While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good service my order was not in stock had a call from the store to say this and as soon in stock I received my product on time when they said it will be

Rated 5 out of 5 stars

After I placed my order I was emailed & received a phone call to make sure the earpiece I ordered was correct & compatible with my works radio before being dispatched. Anne couldn’t have been anymore... See more

Rated 5 out of 5 stars

Excellent service from TheradioShop, ordered a radio earpeice at about 2pm on a Thursday. I received a phone call shortly afterwards to confirm the radio model to ensure I had ordered the right bit. I... See more

Rated 5 out of 5 stars

Purchased from this store as item and delivery was reasonably priced. Item arrived promptly and was well packaged. I would like to add that speaking with staff members regarding a query was pleasant a... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. e-Commerce Service
  3. Electronics Company
  4. Electronics Store

Written by the company

The online destination for two-way radios, walkie-talkies, earpieces, accessories and communications equipment!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service Genuine parts / accessories

Absolutely amazing service emailed me early the morning after to confirm compatability of item, received next day by courier.

Genuine accessories item i got was for communications radio at work and earpiece for it after looking on amazon which was poor quality found theradioshop for the genuine accessorie for the radio model I was using used at work very good quality bit of kit really happy

June 17, 2025
Rated 5 out of 5 stars

Fantastic quality

I ordered a replacement earpiece as my employer didn't have any to provide me. I got a cheap one off eBay first which would have made you deaf if you used it all day. I went to the radio shop and got a genuine Motorola earpiece which wasn't badly priced. Top quality and works perfect. I live in Northern Ireland and it was delivered the day after ordering.

April 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look