The Rose Dress Reviews 78

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Purchased a dress, unfortunately was not what I expected. I followed the return process within one week and have not received the money back for my purchase. Have sent numerous emails, no one has bot... See more

Rated 1 out of 5 stars

I ordered a dress on Aug 11,2025 and it is now September 28, and no dress , I sent several emails and no response , I reached out to my cc company and they have credit my account I’m sorry I didn’t re... See more

Rated 1 out of 5 stars

I had the same experience. The dress was not delivered and I never received any response to my numerous emails. They have my money and clearly they have no conscience. They are unethical and dishone... See more

Rated 1 out of 5 stars

Do not order from Rosedress.com. If you end up needing to return as I did since dress did not properly fit, you have to pay return shipping to China with no guarantee item is "received". Returns h... See more

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1.2

Bad

TrustScore 1 out of 5

78 reviews

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Rated 1 out of 5 stars

Seriously I an effing upset right now

Seriously I an effing upset right now. i spent over $209 purchasing their dresses. Didn’t receive any of it.
They told me they shipped out one dress lol because they don’t have the other one in stock(well you should put out if stock then, so people won’t waste their money). I was going to wear them for a special event, now I have to change all my plan and schedule. This is disgusting.

May 30, 2021
Unprompted review
Rated 1 out of 5 stars

This website is not legit

This website is not legit. Worse customer service as well. They say they ship the order within 2-3 days but it’s a big lie. No phone number, no social media proof, nothing. Don’t waste your time waiting for something that will not arrive. They issued me a refund after one week of playing games with me. Such a waste of time.

May 28, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered from Boston about 4 weeks ago…

Ordered from Boston about 4 weeks ago and haven’t received anything yet. Very disappointing and there’s no phone number to contact anyone. After reading these reviews I’m nervous that I won’t get my money back. Wouldn’t recommend ordering from this store.

May 13, 2021
Unprompted review
Rated 1 out of 5 stars

Wow terrible

Wow terrible. There are no words for them. The quality and picture are 2 very different things.
Not letting me share a picture but the dress was shown as a pale pink with almost a mauve color on site. When I got the dress it was bubble gum pink way different from photo.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Site disappeared

Site disappeared! No way to return, no contact... Im still waiting on one dress and already know that I dont want it,, the sizing is off now im stuck with 3 dresses that came out to over $130. I'm made and about to flag my paypal account...

March 31, 2021
Unprompted review
Rated 1 out of 5 stars

Omg!! Terrible

Omg!!! I should of researched more when I found the dress and this website, I was thinking okey they are $100+ must be a decent site to shop, I can’t describe how much the dress didn’t look anything like it did one the site, on site it looked like an expensive dress and when I got it it looks like a $5 dress it’s terrible and so cheaply made. This site needs to be shut down pronto.

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Awful dress

Horrible dress.
I was going to tailor it myself because it was too big and the front was NOT like what was shown on the website. Upon looking at the dress to start releasing seams, there are countless unfinished seams, threads coming undone everywhere. The dress is just waiting to fall apart.
Very cheap reconstructions of dresses from photos they steal from other boutiques and stores. Shipping sucks too. Don't buy.

Also. They manually approve reviews so they don't post bad reviews, never buy from rosedress.com.

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

WONT GIVE REFUNDS

I ordered a very pretty dress from this site. It did not fit right so I had to return it. You have to pay for your return and they don't even refund your money. I would not buy from them again. Don't waste your time.

January 6, 2021
Unprompted review
Rated 4 out of 5 stars

happy to receive my dress fast

The Rose Dress requested for my honest opinion along with my dress I ordered three days ago. I do feel that they earned it and have decided to give them my support for doing a great job. I needed a dress real fast and the live chat agent guided me all the way through finding my style, color and size. From the narrowed down selection I purchased the one she recommended and I'm glad I asked for her opinion. I wore that lovely dress to my sister's engagement party and received so many compliments, and I'm thankful. The Rose Dress have fast delivery, good customer service and great dresses at great prices. I knew everything I wanted to know about the order process and didn't have any doubt about the delivery. It was stressful getting ready in a hurry but the dress from The Rose saved the day. Thanks again. I will be back.

February 9, 2012
Unprompted review
Rated 4 out of 5 stars

I got my dress from therosedress.com

I received my dress two days ago; along it a letter requesting that I make a feedback regarding their service and their dress. I didn't see any cause not to grant their request since they've been very wonderful. And giving my personal opinion is the least I can do to return the favor. With no hesitation, I can recommend this site to everyone looking for affordable dresses online. I can attest that this company is worth depending on. So far this is the only company I have done business with, since I started purchasing online, where I am at ease. From the moment I placed my order 'til I received my dress, I am able to acquire excellent assistance from their customer service. Not just that, the dress I received was worth it. It is exactly how it looks in its picture. Moreover, TheRose is very transparent, they regularly send me email update regarding the status of my order. This method of them helped well informed that I'll be getting my order at the desired date I requested. I have also remembered, TheRose had said in their letter that they're once a victim of hacking and that customer's credit card were used fraudulently and that they thank me for believing in them despite it. I say, no matter what, I stand by TheRoseDress. They are legit and honest company, I am the living proof to that. And I am glad that I have found them. I will definitely purchase my next dress from them.

January 25, 2012
Unprompted review
Rated 1 out of 5 stars

Fool me once shame on you, fool me twice shame on me! Never again!!!

I ordered a dress in January 2009, was told within 2 days that the dress was discontinued, requested a refund, was told the refund was being processed, and 6 weeks later, I have still not gotten a refund. I called the company after about 5 weeks, and after holding and redialing about 20 times, finally got a surly excuse for a customer service person to answer. He told me I had not waited long enough for a refund (5 weeks)! He blamed PayPal for the delay. This is the 2nd time I have had this type of experience with this company. I absolutely would NEVER order anything from them again. If you need formal wear, try hiphopboutique.com. I know the name is lame, but I have ordered and promptly received formalwear from this company with absolutely no problems, and the products and prices are great.

February 25, 2009
Unprompted review

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