Lovely quality tartan fit and flare dress. Customer service responded quickly when I got in touch to ask about the pre-order status. They were also helpful in advance of ordering when I was unsure of... See more
Company replied
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Review summary
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The dresses are beautiful, the quality is exzellent and the shipping is fast. I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and... See more
Company replied
I ordered the KENNEDY ROLL COLLAR PENCIL DRESS size 8 in Bordeaux for my big birthday to Florence . I was thrilled with the quality , fit and beautiful colour of the dress and felt a million dolla... See more
Company replied
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... See more
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Company details
Written by the company
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
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4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
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Alina was very helpful throughout
Alina was very helpful throughout, and was very understanding.
April 7, 2025
Reply from The Pretty Dress Company
Dear Elizabeth,
Thank you so much for your kind words in this 4* review! We're so pleased to hear that Alina was able to assist you and provide a helpful, understanding experience.
We'll be sure to pass on your lovely feedback to her—it will make her day!
Kindest Regards
The Pretty Dress Company
First time ordering from TPDC
First time ordering from TPDC! I got the Josephine midi dress in forest green. The material is nice and thick with a generous amount of stretch. I was in between sizes and customer service was helpful. I did order the matching bow as well in the same shade but it actually doesn’t match perfectly and is a different texture satin than the bows on the dress. It should be okay though since it’s not worn very close to the dress.
April 4, 2025
Reply from The Pretty Dress Company
Dear Emma,
Thank you for your kind words in this 4* review! We're so pleased to hear you love the Josephine midi dress and that our customer service team could assist you. We appreciate your feedback about the matching bow and will certainly pass this along to our design team for review.
We're glad to hear it will still work for your look, and we hope you feel fabulous wearing it!
Kindest Regards
The Pretty Dress Company
Beautifully made dress
Beautifully made dress. Fitted perfectly. Ideal for upcoming wedding; Very impressed with quality of item and value for money. Will definitely use again. Thank you.
March 31, 2025
Reply from The Pretty Dress Company
Dear Dione,
Thank you so much for your lovely 5* review! We're delighted to hear that your dress fits perfectly and that you're impressed with the quality and value.
We hope you have a wonderful time at the upcoming wedding!
Kindest Regards
The Pretty Dress Company
Beautiful dress that fits well
Beautiful dress that fits well. I bought a size 20 to accommodate my bust but the rest of me is more a 16 however the dress sits lovely. The colour is classic red and the material is soft with some stretch. You could wear this for work with a blazer or dress it up with jewellery and beautiful heels for a night out.
March 24, 2025
Reply from The Pretty Dress Company
Dear Keli.
Thank you so much for your kind and detailed 5* review! We're so pleased to hear the dress fits beautifully and you're happy with both the colour and the fabric. It's wonderful to know you're finding it versatile too — we love a dress that can go from day to night with ease!
We hope you feel confident and fabulous every time you wear it.
Kindest Regards
The Pretty Dress Company
Refund takes longer than Amazon...
March 28, 2025
Reply from The Pretty Dress Company
Dear Lorraine,
Thank you for your 4* review and for your honest feedback. We're so glad you were happy with your order overall.
We understand that our refund process can take a little longer than larger platforms like Amazon, but we’re always working to make things as efficient as possible.
We really appreciate your patience and support, and we hope to welcome you back again soon!
Kindest Regards
The Pretty Dress Company
A very pretty dress.dress as described…
Delivery on time dress as described beautiful perfect fit.
April 4, 2025
Reply from The Pretty Dress Company
Dear Marie,
Thank you so much for your 5* review! We're thrilled to hear the dress was just as described and a perfect fit.
So glad you’re happy with it, and we hope you feel amazing wearing it!
Kindest Regards
The Pretty Dress Company
Happy customer
I never shop online but was looking for a dress for my son’s wedding in Scotland in July, and being from Ireland 🇮🇪 I wanted to wear emerald green, I didn’t hold out much hope until the dress arrived and I saw the quality and colour, it fits perfectly and true to size can’t wait to wear it.👗
April 2, 2025
Reply from The Pretty Dress Company
Dear Breda,
Thank you so much for your wonderful 5* review! We're truly honoured you chose one of our dresses for such a special occasion. Emerald green is such a beautiful and meaningful choice, and we're delighted to hear it was everything you hoped for — from the fit to the quality.
Wishing you an unforgettable time at your son’s wedding in Scotland this July!
Kindest Regards
The Pretty Dress Company
Great service
Great service, beautiful dress. Had to return one size and swap for another, came very swiftly.
April 2, 2025
Reply from The Pretty Dress Company
Dear Donna,
Thank you for your lovely 5* review! We're so glad you were happy with the service and your beautiful dress. It’s great to hear the size exchange went smoothly – we always aim to make things as easy as possible.
We hope you absolutely love your new dress!
Kindest Regards
The Pretty Dress Company
Dress is well made.....fits well
April 3, 2025
Reply from The Pretty Dress Company
Dear Carmen,
Thank you so much for your 5* review! We're so pleased to hear the dress fits well and that you're happy with the quality.
We hope you feel amazing wearing it
Kindest Regards
The Pretty Dress Company
Ordered another 2 dresses from The Pretty Dress Company
Ordered another 2 dresses from The Pretty Dress company. The hourglass dress in roses and white looked wonderful. The other dress was spectacular but because it was an off shoulder style thus didn’t really suit me so sadly had to return this one.
