Lovely quality tartan fit and flare dress. Customer service responded quickly when I got in touch to ask about the pre-order status. They were also helpful in advance of ordering when I was unsure of... See more
Company replied
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Review summary
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The dresses are beautiful, the quality is exzellent and the shipping is fast. I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and... See more
Company replied
I ordered the KENNEDY ROLL COLLAR PENCIL DRESS size 8 in Bordeaux for my big birthday to Florence . I was thrilled with the quality , fit and beautiful colour of the dress and felt a million dolla... See more
Company replied
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... See more
Company replied
Company details
Written by the company
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
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4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
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Dress was beautifully packed
Dress was beautifully packed, not scrunched up like some I have ordered.
May 14, 2025
Reply from The Pretty Dress Company
Dear Jean,
Thank you so much for your thoughtful 5* review! We’re delighted to hear you were pleased with the packaging—we believe presentation matters, and it’s great to know it made a difference.
We hope you love wearing the dress!
Kindest Regards
The Pretty Dress Company
Another classy pencil dress in the…
Another classy pencil dress in the length that I like, thank you! I hope some new pencil dress styles, appropriate also for the office, will come out.
May 2, 2025
Reply from The Pretty Dress Company
Dear Ilona,
Thank you for your lovely 5* review! We're so glad you’re happy with the pencil dress and the length you prefer.
We really appreciate your feedback and suggestion, we will be sure to pass this on to the design team.
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Veronika,
Thank you so much for this 5* review! We're delighted to hear you love it and that the fit was perfect.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Dawn,
Thank you so much for your lovely 5* review! We're thrilled to hear you love the dress and are happy with the quality.
Your kind words mean a lot to us, and we hope to see you again soon!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Liv-Marry,
Thank you for your lovely 5* review! We’re so pleased to hear you’re happy with the dress and its craftsmanship. It’s also wonderful to know our customer service team made a great impression.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Karen,
Thank you so much for your kind 5* review! We’re thrilled to hear the fit and craftsmanship were just right—and that you feel stunning in your dress.
Enjoy every moment wearing it
Kindest Regards
The Pretty Dress Company
Easy online ordering
Easy online ordering and fast delivery. Unfortunately I had to exchange my order for a different size, but this was a very easy process and the new size arrived within a few days.
Beautiful dress, lovely colour and material and fully lined.
Very pleased.
May 9, 2025
Reply from The Pretty Dress Company
Dear Denise,
Thank you for your lovely 5* review! We’re so glad to hear you found the ordering and exchange process easy and efficient. It’s wonderful that you’re pleased with your dress—the colour, fabric, and fit.
We truly appreciate your support and hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
I absolutely loved the “Josephine black…
I absolutely loved the “Josephine black midi dress” you sent me. The fabric, the style, the measurements—everything is perfect.
May 1, 2025
Reply from The Pretty Dress Company
Dear Elizabeth,
Thank you so much for your lovely 5* review! We're delighted to hear that you loved the Josephine black midi dress—from the fabric and style to the fit. It’s wonderful to know everything was just right.
We hope you enjoy wearing it and look forward to helping you find your next favourite piece!
Kindest Regards
The Pretty Dress Company
So happy!
Fantastic dress, fits perfectly, beautiful quality and very fast delivery! Love it! ❤️
May 7, 2025
Reply from The Pretty Dress Company
Dear Gudrun,
Thank you so much for your lovely 5* review! We're delighted to hear you love your dress and that it fits perfectly.
It’s wonderful to know the quality and fast delivery met your expectations—enjoy wearing it!
Kindest Regards
The Pretty Dress Company
Gorgeous dresses
Gorgeous dresses
Well made , great quality made in the uk
Exceptional service and customer service highly recommended
April 30, 2025
Reply from The Pretty Dress Company
Dear Kat,
Thank you for your lovely 5* review! We’re so happy to hear you’re pleased with the quality of our UK-made dresses and the service you received.
Your recommendation truly means a lot to us!
Kindest Regards
The Pretty Dress Company
Very pleasant experience
Very pleasant experience to buy a dress, with customer services replying quickly when I had a question.
I will be back.
May 6, 2025
Reply from The Pretty Dress Company
Dear Kirstie,
Thank you so much for your kind 5* review! We're glad to hear you had a pleasant shopping experience and that our customer service team was able to assist you promptly.
We hope you enjoy wearing your new dress.
Kindest Regards
The Pretty Dress Company
My new favorite spring and summer dress
The dress is so well constructed, comfortable to wear and looks amazing on! Shipping to the states was quick and the tracking was excellent.
