The Real Estate Group Reviews 

247
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company, noting wonderful professionalism and excellent support from the team. Customers frequently praise the surveyor for being extremely thorough, friendly, and knowledgeable during property inspections, ensuring all questions are fully answered. Consumers also highlight prompt communication and very clear explanations provided throughout the entire client journey from start to finish. Reviewers are especially impressed by the swift delivery of detailed written reports, often received on the very same day the inspection takes place. Many people state they would never hesitate to recommend these reliable property survey services to all their friends.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service. Reviewers... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional process from... See more

Response time

Users describe positive interactions with response time, highlighting swift and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We initially used Aaron earlier in 2025 however that property purchase fell through - when we found a new property to we didn’t hesitate to get back in touch with him again and would use him in any... See more

Company replied

Rated 5 out of 5 stars

I met with Aaron beforehand and was able to let him know of a few areas where I had concerns. Aaron was friendly and professional and talked through everything he would do while at the property. Once... See more

Company replied

Rated 5 out of 5 stars

Aaron was highly recommended to us by a couple of people. We are so pleased we chose to use The real estate group for our survey. The whole process was very easy and smooth. All communication was resp... See more

Company replied

Rated 5 out of 5 stars

Very Easy Company to Deal With. Aaron was very helpful. He kept in constant contact ready to answer any questions I had. He also gave me contact details for an asbestos company when I needed the text... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Chartered Surveyor
  3. Home Inspector
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Surveyor

Written by the company

A family owned and truly independant real estate advisory with our clients firmly at the heart of all we do. Offering valuation, survey and acquisition services in the residential and commercial property sectors, our aim is to be the first call you make when you've found your next home or investment purchase. Based in Southend on Sea, but offering our services throughout Essex and East London, we are a young dynamic company, with a high level of communcation which is matched only by our expertise, and our passion to be the best at what we do. We specialise in bespoke Residential Surveys & Valuations throughout Essex. If you require a Help to Buy, Probate, Matrimonial or any Open Market Valuation, RICS Level 2 Home Survey (formerly the RICS Homebuyer Survey) or Level 3 Building Survey, ask us for how we can help today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(247)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were extremely happy with the…

We were extremely happy with the service from The Real Estate Group. Aaron was very helpful and happy to answer all of our questions. Would definitely recommend.

May 30, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Emily, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you need me.

Rated 5 out of 5 stars

Very real estate group survey

Very professional and thorough.phoned hour after survey to give us run down of major points.very clear and concise.the survey arrived the next morning very easy to read and understand.would recommend Aaron of real estate group

May 29, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Neil, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you need me.

Rated 5 out of 5 stars

Excellent Service

Aaron made this process so easy. He carried out the survey and had the report back to me within a week. Talked me through his initial findings and let me know he was there if I had any other questions or queries. I would 100% recommend Aaron. Very professional service. Thankyou.

May 4, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Fiona, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you need me.

Rated 5 out of 5 stars

Aaron carried out a home buyers survey…

Aaron carried out a home buyers survey for us and he couldn't have made it easier! The whole process was so simple from start to finish and the report was extremely in depth and informative. Thanks Aaron we will definitely be using you again!

April 18, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Rosie, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

I’ve used the real estate group a…

I’ve used the real estate group a couple of times now, they are highly reliable and very knowledgeable.
I will definitely use them again in the future when needed. Thanks

March 25, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Ron, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

To act for you on multiple instructions speaks volumes, and I thank you personally for putting your trust in us on both occasions.

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

Excellent Property Valuation Experience

I recently asked for a valuation on a family property and was really impressed with the professionalism and care shown throughout the process. Aaron was prompt, thorough, and clear in his assessment, and took the time to explain things in a way that was easy to understand. At what’s been a difficult time for our family, their considerate and efficient approach really helped to take some of the pressure off. Highly recommended.

April 8, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Fergus, we really appreciate your kind words, especially given the circumstance.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with your Open Market Valuation/RICS Red Book Valuation Report.

We remain at your service, at this difficult time shoud you need me.

Rated 5 out of 5 stars

Would highly recommend!

I was really impressed with the report prepared by Aaron Daniels; it was thorough, well-presented and professional. I would definitely recommend!

February 28, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Fawn, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

Very professional and efficient

We have now used Aaron for 2 homebuyers surveys. On both occasions he was very proactive in arranging the surveys, always keeping us updated. He called us just after each survey with any important aspects that we should be aware of, and was very efficient delivering the reports in less than 48 hours of the survey. Very professional and would recommend him and his company.

