TheRadioShop.co.uk Reviews 

118
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

After I placed my order I was emailed & received a phone call to make sure the earpiece I ordered was correct & compatible with my works radio before being dispatched. Anne couldn’t have been anymore... See more

Rated 5 out of 5 stars

Great bit of kit, comfortable to wear for long shift, clear mic and earpiece in loud venue

Rated 5 out of 5 stars

Excellent service from TheradioShop, ordered a radio earpeice at about 2pm on a Thursday. I received a phone call shortly afterwards to confirm the radio model to ensure I had ordered the right bit. I... See more

Rated 5 out of 5 stars

Purchased from this store as item and delivery was reasonably priced. Item arrived promptly and was well packaged. I would like to add that speaking with staff members regarding a query was pleasant a... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier
  2. e-Commerce Service
  3. Electronics Company
  4. Electronics Store

Written by the company

The online destination for two-way radios, walkie-talkies, earpieces, accessories and communications equipment!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(118)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and efficient

Ordered items via internet and they were delivered promptly. I had ordered incorrect items for the use i wanted and they were very receptive. Because I had not used the items they did refund once I had posted the back. This was not necessarily their usual policy so very good of them

January 23, 2023
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hello, thank you for leaving a five star review! We are glad we could assist you with the return & refund this time. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Great quality product and reasonably priced.

January 18, 2023
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hello Esther, thank you for leaving a five star review. We are very pleased to hear that your purchase with us was enjoyable. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Excellent service

A quality product at a very reasonable price, and excellent communication about my order and delivery.

December 12, 2022
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hello Bruce, thank you for leaving a five star review. We are very pleased to hear that your purchase with us was enjoyable. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Very Helpful Company

Very Helpful Company. Very efficient when I found the radios were not compatible with my Group the returns and refund process was very good. I will use them again.

December 7, 2022
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Reply from TheRadioShop.co.uk

Hi Terry, thank you for leaving a five star review! We are glad we could assist you with the return & refund. Please do get in touch if you decide to purchase a different model radio in the future so we can confirm they will be compatible this time. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

R7 earpiece purchased…

Ordered an earpiece for the new Motorola R7 radio. Purchase was easy and secure online.
Confirmation email with order details and a second email to notify me the goods were en-route.
My earpiece arrived today and on top condition. As described and works perfectly
Thank you all
Regards
Scott woolls

December 8, 2022
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Reply from TheRadioShop.co.uk

Hi Scott, thank you for leaving a five star review. We are very pleased to hear that your purchase with us was enjoyable, and that the earpiece is working perfectly! Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Good experience

Good experience. Fast delivery.

September 17, 2022
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Monika, thank you for leaving a five star review. We are pleased to hear that your purchase with us was enjoyable! Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Product as described

Product as described, arrived on time.
Excellent service

August 17, 2022
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Roger, thank you for leaving a five star review! We are very pleased to hear that our service was excellently delivered. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

The delivery was very prompt

The delivery was very prompt. The walkie talkies are brilliant, uncomplicated and work really well. I'm a very happy customer.

April 23, 2022
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Reply from TheRadioShop.co.uk

Hi Ali. Thank you for your purchase, pleased to hear that your purchase with us was a success. Enjoy the walkie-talkies! Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Just as described

Just as described, well packed & promptly dispatched. Can't ask for more-Thanks

April 13, 2022
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Geoffrey. Thank you for your purchase, we hope to continue this level of service for all our customers! Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Very helpful

March 2, 2022
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Trevor. Thank you for your purchase, we are pleased that we could assist you. Best wishes, TheRadioShop.

Rated 5 out of 5 stars

very helpful service

Very helpful service. I ordered some walkie talkies in blue but as they weren't in stock, the company immediately contacted me to offer me an alternative colour or a refund. As I was happy with another colour, the new products came straight away and it was all very efficient and helpful. I appreciated the thought to offer me an alternative so promptly.

December 12, 2021
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Reply from TheRadioShop.co.uk

Hi Danielle, thank you for leaving a five star review. We are pleased to hear that your purchase with us was enjoyable! Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Excellent service and after market…

Excellent service and after market sales I would highly recommend these guys

August 20, 2021
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi John, thanks again for leaving us with a five star review!

Best wishes, TheRadioShop.

Rated 5 out of 5 stars
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Kevin, thank you for leaving us with a five star review.

We are really pleased to hear that we were able to assist you with your purchase, if you need anything else please do not hesitate to get into contact with us.

Best wishes, TheRadioShop.

Rated 5 out of 5 stars

Fantastic Help.

Yes Yes. The Radio Shop were very helpful and I would recommend them to my friends Thank you Radio shop.

July 31, 2021
TheRadioShop.co.uk logo

Reply from TheRadioShop.co.uk

Hi Bobus. Thank you for leaving us with a five star review!

We are pleased to hear that we were able to assist you with your purchase, if you or your friends need anything else please do not hesitate to get into contact with us.

Best wishes, TheRadioShop.

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