May 6, 2025
Reply from The Pretty Dress Company
Dear Hilary,
Thank you so much for your wonderful 5* review! We're thrilled to hear that your new dress has become a spring and summer favourite. It’s great to know you found it well-made, comfortable, and flattering—and that shipping to the States was smooth and reliable.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Good quality
Good quality. Good material . Well made . True to size . Have tried the made to measure also and it was perfect
May 6, 2025
Reply from The Pretty Dress Company
Dear Karen,
Thank you so much for your kind 5* Review! We're thrilled to hear you’re happy with the quality, fit, and craftsmanship of your order. It’s especially great to know our Bespoke Service worked perfectly for you.
Enjoy wearing your new dress.
Kindest Regards
The Pretty Dress Company
I would 100% recommend this company to…
I would 100% recommend this company to family and friends.
Great communication from the company. Brilliant quality of goods. Great fit, great design. The dress made me feel good.
March 27, 2025
Reply from The Pretty Dress Company
Dear Linda,
Thank you so much for your wonderful 5* review! We're absolutely thrilled to hear that you loved the dress and felt great wearing it—that’s exactly what we aim for. It means a lot to know you'd recommend us to family and friends.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Such a beautiful fit!
You can really feel the quality in everything made by Pretty Dress Co. I feel so elegant and wonderful in everything I buy from you guys - I recommend to everyone I know who is struggling to find classic, timeless gowns at an affordable price.
December 16, 2024
Reply from The Pretty Dress Company
Dear Kathleen,
Thank you for such a beautiful 5* review! We're delighted to hear that our dresses make you feel elegant and wonderful—that’s the highest compliment we could hope for. Knowing that you recommend us to others means the world to our team.
We're so glad our designs resonate with your love for classic, timeless style, and we look forward to continuing to create pieces you feel amazing in!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Aragoneses,
Thank you for this lovely 5* review! We're so pleased to hear you were happy with both our customer service and the quality of your dress.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
I called customer service as my dress…
I called customer service as my dress had not arrived due to a Royal Issue and the lady could not have been more helpful, she chased it and called me back and most all reassured that one way or another I would have the dress on time. I was really impressed with the service. The dress arrived and I love it!
May 9, 2025
Reply from The Pretty Dress Company
Dear Julie,
Thank you so much for your kind 5* review! We're so pleased to hear that our customer service team was able to support you and provide reassurance during the delivery delay—we completely understand how important it is to feel confident everything will arrive on time, especially for a special occasion.
We’re thrilled the dress made it to you as promised—and even happier to hear that you love it!
Kindest Regards
The Pretty Dress Company
Gorgeous colour and dress!
I purchased the Heburn swing dress in the colour Berry to wear to His Majesty's Garden Party at Buckingham Palace. Firstly the colour is gorgeous! The perfect raspberry pink. Secondly the dress has pockets! Yes that's right pockets!!!
I felt amazing in it and recieved so many compliments including one from the Duchess of Edinburgh.
My only issue was it didn't quite sit right around my arms and shoulders, which meant I had to readjust my dress a few times as the fabric gathered around my waist. As the event was around the corner, I didn't have time to use the adjustment service provided by the company. Overall i felt incredible in the dress.
May 7, 2025
Reply from The Pretty Dress Company
Dear Jess,
Thank you so much for sharing your experience—it truly brought a smile to our faces! We’re absolutely delighted to hear that you chose the Hepburn dress in Berry for such a prestigious occasion, and how wonderful that you received a compliment from the Duchess of Edinburgh—what an honour!
We're so glad you loved the colour and the pockets (we agree, pockets are always worth celebrating!). While we’re sorry to hear the fit around the arms and shoulders wasn’t quite perfect, we appreciate your understanding and are grateful you mentioned our alteration service.
Thank you for choosing us for such a special occasion!
Kindest Regards
The Pretty Dress Company
So happy
The dress fit like a glove to me, so happy with my order. And it was mailed super fast
May 2, 2025
Reply from The Pretty Dress Company
Dear Taru,
Thank you so much for your lovely 5* review! We’re so happy to hear the dress fit you like a glove and that your order arrived quickly.
It’s always a joy to know our customers are this pleased and we hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fantastic dress with beautiful quality…
Fantastic dress with beautiful quality material. Customer service were also amazing and fast tracked my order for delivery before a wedding. I couldn't be happier. Consistently a great company to buy from.
April 29, 2025
Reply from The Pretty Dress Company
Dear Siobhan,
Thank you so much for your fantastic 5* review! We're thrilled to hear how happy you are with your dress and that the quality and service met your expectations.
It’s always our pleasure to go the extra mile—especially when there's a special occasion involved—so we're delighted we could fast-track your order in time for the wedding.
Kindest Regards
The Pretty Dress Company
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