Lovely quality tartan fit and flare dress. Customer service responded quickly when I got in touch to ask about the pre-order status. They were also helpful in advance of ordering when I was unsure of... See more
Company replied
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Review summary
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The dresses are beautiful, the quality is exzellent and the shipping is fast. I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and... See more
Company replied
I ordered the KENNEDY ROLL COLLAR PENCIL DRESS size 8 in Bordeaux for my big birthday to Florence . I was thrilled with the quality , fit and beautiful colour of the dress and felt a million dolla... See more
Company replied
I cannot thank Jo enough for all the help and support I received to ensure I received the dress in time. The dress is beautifully cut, the material is great quality and feels fabulous to wear. I hig... See more
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Company details
Written by the company
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
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4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
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Top class customer service
Bought a dress recently and had a slight issue, Louise sorted it immediately and sent me a new dress and even posted me out a petticoat to try with it! The dress is beautiful and well made and I will be wearing with the petticoat for my wedding later in the year! Thank you x
March 24, 2025
Unprompted review
Reply from The Pretty Dress Company
Dear Sharon,
Thank you so much for your lovely 5* review! We're absolutely delighted to hear that Louise was able to help so quickly and we'll be sure to pass on your kind words to her.
It means the world to us that you’ll be wearing the dress (and petticoat!) for such a special occasion — what an honour! Wishing you all the love and joy in the lead-up to your wedding day, and we’d love to see a photo if you feel like sharing afterwards
Kindest Regards
The Pretty Dress Company
I purchased a purple and black dress
I purchased a purple and black dress. The silhouette is perfect for my figure, and the design is a classic.
March 26, 2025
Reply from The Pretty Dress Company
Dear Mary,
Thank you so much for your kind 5* review! We're so happy to hear that the purple and black dress is a perfect match for your figure — and even more thrilled that you love the timeless design. Classic styles with flattering silhouettes are exactly what we aim for!
We hope you feel amazing every time you wear it.
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Saumya,
Thank you so much for your lovely 5* review! We're so happy to hear you loved the dress — that absolutely makes our day!
We hope you feel amazing wearing it.
Kindest Regards
The Pretty Dress Company
From ordering to the dispatch…
From ordering to the dispatch everything was very efficient. The dress & fit is beautiful, but on the downside being a eu country & having to pay customs is a little off putting for further orders
March 27, 2025
Reply from The Pretty Dress Company
Dear Marie,
Thank you so much for your 5* review! We're thrilled to hear that you found the ordering and dispatch process efficient and that you love the fit and style of your dress — that truly means a lot to us.
We completely understand your concerns regarding customs fees and we hope to address this in the future.
Enjoy wearing your new dress.
Kindest Regards
The Pretty Dress Company
The dress I ordered came in and it is…
The dress I ordered came in and it is so well made! It's beautiful and I can't wait to wear it on Easter Sunday!
March 26, 2025
Reply from The Pretty Dress Company
Dear Sarah,
Thank you for your wonderful 5* review! We're so glad to hear that you're happy with the dress and its quality.
We’re sure it will be perfect for Easter Sunday, and we hope you have a fantastic time wearing it!
Kindest Regards
The Pretty Dress Company
Speedy delivery
Well packaged, quick delivery and beautiful dress. Got it for my son's wedding in August, looking forward to wearing it
March 24, 2025
Reply from The Pretty Dress Company
Dear Beverley,
Thank you so much for your lovely 5* review! We're so happy to hear that you're pleased with the dress and that the delivery and packaging were to your satisfaction. How exciting that you’ll be wearing it for your son’s wedding in August – we’re sure you'll look amazing!
We hope you have a wonderful time!
Kindest Regards
The Pretty Dress Company
Superb Quality Products
Superb Quality Products, as ever! Got a weekend discount. Lovely floral skirts. Quick delivery turnaround also.
March 18, 2025
Reply from The Pretty Dress Company
Dear Lynn,
Thank you so much for your kind 5* review! We're delighted to hear you're enjoying the quality of our floral skirts and that you were able to take advantage of the weekend discount. It's also great to know that the delivery was quick.
Enjoy wearing your new skirt!
Kindest Regards
The Pretty Dress Company
Happy with the classic dress which I felt very happy to wear.
Happy with the dress which I ordered.
Fits very well. The fabric is a good weight. If I'm truly honest, maybe the sleeves aren't set in quite as perfect as I would like although I am being hyper critical.
Good delivery time, well packaged.
March 18, 2025
Reply from The Pretty Dress Company
Dear Diane,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you’re happy with the dress and that it fits well. We truly appreciate your honest comments about the sleeves, and we'll keep that in mind for future designs.
It’s great to know the delivery was timely and the packaging met your expectations and we hope you continue to enjoy wearing your dress!
Kindest Regards
The Pretty Dress Company
My dress I ordered from pretty dress…
My dress I ordered from pretty dress company, is fantastic. It fits so well, & the fabric is lovely. I will definitely be buying from them again.
March 24, 2025
Reply from The Pretty Dress Company
Dear Jane,
Thank you so much for your kind 5* review! We're thrilled to hear that your dress fits perfectly and that you love the fabric.
We can’t wait to welcome you back for your next purchase!
Kindest Regards
The Pretty Dress Company
Reply from The Pretty Dress Company
Dear Elizabeth,
Thank you for your wonderful 5* review! We're so glad you love the quality and fit of the dress.
It’s great to hear it’s both stylish and flattering on you!