March 13, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Sean, we really appreciate your very kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your moving process and provide you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️+ for Aaron Daniel @ The Real Estate Group

Outstanding Service! I cannot recommend Aaron highly enough! From the very start, he was super prompt, talking me through the entire process in detail so I knew exactly what to expect. The appointment was booked within a few days and true to his efficiency, he followed up with a call straight after completing the survey on the day. I received the full report the very next day, along with a clear explanation of what needed urgent attention.
Thanks to Aaron’s diligence and thorough work, a hidden issue was uncovered that might not have been discovered until much later – potentially saving me from a major headache down the line. His customer service is truly second to none, providing both pre- and post-survey explanations with patience and clarity, ensuring every question is answered.
If you are buying a property, hiring Aaron is an absolute must. His expertise, professionalism, and commitment to his clients are exceptional. Five stars simply aren’t enough – he deserves more!

March 4, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Bianca, we really appreciate your incredibly kind and generous words.

I cannot quite explain how grateful we feel as a team to read comments like this, and please believe me when I say, this is exactly why we approach our work in the personal way we do.

Thank you for choosing us to act on your behalf, it has been an absolute pleasure to assist you with your RICS Level 2 Home survey (Homebuyers Survey).

I look forward to working with you throughout the remainder of your purchase, and in the future, whenever you may need me.

Rated 5 out of 5 stars
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Geoffrey, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your home move.

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

Easy experience comprehensive report

March 6, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Jan, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with your Open Market Valuation/RICS Red Book Valuation Report.

I remain at your service, shoud you need me.

Rated 4 out of 5 stars

Came through on an important project in…

Came through on an important project in the nick of time. Only reason not 5 stars is I didn't know if that was in hand.

March 4, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Patrick, we appreciate your kind words.

It has been a pleasure to work with you on this project, and we remain ready to assist with any other aspect you may require, in order to see this through to completion.

We fully take your comments on board, and will work as hard as ever to give you the confidence you need moving forward.

Rated 5 out of 5 stars

From start to finish this Aron company…

From start to finish this Aron company was highly efficient always keeping communication with ourselves and very prompt with paper work and reports. I would highly recommend this company.

February 28, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Tony, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your home move.

I look forward to working with you throughout the remainder of your daughters purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

Aaron fitted us in last minute for a…

Aaron fitted us in last minute for a Level 2 homebuyers and we were thrilled with the service received. We were kept informed at all times and the report received was of a high quality and professional standard. We would definitely recommend these services to anyone needing a survey done.

February 27, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Phoebe, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your home move.

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

RICS Level 2 Survey Report

I was completely overwhelmed by the professionalism of this company. I was worried about it being a small independent, but that worked in my favour. I had a Level 2 survey report done. It was extensive, well written, and brought many issues to my attention, I was previously unaware of. Aaron called me straight after the survey, and I had the written report in my inbox the next day! Aaron also invited me to call him with any questions I may have. Excellent service, competitively priced. I could not fault them.

February 20, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Janet, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist your home survey.

I look forward to working with you throughout the remainder of your purchase, and in the future, as you require.

Rated 5 out of 5 stars

I have recently had a level 2 survey…

I have recently had a level 2 survey carried out by Aaron. From the initial enquiry the communication has been excellent. The service Aaron provides is extremely professional, detailed and swift. Highly recommend.

January 28, 2025
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review David, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.

I look forward to working with you throughout the remainder of your purchase, and in the future, should you need me.

Rated 5 out of 5 stars

Professional Company

We instructed Aaron from the Real Estate Group to undertake a level 2 Survey,Generally the experience was very good and the Survey was very detailed with a call after leaving the property to talk everything through.Survey was emailed through within 24 hours We would us again

January 30, 2025
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Edward, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you both with this part of your home move.

I look forward to working with you throughout the remainder of your purchase, and in the future, as and when you may need me.

Rated 5 out of 5 stars

Excellent service

We had a level 2 survey carried out on a property which we intend to purchase.

Aaron Daniel was efficient, professional and helpful and would recommend him without hesitation.

December 17, 2024
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review John, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.

I look forward to working with you throughout the remainder of your purchase, and in the future, should you need me.

Rated 5 out of 5 stars

10/10 Service

Aaron was so helpful with our homeowner’s survey, great communication and service, 10/10 would highly recommend!

October 17, 2024
Unprompted review
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Jay, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your move.

I look forward to working with you throughout the remainder of your purchase, and in the future, as you require.

Rated 5 out of 5 stars

Aaron and team were quick to value my…

Aaron and team were quick to value my property and provide a RICS report. Will be sure to recommend in the future.

November 16, 2024
The Real Estate Group logo

Reply from The Real Estate Group

Thank you for taking the time to leave a review Meghan, we really appreciate your kind words.

Thank you for choosing us to act on your behalf, it has been a pleasure to assist you with this part of your Help to Buy loan redemption.

I look forward to working with you throughout the remainder of the process, and in the future, should you need me.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look