Lovely quality tartan fit and flare dress. Customer service responded quickly when I got in touch to ask about the pre-order status. They were also helpful in advance of ordering when I was unsure of... See more
Company replied
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Review summary
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The dresses are beautiful, the quality is exzellent and the shipping is fast. I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and... See more
Company replied
I ordered the KENNEDY ROLL COLLAR PENCIL DRESS size 8 in Bordeaux for my big birthday to Florence . I was thrilled with the quality , fit and beautiful colour of the dress and felt a million dolla... See more
Company replied
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... See more
Company replied
Company details
Written by the company
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Contact info
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
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Reply from The Pretty Dress Company
Dear Debbie,
Thank you for your wonderful 5* review! We're so pleased to hear that you love the dress and appreciate the quality of the craftsmanship. It means a lot to us.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Exactly RightIt was exactly what I was looking for.
It was exactly what I was looking for.
June 23, 2025
Reply from The Pretty Dress Company
Dear Cherylle,
Thank you so much for your lovely 5* review! We're thrilled to hear the item was exactly what you were looking for – that's always our goal.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fab pretty dress!
Prompt delivery of a lovely, weighted fabric dress. Pretty shape and great fitting. My only issue and it is a personal one due to disability and not of any detriment to the dress, is might be a struggle getting zip over the quality waist area hence my suggestion that a zip pull with a small hole in it to put a ribbon or string through to help someone with a disability pull up the zip. I would be ordering more if we could get around this problem for me but I must reiterate no detriment to the company or quality of a great dress. I loved the packaging and prompt response with customer service.
June 23, 2025
Reply from The Pretty Dress Company
Dear Julie,
Thank you so much for your kind and thoughtful 5* review! We're absolutely delighted to hear that you loved the dress – from the fabric and fit to the packaging and delivery. It means a lot to know our customer service made a positive impression too.
We also really appreciate your feedback regarding the zip. That’s a very helpful suggestion, and we understand how important small design touches like that can be for accessibility. We'll certainly share this with our design team to explore options for future improvements.
Kindest Regards
The Pretty Dress Company
Bought the hour glass dress in baby…
Bought the hour glass dress in baby blue for a wedding.....loved so much bought it in lemon. Packaged lovely and prompt delivery 😍
May 20, 2025
Reply from The Pretty Dress Company
Dear Nicola,
Thank you for your lovely 5* review! We're so happy to hear you loved the Hourglass dress in baby blue—and even more thrilled you came back for it in lemon! It’s wonderful to know the packaging and delivery met your expectations too.
We hope you feel amazing wearing both!
Kindest Regards
The Pretty Dress Company
Being asked to provide feedback when I…
Being asked to provide feedback when I returned all items and still haven't had a refund. Not great really.
May 22, 2025
Reply from The Pretty Dress Company
Dear Kerry,
Thank you for your feedback.
I have been informed that your refund has been processed and we apologise in the delay.
Kindest Regards
The Pretty Dress Company
Great dress and colour Colbert blue
Great dress, sizing a little tight on waste, went up a size and still a little tight on waste, but then too big on bust.
Quick delivery and great quality and colour dress.
May 19, 2025
Reply from The Pretty Dress Company
Dear Ursula,
Thank you for your feedback in this 5* review! We're pleased to hear you love the dress and that the delivery was quick. We appreciate your comments about the sizing and will take this into account to improve our fit guidance.
We hope you enjoy wearing your dress
Kindest Regards
The Pretty Dress Company
Very helpful assistant.
May 21, 2025
Reply from The Pretty Dress Company
Dear Teresa,
Thank you for your kind 5* review! We're glad to hear that our assistant was helpful. If you ever need further assistance or have any questions, please don't hesitate to get in touch. We’re here to help!
Kindest Regards
The Pretty Dress Company
Outstanding company
Fell in love with Ava in cobolt blue. I emailed to ask if it was coming back into stock, unfortunately it had been discontinued. However I was told they could make this dress as a special order for me.
Thrilled to bits. Two weeks later I have my dress and it fits like a glove. Over the moon with the colour, style, cut & quality of the dress. Customer service was outstanding. I would highly recommend. Can’t wait to wear this to my daughter’s wedding in three weeks.
June 4, 2025
Unprompted review
Reply from The Pretty Dress Company
Dear Julie,
Thank you so much for your wonderful 5* review! We're delighted to hear that you love your dress and that our team could create a special order just for you. It’s always our goal to provide outstanding customer service and to help our customers find the perfect piece.
Wishing you a fantastic time at your daughter’s wedding — we’re sure you’ll look stunning!
Kindest Regards
The Pretty Dress Company
The dress is amazing
The dress is amazing, perfect fit.
Made few of my friends quite jealous.
I highly recommended The Pretty Dress Company.
Thank you very much
May 16, 2025
Reply from The Pretty Dress Company
Dear Natasha,
Thank you so much for your fantastic 5* review! We're delighted to hear the dress was a perfect fit—and even inspired a little friendly envy! We truly appreciate your recommendation and are so glad you chose us.
Thank you again!
