Thérapie Clinic Reviews 18,269

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,859 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and comfortable. The service provided is frequently described as excellent, with many appreciating the detailed explanations, personalized care, and effective treatments that yield great results. Reviewers also highlight the smooth user experience, noting the welcoming environment, efficient check-ins, and timely appointments. However, some people were dissatisfied with customer service, mentioning issues like unhelpful staff, dismissive management, and difficulties in rebooking or getting clear answers. A few other people also felt that the service had become rushed and lacked the personal touch experienced in earlier visits, leading to disappointment.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, fantastic, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Quality

People report positive experiences with quality, with many reviewers delighted by the results of treatments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The waiting room was quiet and tidy which made the very short wait time feel even quicker. The staff were lovely. I normally feel embarrassed talking about the issue that led me to need treatment, but... See more

Company replied

Rated 5 out of 5 stars

I had some treatments done recently in the Therapie Clinic in Navan, and it was a very pleasant experience. It started off with the friendly receptionist who was full of smiles and dealt with me prom... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning gorgeous clever professionals. I was grateful for a clear path to achieve my goals. The nurses/staff were creative and gave me a 3 step plan. It made me feel reassured my goals are... See more

Company replied

Rated 5 out of 5 stars

I am going on my treatment for a while now, and I can say that from day one I started all the stuff is amazing and very friendly and helpful. Specially Melanie is so kind and very understanding f... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 75 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Had my first laser hair removal session…

Had my first laser hair removal session at Therapie Clinic, Meadowhall and honestly such a positive experience from start to finish. I was ever so nervous as I did not know what to expect.

The whole process was explained really thoroughly, including aftercare and what to expect afterwards, which made me feel really comfortable and reassured as a first timer.

Salha was very professional, friendly and knowledgeable throughout the appointment. She took the time to answer my questions, made sure I was comfortable the entire time, and never made me feel rushed. The clinic itself was clean, welcoming and had such a calm atmosphere.

Really happy with my experience so far and excited to continue my sessions. Would definitely recommend Therapie Clinic Meadowhall to anyone considering laser hair removal, especially if you’re nervous about your first appointment!

May 18, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Rubina,

Thank you so much for your wonderful review! We’re delighted to hear that your first laser hair removal session at our Meadowhall clinic was such a positive experience.

It’s completely understandable to feel nervous for your first appointment, so we’re really pleased that the team were able to make you feel comfortable and well-informed throughout the process. We’re especially glad to hear that Salha took such great care of you — we’ll be sure to share your kind words with her.

Thank you again for your recommendation and for taking the time to share your experience. We look forward to supporting you through your continued sessions!


Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Excellent

I had a wonderful experience with therapie clinic newbridge. Laura was amazing and made me feel very comfortable throughout my consultation and treatment. Would highly recommend

May 16, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Sarah,

Thank you so much for your kind review! We’re delighted to hear that you had a wonderful experience at our Newbridge clinic.

It’s lovely to know that Laura made you feel comfortable throughout your consultation and treatment — we’ll be sure to pass your kind words on to her.

We really appreciate your recommendation and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Friendly front desk and efficient and…

Friendly front desk and efficient and professional clinicians..

May 17, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Joanna,

Thank you for your kind feedback! We’re delighted to hear you found our front desk team friendly and our clinicians efficient and professional.

We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Limerick Clinic (Crescent) review

I attended the Limerick clinic with Dr Rohma I. who I cannot recommend highly enough. She really listened to me and my concerns and I was really pleased with the results.

April 30, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ilona,

Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience at our Limerick clinic.

It’s wonderful to know that Dr Rohma I. took the time to listen to your concerns and that you’re so pleased with your results — we’ll be sure to share your kind feedback with her.

Thank you again for your recommendation, and we look forward to welcoming you back in the future!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Honesty is the best policy

When I arrived at the time for the consultation I was greeted by a very pleasant young lady. She gave me a form to fill out, and came back twice more to look at the colour of my facial hair. Then she said that she had to be honest with me (which I appreciated so much that the colour of my facial hair was blonde and they could not go ahead with the laser treatment, I really appreciated their honesty and I thanked her and was very grateful.

