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The Proper Marmalade Company Ltd Reviews 

295
•
TrustScore 5 out of 5

4.9

Food Producer
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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste and exceptional quality of the marmalades, often highlighting the wide variety of unique and delightful flavors available, which many consider the best they've ever tried. Many people also commend the efficient and easy ordering process, supported by responsive customer service that contributes to a smooth overall experience. Furthermore, consumers frequently highlight the prompt delivery and secure packaging, ensuring products arrive intact and on time, making the entire purchasing journey highly satisfactory.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the delicious taste and wide range of... See more

Quality

People report positive experiences with quality, consistently describing the marmalade as delicious and the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the clear website... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and superb service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this company - their marmalades are delish! My first time ordering for delivery as usually I’ll stock up whilst down in Ilfracombe for my summer holidays - however, having tasted their... See more

Company replied

Rated 5 out of 5 stars

Great selection of marmalade easy ordering and after despatch quick delivery. Jars are well packed to avoid any breakages. It might be more expensive than shop bought but in my opinion it's worth savi... See more

Company replied

Rated 5 out of 5 stars

I ordered four different marmalades for a Christmas present for my husband. Ordering was easy and the site was very clear about delivery times. Delivery time was as expected and the marmalades came b... See more

Rated 5 out of 5 stars

This is the BEST marmalade in the world! Wonderful company and fantastic customer service. The products are exceptional and great value. The shop in Ilfracombe is awesome too. Pop in if you get the ch... See more

Company replied

Company details

  1. Food Producer

Written by the company

All our marmalades are 100% handmade from fresh fruit, simmered until the peel is soft before boiling to a set with sugar. In our opinion, this is the only way to make a good marmalade. The sharpness and clarity of the fruit shines through. Our Award winning marmalades are made in North Devon in batches of 22 jars, and have the kick to wake you up in the morning. Why make it yourself?

Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(295)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best marmalade I have ever tried!

Really delicious marmalade. I bought a couple of flavours for me - Seville and also Cardammon and they are so tasty on toast! I have bought some of the alcohol flavoured ones to give as lovely Xmas presents, reasonably priced, look great and taste good too - and very quick delivery - thank you!

November 19, 2024
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Reply from The Proper Marmalade Company Ltd

Thanks

Rated 5 out of 5 stars

Ordered as presents for Christmas

Ordered as presents for Christmas as I know The Proper Marmalade Company make brilliant products!
They were delivered promptly, very well packaged and arrived safely.

November 7, 2024
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Reply from The Proper Marmalade Company Ltd

Thanks Jane

Rated 5 out of 5 stars

Great tastes and great products

We love the choice and the flavours of these marmalades.
Ordering was simple and straightforward. Delivery excellent- kept fully informed and updated.
Will be back for more!

October 24, 2024
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Reply from The Proper Marmalade Company Ltd

Thank you.

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