The Quilted Boutique  Reviews 

139
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding service, noting the helpfulness and kindness of the staff in addressing concerns and ensuring satisfaction. Many people appreciate the quick and well-packed delivery of their orders, often receiving beautiful, high-quality fabrics and kits. The selection of products, including unique fabrics and pre-cut kits, is frequently highlighted as excellent and easy to browse and order online. However, some customers experienced issues with order fulfillment and communication, with parcels not being received and difficulties in tracking their shipments. A few people also mentioned dissatisfaction when trying to cancel unfulfilled orders, leading to a negative first-time ordering experience.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the wide... See more

Order

Consumers find the ordering process to be a positive experience, often highlighting the ease of placing... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the wonderful and fabulous fabrics,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and timely shipping.... See more

Service

Customers had positive experiences with service, often highlighting the quick response times and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I admit I do a fair bit of on-line shopping for fabric. Quilted Boutique offers great selection and quality fabric but what makes this shop the best is their outstanding service. My orders have always... See more

Company replied

Rated 5 out of 5 stars

I was very excited to find your site and see the fabrics and other sewing related items you have. It was easy to order and the staff was very helpful when there was an address problem. I have enjo... See more

Company replied

Rated 5 out of 5 stars

I made a pre-order purchase plus a few other items. The response was quick. As I don’t need my other items right away, I emailed and asked if they could just send the whole purchase together when the... See more

Rated 5 out of 5 stars

I would really like to thank Tracy for her amazing customer service!! I had ordered a mini iron as a Christmas present, I was a bit worried so I contacted the email when I didn’t receive any tracking... See more


Company details

  1. #1 of 1 best companies in Quilt Shop
  2. #1 of 1 best companies in Clothing Alteration Service
  3. #1 of 1 best companies in Fabric Store
  4. #4 of 11 best companies in Gift Shop
  5. #1 of 1 best companies in Linens Store

Written by the company

An Organic Cottons Quilt Shop In Paris Ontario Canada. We strive to provide healthy chemical free cotton and linen for your family and home. The Quilted Boutique is located in Paris Ontario Canada, we ship ALL USA and Canada Organic Cotton OEKOTEX CERTIFIED Fabric, Quilts, Quilting Services, Sewing, Custom Cutting, Custom Sewing And Quilts Offered. Visit Our Website for more information. www.thequiltedboutique.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(139)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Accommodation on my short notice, friendly,

August 17, 2024
The Quilted Boutique  logo

Reply from The Quilted Boutique

Thank you Lori it was very nice meeting you

The Quilted Boutique www.thequiltedboutique.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look