May 13, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ellen,

Thank you so much for taking the time to share your experience with us.

We’re really pleased to hear that you felt well looked after during your consultation and that our team member took the time to assess your suitability carefully and explain everything clearly. Honesty and thorough clinical assessment are very important to us, so it’s lovely to know this was appreciated.

We’re glad you felt supported throughout the process, and we truly appreciate your understanding. If you have any further questions or would like advice on alternative treatment options, we’d be happy to help.


Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Really happy with the results and really good service.

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Zara,

Thank you so much for your kind review! We’re delighted to hear that you’re happy with your results and the service you received.

We really appreciate your recommendation and look forward to seeing you again in the future!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Upon arrival I was instantly checked in…

Upon arrival I was instantly checked in by the team. My practitioner was lovely and she made any nerves I had evaporate as soon as I sat down. After my procedure she spoke about aftercare and offered me to sit for a while until I was ready to leave. This is my third time back and I will definitely be returning. Highly recommended! Such a wonderful team :)

May 16, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Helena,

Thank you so much for your lovely review! We’re delighted to hear that you felt well looked after from the moment you arrived and that your practitioner helped put you at ease during your appointment.

It’s wonderful to know you felt supported throughout your visit, including your aftercare, and that you felt comfortable taking your time before leaving. We truly appreciate your continued trust in us as a returning client.

Thank you again for your recommendation — we look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Great

Efficient, well priced and treated by a clinician who was lovely, what else can you ask for!

May 17, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi there,

Thank you so much for your kind review! We’re delighted to hear that you found your experience efficient, good value, and that you felt well cared for by your clinician.

We really appreciate you taking the time to share your feedback and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

I'm hooked!

First I booked in for a free skin consultation and met one of the nurses Kyra. She was excellent, listened carefully to my skin concerns and gave such amazing advice. Today I went back for my first Hydra facial and I can easily say that my skin has never ever been so clear as well as soft and hydrated. I am hooked!! I'll be recommending this clinic to all my friends!

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ailish,

Thank you so much for your wonderful review! We’re delighted to hear about your positive experience from your initial skin consultation through to your Hydrafacial.

It’s lovely to know that Kyra took the time to listen to your concerns and provide helpful advice, and we’ll be sure to pass on your kind words to her. We’re also thrilled that you’re so happy with your Hydrafacial results — it’s great to hear your skin is feeling clearer, softer, and more hydrated.

Thank you for your recommendation and for sharing your experience. We look forward to seeing you again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

The staff are amazing!

The staff are amazing! Always take the time to talk you through procedures and will never rush your appointment.
Dearbhail is just an absolute joy and one of the nicest people I’ve ever met.

May 14, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Mandy,

Thank you so much for your lovely review! We’re delighted to hear that you consistently feel well cared for and never rushed during your appointments.

It’s wonderful to know the team takes the time to explain procedures thoroughly and make you feel comfortable. We’re especially pleased to hear your kind words about Dearbhail — we’ll be sure to pass on your feedback to her.

We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

From start to finish the staff are all…

From start to finish the staff are all very knowledgeable and friendly and helpful, made me feel welcome and answer any questions I didn't understand
Treatments are all really great and Customer service is excellent I've already recommended to my friends and family

May 14, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Carol,

Thank you so much for your wonderful review! We’re delighted to hear that you felt welcomed and well supported from start to finish.

It’s great to know our team were able to answer your questions clearly and make you feel comfortable throughout your experience. We’re also pleased you’ve been happy with your treatments and customer service — that means a lot to us.

Thank you for your recommendation to friends and family, we truly appreciate it and look forward to seeing you again soon!


Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Very experienced, knowledgeable staff.
Reception team always have a huge smile and nothing is ever too much for them ❤️

May 22, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Susan,

Thank you so much for your lovely review! We’re delighted to hear that you consistently enjoy your visits and feel well looked after by both our clinical and reception teams.

It’s wonderful to know our staff’s experience, knowledge, and friendliness make such a positive difference to your experience — we’ll be sure to share your kind words with the team.