March 27, 2025
Reply from The Pretty Dress Company
Dear Catherine,
Thank you so much for your lovely 5* review and continued support! We're thrilled to hear you loved the Hourglass Dress in Roses and White – it's such a stunning style. We're sorry to hear the off-shoulder dress wasn’t quite the right fit for you, but we really appreciate you giving it a try.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Excellent experience
Excellent customer service, thanks Louise! The dress arrived in time and is absolutely divine. High quality, vibrant colour, no messy hems. The dress is also true to size.
The only problem was the high import rate for Belgium, it adds €100 to the cost. But even with an extra €100, it really is the perfect dress.
March 26, 2025
Reply from The Pretty Dress Company
Dear Margot,
Thank you so much for your fantastic 5* review! We're thrilled to hear you had an excellent experience and that the dress arrived on time and lived up to expectations.
We’re sorry to hear about the high import costs for Belgium and completely understand how frustrating that can be. While those charges are unfortunately out of our hands, we're always looking for ways to make the shopping experience smoother for our international customers.
We’re so happy you love your dress, and we hope it makes you feel as amazing as you look in it!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Kim,
Thank you so much for your lovely 5* review We're thrilled to hear you found everything beautiful and amazing—it truly means a lot to us.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Everything about this company is…
Everything about this company is positive. The website size guide and description were accurate. The ordering process is good with excellent communications and Royal Mail tracking. From order to arrival was two working days. The dress is lovely quality fabric, lined and beautifully tailored, and made in England. The packaging was great. I will be buying from The Pretty Dress Company again.
April 10, 2025
Unprompted review
Reply from The Pretty Dress Company
Thank you for your wonderful 5* review. We’re so pleased to hear that everything from the website experience to the fit, quality, and delivery met your expectations. It’s great to know that the details we care so much about—like tailoring, fabric, and presentation—stood out to you.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Anne-Marie,
Thank you for your 5* review. We're so pleased to hear that you loved the dress and that your delivery arrived on time. It's great to know the returns process was easy for you as well.
Kindest Regards
The Pretty Dress Company
Simply amazing!
Beautiful dress, super fit and perfect quality! Can definitely recommend buying here, also the customer service replied immediately!
March 24, 2025
Reply from The Pretty Dress Company
Dear Evelyn,
Thank you so much for your lovely 5* review! We're thrilled to hear you loved the dress and that the fit and quality were just right. It means the world to us to know our customer service made a great impression too.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fantastic quality and service
I wanted a dress to wear for my wedding reception and ordered with not a lot of time to prepare. They made sure the dress arrived on time and it was more gorgeous than I imagined. It fit amazingly and felt lovely.
March 21, 2025
Reply from The Pretty Dress Company
Dear Ebony,
Thank you so much for your beautiful 5* review! We're absolutely delighted to hear the dress arrived in time and that it was everything you hoped for — and more! Knowing you wore it for such a special occasion truly means the world to us.
Wishing you so much love and happiness as you celebrate your wedding — and we’re honoured to have played a small part in your big day!
Kindest Regards
The Pretty Dress Company
Prompt delivery & refund
Prompt delivery & refund, beautiful dress fitted perfectly but sadly the shape did not suit me, I would recommend them
March 21, 2025
Reply from The Pretty Dress Company
Dear Sheila,
Thank you so much for your lovely review 5* and for giving our dress a try! We're really glad to hear the fit and quality met your expectations, even if the shape wasn’t quite right for you this time.
We truly appreciate your kind recommendation and hope you’ll find the perfect style with us in the future.
Kindest Regards
The Pretty Dress Company
Wonderful service and the dress fitted…
Wonderful service and the dress fitted perfectly ( got a size up) and the quality is superb!
March 28, 2025
Reply from The Pretty Dress Company
Dear Anna,
Thank you so much for your lovely 5* review! We’re so glad to hear the dress was a perfect fit and that you’re happy with the quality — that’s exactly what we love to hear.
We hope you enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Excellent Quality
Lovely quality of fabric and workmanship. I loved my new dress so much I've since ordered another in a different colour.
Be aware that you have to pay for your returns ... but it was worth it for me, as I ordered two sizes to get the correct fit. Although, the size chart was helpful and I found the dresses to be true to size and didn't have to size up, as others have suggested.
Great customer service. Thank you.
March 27, 2025
Reply from The Pretty Dress Company
Dear Jacqueline,
Thank you so much for your lovely and detailed 5* review! We're absolutely thrilled to hear how much you loved the quality and fit of your dress — and even more so that you ordered another in a different colour!
We really appreciate you pointing out the sizing experience and your comments on returns — it's great to hear the size chart was helpful and that everything fit true to size. Your feedback is so valuable for other customers too!
And thank you for the kind words about our customer service — it truly means a lot to the whole team.
Kindest Regards
The Pretty Dress Company
Love love love the dress
Love love love the dress! The material is very high quality and the fit is perfect
March 25, 2025
Reply from The Pretty Dress Company
Dear Ria,
Thank you for this amazing 5* review! We’re so happy to hear that you’re loving the dress, and that the fit and quality hit the mark. That’s exactly what we aim for!
Hope you enjoy wearing it and feel amazing every time you do!
Kindest Regards
The Pretty Dress Company
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