Kindest Regards
The Pretty Dress Company
The dresses I ordered are really…well made
The dresses I ordered are really gorgeous! Beautiful colours, lovely material and really well made. They arrived really well packaged. I ordered 3 different colours, the only issue is now to choose which one I like best!
March 24, 2025
Reply from The Pretty Dress Company
Dear Tracy,
Thank you so much for your lovely 5* review! We're so happy to hear that you’re pleased with the colours, material, and craftsmanship of your dresses. It sounds like you have a tough choice ahead picking your favourite!
We’re thrilled you had such a positive experience and hope you enjoy wearing them all!
Kindest Regards
The Pretty Dress Company
Quality of dress and ease of ordering…
Quality of dress and ease of ordering and speed of delivery. Thank you.
March 24, 2025
Reply from The Pretty Dress Company
Dear Deborah,
Thank you for your kind 5* review! We're thrilled to hear that you were happy with the quality of the dress, the ordering process, and our speedy delivery.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Fantastic company
Fantastic company! Would 100% use them again! I did return my dress, as the style didn’t suit my figure but it was beautifully made, gorgeous fabric, delivered in a box with tissue paper that felt like a special gift. They even offer a complementary alteration service, which is unheard of! The returns process was so easy too!
I’d 100% recommend and I’ll 100% use this company again!!
March 17, 2025
Reply from The Pretty Dress Company
Dear Martina,
Thank you so much for your amazing 5* review! We're so glad you loved the quality of the dress, the fabric, and the special attention to packaging. It's wonderful to hear that you had a positive experience with our return process and complementary alteration service too.
Kindest Regards
The Pretty Dress Company
Dress company that delivers the picture!
Cannot sing the praises enough I’ve been a returning customer for over ten years and the quality of the fabric and perfect design is just amazing everytime.
March 17, 2025
Reply from The Pretty Dress Company
Dear Emily,
Thank you so much for your lovely 5* review and continued support over the years! We're thrilled to hear that our fabric quality and designs continue to impress you. It's always a pleasure to have loyal customers like you, and we truly appreciate you taking the time to share your positive experience.
We look forward to continuing to exceed your expectations for many more years to come!
Kindest Regards
The Pretty Dress Company
Beautiful Swing Dress
I recently bought the Hepburn Swing Dress in green and red for a wedding. I chose the red and felt amazing, plus I recieved lot's of compliments. I returned the green one and experienced super efficient correspondence and communication in arranging a refund, for which I am grateful. Thank you, will definitely buy from you again.
March 23, 2025
Reply from The Pretty Dress Company
Dear Alison,
Thank you so much for your lovely 5* review! We're thrilled to hear that the Hepburn Swing Dress in red made you feel amazing and that you received so many compliments at the wedding.
We’re also glad that your return and refund process was smooth and efficient—customer service is so important to us, and it’s great to know you had a positive experience.
We can’t wait to welcome you back for your next purchase!
Kindest Regards
The Pretty Dress Company
Excellent service
Excellent service, Josephine dress in red I bought was not available on website til the 14th March, I emailed customer services and received the dress by the beginning of March which was great as the wedding was on the 14th March and I got so many lovely comments, I love it, so thank you so much 🙂
February 27, 2025
Reply from The Pretty Dress Company
Dear Dawn,
Thank you so much for your wonderful 5* review! We’re so happy to hear that we were able to get your Josephine dress to you before the wedding and that you received so many lovely comments. It’s always a pleasure to know that our customers feel confident and beautiful in our designs.
We truly appreciate you taking the time to share your experience and are so glad you loved the dress!
Kindest Regards
The Pretty Dress Company
The dress was not suitable
The dress wasn't suitable
I returned it over a week ago and still not heard regarding my refund
March 13, 2025
Reply from The Pretty Dress Company
Dear Betty,
Thank you for your review. I understand that you have spoken to a colleague via email and the refund has been procesed.
Kindest Regards
The Pretty Dress Company
Best made dress.
Beautifully made dress and fully lined.Best dress website I have seen .
March 20, 2025
Reply from The Pretty Dress Company
Dear Cathy,
Thank you so much for such a wonderful 5* review! We’re thrilled to hear that you’re impressed with the quality and craftsmanship of the dress. It means a lot to us to be considered the best dress website you’ve seen!
We’re committed to providing beautifully made pieces, and your feedback really motivates us to keep up the great work!
Kindest Regards
The Pretty Dress Company
Beautiful quality
Such a beautiful dress but sadly just not the right style for me. Super quality, beautifully packaged and efficient delivery.
March 12, 2025
Reply from The Pretty Dress Company
Dear Holly,
Thank you for your lovely 4* review! We’re so glad to hear that you were pleased with the quality of the dress, packaging, and delivery.
We totally understand that finding the perfect style is important, and we’re sorry this one wasn’t the right fit for you.
Kindest Regards
The Pretty Dress Company
Lovely company to deal with
Lovely company to deal with. I was going to change 1st dress for another colour, but decided when I received the second dress I liked them equally the same, so kept both ! Dresses are beautifully made in a variety of lovely colours. Here’s the best bit , made in the UK.
Aren’t we lucky to have this company in OUR country!
March 18, 2025
Reply from The Pretty Dress Company
Dear Dorothy,
Thank you so much for your 5* review! We’re thrilled to hear that you loved both dresses and decided to keep them. It means the world to us that you appreciate the quality and variety of our designs. We’re also incredibly proud to be a UK-based company, and it’s wonderful to know you feel the same!
We’re so grateful for your support and hope you enjoy wearing both dresses.
Kindest Regards
The Pretty Dress Company
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