Kindest Regards
The Pretty Dress Company
Fantastic service
Fantastic service!
They were very quick to respond to all my questions and also I asked to have the dresses expedited although one is on backorder. I totally understand, but they did expedite one of the two dresses and it was an absolute pleasure to deal with. The quality was Even better than what I expected. It’s a beautiful dress, for my wife, not for me!
And she looks great in it.
I do need the other dress shipped quickly as we are about to go on an adventure.
Regards,
John Kraft
May 21, 2025
Reply from The Pretty Dress Company
Dear John,
Thank you so much for your kind and thoughtful 5* review! We're thrilled to hear you had a great experience with our service and that the dress exceeded your expectations—especially knowing it looks wonderful on your wife!
We truly appreciate your understanding about the backordered item and are doing everything we can to get the second dress to you as quickly as possible.
Wishing you both an amazing adventure, and thank you again for choosing us!
Kindest Regards
The Pretty Dress Company
Absolutely beautiful dress
Absolutely beautiful dress fully lined which is so unusual now quality which is also hard to find
May 22, 2025
Reply from The Pretty Dress Company
Dear Kathleen,
Thank you for your lovely 5* review! We're so glad you appreciated the quality and attention to detail in the dress—especially the full lining. It's wonderful to hear it stood out to you, and we're proud to offer pieces that truly feel special.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
1940 polka dot dress.Exactly as described
Exactly as described, good quality, beautifully packaged, exceeded my expectations
May 20, 2025
Reply from The Pretty Dress Company
Dear Hilary,
Thank you so much for your wonderful 5* review! We’re thrilled the 1940 Polka Dot Wrap Dress lived up to the description—and even more delighted it exceeded your expectations.
Your kind words about the quality and packaging mean the world to us!
Kindest Regards
The Pretty Dress Company
Quality made in UK fully lined elegant…
Quality made in UK fully lined elegant dress Arrived promptly and was beautifully packaged.
May 13, 2025
Reply from The Pretty Dress Company
Dear Gail,
Thank you for your lovely 5* review! We're so pleased to hear you appreciated the quality, craftsmanship, and elegant design of the dress. It’s great to know it arrived promptly and that the packaging made a great impression too.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
The dresses are lovely and well made
The dresses are lovely and well made, the sleeves are a little tight and that makes the pink off the shoulders dress uncomfortable as I cant really raise my arms in it.
May 12, 2025
Reply from The Pretty Dress Company
Dear Laura,
Thank you so much for your kind words and honest feedback in this 5* review. We're so glad to hear you love the style and quality of the dresses.
We're sorry to hear about the fit of the sleeves on the pink off-the-shoulder dress—comfort is just as important as design, and we truly appreciate you bringing this to our attention.
Kindest Regards
The Pretty Dress Company
Love this dress
Love this dress. It’s a gorgeous length, lovely material and fabulous colour. You can’t go wrong with a PDC dress ❤️.
May 16, 2025
Reply from The Pretty Dress Company
Dear Della,
Thank you so much for your fantastic feedback in this 5* review! We’re delighted to hear you love the dress—its length, material, and colour really are something special.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Highly recommend, exceptional quality
The quality of the dress and the customer service is second to none. Louise was exceptionally helpful with my request prior to ordering and the 5* service continued. I am quite honestly blown away by the dress it is beautifully cut and is elegant and flattering. Highly recommend. Janine
May 16, 2025
Reply from The Pretty Dress Company
Dear Janine,
Thank you so much for your wonderful recommendation in this 5* review! We’re thrilled to hear our customer service team provided exceptional support and that you love the dress.
Your kind words about the quality and fit mean a lot to us!
Kindest Regards
The Pretty Dress Company
Although I had to sadly return the…
Although I had to sadly return the dress as too small on the bust ( I’ve ordered the larger size) your customer service team have been absolutely outstanding.
May 16, 2025
Reply from The Pretty Dress Company
Dear Gill,
Thank you so much for your lovely 5* review. We're sorry the first dress didn’t quite fit, but we’re so pleased to hear you’ve reordered in the larger size—and that our customer service team could support you along the way.
We can’t wait for you to receive the new one and hope it’s a perfect fit!
Kindest Regards
The Pretty Dress Company
Awesome ! Excellent in every way
Awesome! I just made my first purchase and I'm thrilled with the dresses. They're gorgeous, beautifully finished and made from high-quality fabrics. I ordered two dresses, but the sizes were too big, so I returned them. I received an instant email response, which proves the customer service is excellent.
May 15, 2025
Reply from The Pretty Dress Company
Dear Gaby,
Thank you so much for your amazing 5* review! We're thrilled to hear you're happy with your first purchase and that the dresses impressed you with their quality and craftsmanship.
We're also glad our customer service could assist you quickly with your return.
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Agnes,
Thank you for your lovely review! We're so pleased to hear the dress arrived on time, fits just right, and that you love the material.
We hope you love wearing the dress!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Cecile,
Thank you so much for your wonderful 5* review! We're thrilled to hear you think the dress is perfect and that the fabric and quality exceeded your expectations.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
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