We really appreciate your continued support and look forward to seeing you again soon

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

From the start the care was excellent

From the start the care was excellent, the procedure was explained throughly.
My clinician introduced herself and was friendly, honest and able to answer all my questions. Would highly recommend.

May 16, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Victoria,

Thank you so much for your kind review! We’re delighted to hear that you received excellent care from the very beginning and that everything was clearly explained throughout your visit.

It’s wonderful to know your clinician made you feel comfortable, took the time to introduce herself, and answered all your questions with honesty and care. We’ll be sure to share your lovely feedback with the team.

Thank you again for your recommendation — we really appreciate it and look forward to welcoming you back in the future!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Excellent

Excellent, lovely staff. Very happy
Recommend highly.

May 18, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Maria,

Thank you so much for your kind review! We’re delighted to hear that you’re very happy with your experience and found our staff lovely.

We really appreciate your recommendation and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

The staff were very professional

The staff were very professional, they made me feel very comfortable and kept me informed about the whole process throughout

May 19, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Aoife,

Thank you so much for your kind review! We’re delighted to hear that our team made you feel comfortable and kept you well informed throughout your visit.

Providing a professional and reassuring experience is very important to us, so it’s wonderful to know this was reflected in your care.

We really appreciate you taking the time to share your feedback and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Consultation and procedure provided was…

Consultation and procedure provided was informative and smooth, great advice from doctor , very happy with my results and appointment.

May 15, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Gertrude,

Thank you so much for your lovely review! We’re delighted to hear that you found your consultation and procedure informative and smooth, and that you received great advice from your doctor.

It’s wonderful to know you’re very happy with your results and overall experience. We really appreciate you taking the time to share your feedback and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Thérapie has proved to be so efficient…

Thérapie has proved to be so efficient and professional.
The staff are so knowledgeable and helpful, highly recommend the clinic

May 14, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Rita,

Thank you so much for your kind review! We’re delighted to hear that you’ve found Thérapie Clinic to be efficient and professional.

It’s wonderful to know our team’s knowledge and helpfulness made such a positive impression. We really appreciate your recommendation and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

I visited the clinic in Lakeside for laser treatment

I visited the clinic in Lakeside. I was anxious as some treatments are awkward even feelings of embarrassment for laser treatments bur from the beginning the girls were welcoming, every technician put me at ease and in fact were totally professional. I am particularly anxious but every time was made to feel at ease. The girls there really are superstars. I always leave smiling.

May 15, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Susan,

Thank you so much for your wonderful review! We’re delighted to hear that your visits to our Lakeside clinic have been such a positive experience.

It’s completely understandable to feel anxious about certain treatments, so we’re especially pleased that our team were able to put you at ease and make you feel comfortable throughout. Providing a professional, respectful, and reassuring environment is very important to us, and it’s lovely to know this has come through in your experience.

We’ll be sure to share your kind words with the team — they’ll be thrilled to hear your feedback. Thank you again, and we look forward to seeing you next time!


Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Very professional

Very professional

May 19, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Viola,

Thank you for your kind feedback! We’re delighted to hear you found our service very professional.

We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Polynudeatides/botox treatment

Dr Rose is excellent she advised me to the best treatment for my requirements. She numbed me up well and and said I could take a break at any stage if I needed to. The results are really good I'm very pleased one week on from treatment would really recommend Therapie clinic Athlone. I am attending for a few years and am really happy with the lovely staff and the results

May 15, 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Imelda,

Thank you so much for your lovely and detailed review! We’re delighted to hear about your positive experience with Dr Rose at our Athlone clinic.

It’s wonderful to know she took the time to recommend the most suitable treatment for your needs and ensured you felt comfortable and supported throughout your appointment. We’re especially pleased to hear that you’re so happy with your results one week on.

We truly appreciate your continued trust in Thérapie Clinic over the years, as well as your kind words about our team and service. Thank you for your recommendation, and we look forward to welcoming you back again soon!


Kind regards,
Henseley
Thérapie Clinic

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