R O Reviews 

15,224
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We had been looking for a particular sized 100% wool rug and came across Carpet Binders. Right from the moment we entered the store we had amazing customer service and it seemed nothing was too much t... See more

Rated 5 out of 5 stars

Cannot fault anything. A very user friendly site, great choice of rugs, delivery well within specified time. And such good value, I wasn’t expecting such a good quality carpet at such a reasonable pri... See more

Company replied

Rated 4 out of 5 stars

First of all, I apologize for the misunderstanding. this review is not new and was made before you gave away the high priced carpet. Thanks. You understood my grievance and helped, and without hesi... See more

Company replied

Rated 5 out of 5 stars

Recently ordered the Miami cream rug, very pleased with the product. Actually it is much better than I thought, the rug loooks fantaastic, colours are more vibrant and lively than it looks on the br... See more

Company replied

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(15,224)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3rd rug I've been bought from Rugs…

3rd rug I've been bought from Rugs outlet . Good quality at a great price and they arrive very quickly

April 16, 2023
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Reply from R O

Hi Janis

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Ordered a beautiful rug

Ordered a beautiful rug , clearly stated was in stock arrived next day , I would use this company again … just check in its stock if you can’t wait
I have recommended to family and friends

April 16, 2023
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Reply from R O

Hi Anne

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 4 out of 5 stars

Arrived quickly

Arrived quickly. Looks great.

April 16, 2023
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Reply from R O

Hi

Thank you for taking the time to leave us your 4 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

If you’re looking for that special…

If you’re looking for that special rug/mat to enhance your home then get it from the Rug Outlet I am so delighted with my mat😊

April 17, 2023
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Reply from R O

Hi Jean

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Lovely carpet for the price

April 16, 2023
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Reply from R O

Hi Jean

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Great carpet

Very friendly & helpful customer service, the delivery was on time & the carpet is lovely & very well wrapped

April 12, 2023
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Reply from R O

Hi Glenis

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order & the friendly helpful advise from our customer service team.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Great product

Great product, great price and great delivery

April 14, 2023
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Reply from R O

Hi Tracy

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars
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Reply from R O

Hi Joyce

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Excellent service

Excellent service. We were a little unsure about ordering a rug online but the pictures provided reflected the colour's we expected and the quality.

April 13, 2023
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Reply from R O

Hi Keith

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 3 out of 5 stars

Ordered navy with splashes of grey

Ordered navy with splashes of grey, but it’s more grey, quality is very cheap, but for the money, you can’t complain

April 13, 2023
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Reply from R O

Hi Debbie

Thank you for taking the time to leave us your review, all feedback is welcomed as it helps us improve our service to our customers.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Very pleased with my Ritz rug

Very pleased with my Ritz rug. Delivery was good and quality is great thankyou 👍

April 13, 2023
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Reply from R O

Hi Glenda

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Very happy with The Rugs Outlet

Very happy with The Rugs Outlet. Ordered on 05.04.23 and received 10% off my purchase. Rug was delivered 14.04.23. Love the rug, high quality and looks great in my living room. Would highly recommend!

April 12, 2023
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Reply from R O

Hi Chris

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 4 out of 5 stars

Very nice rug

Very nice rug. Well packed. Very pleased with the choices and price. Long wait for delivery of rug.

April 11, 2023
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Reply from R O

Hi

Thank you for taking the time to leave us your 4 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Easy to order goods

Easy to order goods, prompt and efficient service

April 12, 2023
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Reply from R O

Hi

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

I have bought rugs from The Rugs Outlet…

I have bought rugs from The Rugs Outlet on two occasions. On both occasions the rugs were a good price and the rugs very good quality. They rugs were delivered on time. The Rugs Outlet are great at answering any queries and respond quickly. The first rug I ordered is now 3 years old and is still going strong and looks like new. I would definitely recommend this company and I will use them again. 10 out of 10

April 12, 2023
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Reply from R O

Hi Lee

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order. Thank you for your lovely words & continued support.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Very quick delivery very good excellent…

Very quick delivery very good excellent 👍

April 12, 2023
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Reply from R O

Hi David

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

April was outstanding on customer…

April was outstanding on customer service. She was very quick to respond and inform me of the delay but it was well worth the wait as the rug is fantastic! I love it!

April 12, 2023
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Reply from R O

Hi Lisa

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars
R O logo

Reply from R O

Hi Aled

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

Fast delivery

April 12, 2023
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Reply from R O

Hi Gabriel

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

Rated 5 out of 5 stars

It’s a great fabulous carpet

It’s a great, fabulous carpet. I would buy again from you and recommend The Rugs Outlet.

April 13, 2023
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Reply from R O

Hi Liz

Thank you for taking the time to leave us your 5 Star review.
We really appreciate your positive feedback. We are delighted to hear how happy you are with your order.

Kind regards
The Rugs outlet

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