I’ve purchased two pieces of furniture from The Primitive Home, and I absolutely love both. Very reasonably priced for such beautiful, vintage items. The communication from Lizzie was excellent and sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve purchased two pieces of furniture from The Primitive Home, and I absolutely love both. Very reasonably priced for such beautiful, vintage items. The communication from Lizzie was excellent and sh... See more
Company replied
I love working with Lizzie from Primitive Home. She has amazing taste and a knack for finding and restoring amazing antique items in great shape. I’ve purchased several items from her and am never... See more
Primitive Home has some absolutely beautiful pieces, her taste is impeccable and the quality of my purchases were excellent. The package and care was carefully considered. The website was easy to navi... See more
I purchased a beautiful large gingham bow at Christmas time. It’s exactly as pictured and made with such precision - I had so many compliments on it. It was also packaged and presented wonderfully,... See more
Online homeware store selling a mix of vintage and new pieces for the home.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a beautiful bow a little while ago - it really is gorgeous and found product and communication all first class.
Wonderful small business, with gorgeous products and excellent customer service!
Very speedy delivery, items as described and the packaging was excellent.
Absolutely over the moon with my purchase from Lizzie at the Primitive Home.
It came beautifully wrapped with a lovely little thank you card, I will definitely be ordering again.
Thank you 🙂
I am so delighted with the preserved beech, it’s stunning. Beautifully packaged and delivered promptly. Many other beautiful products to choose from too! Highly recommend.
A lovely vintage painting of roses that arrived beautiful packed with a sweet note very quickly. Thank you so much!
Ordered some of the preserved beech foliage...it arrived very promptly and was extremely well packaged. It is a large bunch, making it good value, and looks great. Very pleased with my purchase. Will definitely order again .
The prettiest little watercolour is absolutely perfect and beautiful stems of ochre preserved beech are a good size and make an impressive display with just one bunch. Prompt delivery and very well packed too.
Absolutely beautiful oil painting! Thank you for amazing customer service and for posting in time for Father’s time. Will be keeping my eye out for more lovely things!
I have ordered several pieces from this shop and every single one is always so special and unique. These are pieces I will have in my home forever. Wonderful shop!
Absolutely fantastic service from start to finish. Ordered a “paddle” chopping board for a birthday present and messaged on Instagram to ask if likely to arrive on time (was last minute) and responded quickly and even upgraded the postage free. Arrived on time and saved my bacon. Lovely piece too! Packaging is lovely. Thank you. Ben
Beautiful products! I ordered a couple of last minute Christmas decorations and candles for presents. Thanks :)
Beautiful item from a really lovely shop. The seller was so helpful replying immediately to a query I had. I will definitely buy from them again and would highly recommend. Package was well wrapped, in recyclable materials with a thoughtful, personal note.
Hello,
I have not yet received my order for the Christmas tree garland. I’m hoping it is just the postal strikes that have delayed it but you emailed to say it was in its way over a week ago? Help!! 🫤

Reply from The Primitive Home Ltd
Fantastic website, great delivery - and always beautifully wrapped. The product range is exceptionally good quality.
I recently bought a vintage jug and a door wreath from The Primitive Home. I'm very happy with both purchases - they look great. The transaction was easy and I received my order just a few days later. It was well packed in recyclable and biodegradable packaging and included a lovely personal note. I would happily buy from this company again.
I purchased a small rustic wooden stool and it’s just beautiful. It arrived faster then I expected, and was wrapped beautifully. The hand written not was such a lovely touch. Great service and great products, I would definitely purchase more items and I definitely recommend. Thank you :)

Reply from The Primitive Home Ltd
Beautiful jug, much bigger that I expected. Arrived very well packaged.

Reply from The Primitive Home Ltd
Gorgeous product, delivered quickly. Packaging beautiful - it felt like getting a present - and all recyclable. The primitive home is a new find for me, I’ll definitely be back for more! Thanks Lizzie!

Reply from The Primitive Home Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.