Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... See more
Company replied
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I for... See more
Company replied
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of ef... See more
Company replied
Company details
Written by the company
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Contact info
Unit 130, PO30 1DF, Newport, United Kingdom
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
Excellent
647 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, great advice given over the phone to help me choose the right paddle for me .
Posted out to me quickly too
April 2, 2026
Reply from The Pickleball Store
Thanks so much for sharing this great feedback! We're so pleased that we were able to help advise you and that you were happy with the delivery times. Enjoy your new paddle and we wish you many great games ahead.
Just Helpful :-)
The team were very knowledgeable and always answered my questions regarding my choice of a new pickleball paddle.
The follow-up was pretty amazing as well.
Dare I say it the prices were very very competitive
Thoroughly recommend the The Pickleball Store
March 26, 2026
Reply from The Pickleball Store
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that we were able to help you find the right pickleball paddle and answer all your questions along the way! It’s also great to hear that you found our prices competitive, we always aim to offer the best value alongside great service. Thanks again for your recommendation and support. We hope you’re enjoying your new paddle and look forward to helping you again in the future!
Reply from The Pickleball Store
Thanks so much for these kind words, it means a lot to our team!
Reply from The Pickleball Store
Thanks for taking the time to share this great feedback! We're delighted to hear you were happy with our pricing and the speedy delivery times! Enjoy!
Our Order arrived on time
March 27, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review, we really appreciate it!
Reply from The Pickleball Store
Thank you so much for this review, we're delighted that you were happy with delivery times and packaging. We really appreciate your support!
Prompt delivery
Prompt delivery. Nice paddle, feels good combo of light-weight, with control and speed.
April 1, 2026
Unprompted review
Reply from The Pickleball Store
Thank you so much for this great review! Enjoy your new paddle, we wish you many great games ahead!
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review! Your support and custom means a lot to our team.
Excellent service and a quick delivery…
Excellent service and a quick delivery , highly recommended
March 25, 2026
Reply from The Pickleball Store
Thank you so much for this great review, it means a lot to our team! We're delighted that you were happy with the service and quick delivery times, we look forward to helping you again with future pickleball needs!
BOOM
Really quick delivery with loads of communication a long the way.
Brought a broomstick for my girlfriend who absolutely loves it. Went for the widebody for the extra control which seems to be working out well so far.
Thanks very much
March 20, 2026
Unprompted review
Reply from The Pickleball Store
Thanks so much for this great review, we really appreciate the support. We're thrilled you're loving the Boomstik so far! We wish you guys many great games ahead.
I highly recommend this company
I highly recommend this company. Great service. Very helpful. Delivery was quick . Definitely would recommend for all your pickleball needs .
March 10, 2026
Reply from The Pickleball Store
Reviews like this mean a lot to our team! Thank you for your kind words and support.
Great price
Great price, super easy to navigate the website and delivered in good time.
What’s not to like!
March 9, 2026
Reply from The Pickleball Store
Thanks so much for taking the time to share these comments! We're delighted to hear that you were happy with the price and delivery time, and that you found the website easy to use! Your support means a lot to our team.
Great service and selection of pickleball bats
I initially got my order wrong but a quick email and it was all sorted for me very quickly! Bat arrived quickly and well packaged. Will use again.
March 6, 2026
Reply from The Pickleball Store
Thank you for your review! We're really glad we could quickly sort the order issue and get your paddle to you quickly and well-packaged. It's also great to hear you were happy with the service and selection. We appreciate your support and look forward to helping you again with future pickleball needs!
Reply from The Pickleball Store
Thank you for this great review! We're so pleased your items arrived quickly. Enjoy!
Amazing service
Amazing service, value and delivery. Best Pickleball shop in the UK by miles
March 11, 2026
Reply from The Pickleball Store
Reviews like this mean a lot to us! Thank you so much, we really appreciate your support.
Reply from The Pickleball Store
Thanks for this great review, we really appreciate your support!
My pickleball paddle arrived promptly…
My pickleball paddle arrived promptly and in excellent condition.
March 9, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to leave these great comments! We're delighted that your paddle arrived quickly and in excellent condition, enjoy and we wish you many great games ahead!
Quick response to my order
Quick response to my order. Safe delivery and courteous message. Happy with the service.
March 9, 2026
Reply from The Pickleball Store
Thank you so much for your lovely review! We're thrilled to hear that you were happy with the service you received, your support means a lot to our team!
Great service
February 26, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review, your support means a lot to our team!
Great advice on the different types of pickleball balls
Great advice, Franklin balls arrived quickly
March 6, 2026
Reply from The Pickleball Store
Thank you so much for taking the time to leave this lovely review. We're delighted that you found our advice helpful and were happy with the delivery times. Enjoy!
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