#1 The watch box was put in a shipping box twice its size, causing the watch to bounce around in transit. #2 The watch box was in terrible condition; the cover over the padding was disintegrating an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m go to the real real in houston tx with Jignatia Consignment Office he very help the results give a good valve to the itern good recoment go too
Company replied
My Louis is beautiful and met all of my expectations! The matching wallet is a bonus. Fast delivery. Will definitely order again
Company replied
I don't recommend selling here. The commission is high. I sold a nice Prada jacket for just $29. Recommend DIY. The sign on offer is attractive and you get some goods that's about it.
Company replied
Company details
Written by the company
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contact info
888 Westheimer Rd., Suite 153, 77006, Houston, TX, United States
- (713) 424-4144
3.8
Great
43 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bally shoes - excellent quality
The Bally shoes i received were in excellent condition - just what I needed. My grandmother wore Bally shoes - i still have 2 pair i wear!! And I'm 77 - lol. Shoes arrived quickly. Excellent service.
February 24, 2025
Reply from The RealReal - Houston
We're so happy to hear you were pleased with your Bally shoes! We appreciate your kind words about our service and quick delivery.
Reply from The RealReal - Houston
Thank you for sharing your experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.