Very good service my order was not in stock had a call from the store to say this and as soon in stock I received my product on time when they said it will be
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After I placed my order I was emailed & received a phone call to make sure the earpiece I ordered was correct & compatible with my works radio before being dispatched. Anne couldn’t have been anymore... See more
Excellent service from TheradioShop, ordered a radio earpeice at about 2pm on a Thursday. I received a phone call shortly afterwards to confirm the radio model to ensure I had ordered the right bit. I... See more
Purchased from this store as item and delivery was reasonably priced. Item arrived promptly and was well packaged. I would like to add that speaking with staff members regarding a query was pleasant a... See more
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Company details
Written by the company
The online destination for two-way radios, walkie-talkies, earpieces, accessories and communications equipment!
Contact info
Pinfold Road, PE10 9HT, Bourne, United Kingdom
- 01778 426777
- info@theradioshop.co.uk
- theradioshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and rang me to ask what…
Great service and rang me to ask what radio system I was using so they could best find one that works with it
Amazing service Genuine parts / accessories
Absolutely amazing service emailed me early the morning after to confirm compatability of item, received next day by courier.
Genuine accessories item i got was for communications radio at work and earpiece for it after looking on amazon which was poor quality found theradioshop for the genuine accessorie for the radio model I was using used at work very good quality bit of kit really happy
Fantastic quality
I ordered a replacement earpiece as my employer didn't have any to provide me. I got a cheap one off eBay first which would have made you deaf if you used it all day. I went to the radio shop and got a genuine Motorola earpiece which wasn't badly priced. Top quality and works perfect. I live in Northern Ireland and it was delivered the day after ordering.
Very quick delivery!
Checked the accessories were compatible with the radio I had. Quick delivery and gave tracking information.
Was emailed by the vendor to make sure…
Was emailed by the vendor to make sure that the product would work with my radio, as it was not stated that it could in the product description.
Nice and simple website to use
Nice and simple website to use, no fuss with a great service
no confirmation of order or delivery…
no confirmation of order or delivery expectation.. terrible communication
Great service
Very good product !!!!
My licence was provided quickly and…
My licence was provided quickly and without any problems I received it almost immediately and it was great service thank you radio shop
Did what was asked and we had good…
Did what was asked and we had good helpful advice.
Good company good communication
Good company good communication, will be using them early next year
Great Customer Service
Really helpful, answered my many questions promptly and we are happy we have the right radios for us.
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