish you many great games ahead!
All good!
Great paddle, fast delivery and updates and excellent packaging. Very pleased and would definitely recommend The Pickleball Store.
July 31, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share these great comments! We're delighted to hear that you've loving your new paddle, and that you were pleased with the delivery times, updates and packaging. Your support and recommendations mean the world to our team!
Excellent product
Excellent product
Well wrapped
Only used once & vision not affected
Little bit sweaty under them but not a problem
July 29, 2026
Reply from The Pickleball Store
Thanks so much for taking the time to leave this great review! Your support means a lot to our team!
First class!
Lloyd offered great advice to help me choose a new padel and, without me asking, price-matched a competitor site. Delivery was fast. A first class service.
July 27, 2026
Reply from The Pickleball Store
Thank you so much for the fantastic review! We’re delighted that we were able to help you choose the right paddle and secure the best price for you. It’s also great to hear that your order arrived quickly. We really appreciate your support and wish you many great games ahead with your new paddle!
Lloyd was absolutely amazing! 👌🏻😃
Lloyd was absolutely amazing! I was looking to upgrade from my Joola Perseus IV and was interested in buying the new Perseus V so I contacted Lloyd to get some advice. He was fantastic! Gave me really helpful information and after we decided that it was the right choice for me, he got one sent out straight away and I received it the next day! I was over the moon and am very happy with my new paddle!!! Want to play even more now!!!
I recommend The Pickleball Store to everyone! 👍🏻😃
July 27, 2026
Reply from The Pickleball Store
Wow thank you so much for this kind review! We’re delighted to hear that we were able to offer helpful advice and make sure the paddle was a right fit for you. It’s great to hear that it arrived the next day and that you’re already loving it! We really appreciate your support and recommendation and we wish you many great games ahead with your new paddle!
Reply from The Pickleball Store
Wow, reviews like this mean a lot to our team! Thank you so much for the support.
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